📎 AI Summary:
The user encountered a problem during a Windows 10 update where a stubborn program, "VeriSoft Access Manager," prevented installation from completing. Suggestions included using CCleaner to clean residual data and performing a clean install of Windows as a last resort. Ultimately, the user confirmed that a clean install resolved the issue, expressing relief and appreciation for the community's help.

Curious

Excellent Member
Joined
Mar 2, 2010
Messages
150
Thread Author #1
Hello Guys,

The Automatic Windows Update begun to install "Feature Update to Windows 10, Version 1709.
At 49% of the installation process i get a message "Some apps need to be uninstalled"
". VeriSoft Access Manager"

I can´t uninstall this program because it is not present in the Computer.
How can i solve the problem.
I help with a print screen
Best regards and thanks
José Paiva
 

Solution
If CCleaner for some reason doesn't do the trick. Backup your files and do a clean install. You can use Windows Media Creator to download an ISO. As Neemobeer said CCleaner should do it.

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
It probably has left over data. CCleaner should be able to clean out the registry.
 

Sonny

Fantastic Member
Joined
Nov 17, 2009
Messages
1,386
If CCleaner for some reason doesn't do the trick. Backup your files and do a clean install. You can use Windows Media Creator to download an ISO. As Neemobeer said CCleaner should do it.
 

Solution

Curious

Excellent Member
Joined
Mar 2, 2010
Messages
150
Thread Author #4
Hello all,

Running CCLEANER does not resolved the problem.
As Sonny said i made a clean install and i suppose everything is good now.
Thank you all and best regards
WINDOWS !!!