📎 AI Summary:
The original poster, David Downing, reports that uninstalling HP security software led to USB access issues and installation errors with HP Device Access Manager. After struggling for months and attempting various solutions, he eventually resolved the problem by using Microsoft's FixIt Tool and Installer Cleanup Utility, which restored USB functionality. The overall tone is one of persistence and eventual success in fixing the issue.
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David Downing

New Member
Joined
Sep 3, 2015
Messages
2
Thread Author #1
A while back I uninstalled HP client security and HP device access manager, ever since I done that I can no longer access USB device such as thumb drives or external hard drives. I tried reinstalling both, client security installs but now won't uninstall... HP device Access Manger errors out during install.

I tried the CMD commands to takeown/icals and it says it can't do that... The drive was able to be seen before removing those HP products. Anyone know of another way to fix this issue?
 

Solution
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After months of trying to resolve this found a way by searching on how to fix the install error rather than fix USB access :)

After fixing the install and reinstalling I now have access to USB once more...

MS FixIt Tool MS Installer Cleanup Utility from microsoft support site
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D

David Downing

New Member
Joined
Sep 3, 2015
Messages
2
Thread Author #2
After months of trying to resolve this found a way by searching on how to fix the install error rather than fix USB access :)

After fixing the install and reinstalling I now have access to USB once more...

MS FixIt Tool MS Installer Cleanup Utility from microsoft support site
 

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