📎 AI Summary:
The thread discusses the difficulty of confirming whether emails sent via web pages (like customer support forms) have been successfully submitted, as there is often no confirmation or sent folder. The original poster clarifies that they rely on these web forms and have no way of knowing if their message was received unless they get a confirmation email. A respondent suggests that if no error appears after submission, it’s likely sent, and recommends resubmitting if unsure.

hummer7

Senior Member
Joined
Nov 8, 2009
Messages
75
Thread Author #1
I use Outlook mainly for emailing. Sometimes, I am forced to write email from web page (for example, for tech support). After hitting the SENT button, I have no idea whether the email was was sent or not. Does anybody know how?
 

Solution
Ok, I see. I too occasionally use those web forms for customer support and feedback. If I get no error pop-up when I click, I take it was sent for sure. Sometimes I get "Thank you for sending your feedback". If you're much in doubt, you can submit it twice.

cybercore

New Member
Joined
Jul 7, 2009
Messages
15,626
Ah, I see what you mean - sending through outlook from a web link, right?
 

hummer7

Senior Member
Joined
Nov 8, 2009
Messages
75
Thread Author #5
No. My question does not involve Outlook. In most of webpages (mainly for emailing for tech support or other customer support) which I dealt with have SUBMIT button but not SENT box. Unless I receive confirmation email from the webpage owners, I have no idea whether the email was sent or the other party did not receive.
 

cybercore

New Member
Joined
Jul 7, 2009
Messages
15,626
Ok, I see. I too occasionally use those web forms for customer support and feedback. If I get no error pop-up when I click, I take it was sent for sure. Sometimes I get "Thank you for sending your feedback". If you're much in doubt, you can submit it twice.
 

Solution