Was wondering if someone could help me with this one. Got a windows 8.1 with office 2016 on it. I cannot save a new document i create or open an existing document and save as. I can open an existing document and save the changes but not save as something else or export. Things i have tried already: uninstalled and reinstalled office, opening in safe mode, deleting the word data registry subkey. I also did a sfc scan from cmd window and nothing. Been doing a bit of google search to see if anyone else had a similar issue and what solved but to no avail. Thanks in advance for any help.
📎 AI Summary:
The user is experiencing an issue where they cannot save new documents or use "Save As" in Office 2016 on Windows 8.1, despite successful opening and saving of existing files. Multiple troubleshooting steps, including reinstalling Office, attempting safe mode, and checking the registry, have been tried; however, creating new text documents also fails with a "not enough memory" error. Contributors suggest checking disk space, memory usage, and potential malware infections as possible causes, with the user questioning whether their reported 36% memory usage is relevant to the problem.
The user is experiencing an issue where they cannot save new documents or use "Save As" in Office 2016 on Windows 8.1, despite successful opening and saving of existing files. Multiple troubleshooting steps, including reinstalling Office, attempting safe mode, and checking the registry, have been tried; however, creating new text documents also fails with a "not enough memory" error. Contributors suggest checking disk space, memory usage, and potential malware infections as possible causes, with the user questioning whether their reported 36% memory usage is relevant to the problem.
Solution
It's not very clear what you are asking.
- Are you saying you can only do "Save As" and select a new name?
- Opening an existing document and you can or cannot click Save?
I cannot create a new text document with notepad. Error says "not enough memory available to complete this operation. Quit one or more app to increase available memory, and then try again."
I can create a new document with word pad and save that just fine
I can create a new document with word pad and save that just fine
Sounds like you have a bigger issue.
- How full is your disk drive?
- From task manager, what percentage of your memory is in use?