📎 AI Summary:
The thread discusses an issue with Windows Live Mail where emails with three PDF attachments are delayed, show errors, and produce duplicate DAT files with modified subject lines. The original poster seeks solutions to prevent this problem, which is identified as stemming from Windows Live Mail being discontinued software. A helpful suggestion involves adjusting advanced account settings to prevent message fragmentation, which finally resolves the issue for the original poster.
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grcuthbertson

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Joined
Sep 1, 2018
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3
Thread Author #1
I tried to send an email with 3 PDF file attachments (about 18 KB each). This gave an error but with no details or error code. There was nothing in the Outbox or Sent Items. After about 5 minutes the mail actually was sent but still didn't show in Sent Items. It showed with "(1/2)" in the subject line and 2 DAT files also arrived with "(1/2)" and "(2/2)" in their subject lines. How can I stop this happening?
Update - seems to work OK with one or two of the PDF files but not three.
 

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Solution
pnamajck
windows-live-mail is discontinued software … however, it was the successor to both windows-mail as well as outlook-express .

windows-live-mail / menu / accounts / properties / advanced / … uncheck "break apart messages larger than …"

Windows Live Mail - Wikipedia
Windows Live Mail - Sending pdf attachment, receiving it MULTIPLE times as .pdf[number].dat file
Editing Your Account Settings In Windows Live Mail | Email Support Articles | Email | SiteApex Support
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livix07

livix07

Honorable Member
Joined
Feb 19, 2018
Messages
585
#2
grcuthbertson said:
I tried to send an email with 3 PDF file attachments (about 18 KB each). This gave an error but with no details or error code. There was nothing in the Outbox or Sent Items. After about 5 minutes the mail actually was sent but still didn't show in Sent Items. It showed with "(1/2)" in the subject line and 2 DAT files also arrived with "(1/2)" and "(2/2)" in their subject lines. How can I stop this happening?
Update - seems to work OK with one or two of the PDF files but not three.
Click to expand...

Please provide details about the software (e-mail client) used.
was it Outlook Express or a different software?
 

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patcooke

patcooke

Microsoft MVP
Microsoft MVP
Joined
May 16, 2010
Messages
5,688
#5
In the mean time it may be worth trying a different client or a web based email to suggest whether or not the problem lies with Live Mail.
 

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pnamajck

pnamajck

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Joined
Aug 28, 2014
Messages
433
#6
windows-live-mail is discontinued software … however, it was the successor to both windows-mail as well as outlook-express .

windows-live-mail / menu / accounts / properties / advanced / … uncheck "break apart messages larger than …"

Windows Live Mail - Wikipedia
Windows Live Mail - Sending pdf attachment, receiving it MULTIPLE times as .pdf[number].dat file
Editing Your Account Settings In Windows Live Mail | Email Support Articles | Email | SiteApex Support
 

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Solution
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grcuthbertson

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Sep 1, 2018
Messages
3
Thread Author #7
Hi pnamajck - thanks. This fixed the problem. Sorry it has taken so long for me to see your reply.
 

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