📎 AI Summary:
The user initially reported that PaperPort Pro 14.5 stopped working due to a message about no mail client being found, despite using Outlook 2016 as the default mail client and having tried various fixes. They later resolved the issue by editing the registry key for PaperPort preferences, changing the "BrowserSelect" value from "Mozilla Firefox" to "none." Overall, the thread reflects troubleshooting and successful resolution through registry modification.
N

narinesa

Well-Known Member
Joined
Jun 30, 2018
Messages
12
Thread Author #1
PaperPort pro 14.5 stop working with a message that there is no mail client found.
I tried many fixes but nothing seems to work.
I have also repaired office
I am using gmail, msn and yahoo.
My default mail client is outlook 2016
Outlook is x64
Paperport is x86
 

Solution
N
Problem Solved in regedit:
HKEY_CURRENT_USER\software\scansoft\paperport\paperport user preference
BrowserSelect
Modify "Mozilla Firefox"
to
"none"

File, exit regedit
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N

narinesa

Well-Known Member
Joined
Jun 30, 2018
Messages
12
Thread Author #2
Problem Solved in regedit:
HKEY_CURRENT_USER\software\scansoft\paperport\paperport user preference
BrowserSelect
Modify "Mozilla Firefox"
to
"none"

File, exit regedit
 

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Solution
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