Windows 7 No TV Tuner Card Detected

kemical

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Joined

Aug 28, 2007

Messages

36,176

• Nov 23, 2009

• #2

Hi,
try this web page as it contains driver downloads:

Download AVerMedia A317 Mini-Card Hybrid Analog/ATSC and Upgrade your Windows 7, Windows Vista, or Windows XP with the Latest AVerMedia A317 Mini-Card Hybrid Analog/ATSC

 

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H

Harrg

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Nov 22, 2009

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• Nov 23, 2009

• Thread Author
• #3

Thanks for the reply. I downloaded the driver and it still does not detect.

 

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Saltgrass

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Microsoft Community Contributor

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Oct 16, 2009

Messages

15,155

• Nov 23, 2009

• #4

What do you mean when you say it does not detect the card? If you open Device Manager, does it show up there?

Maybe you need some software to be able to use the card.

 

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H

Harrg

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• Nov 23, 2009

• Thread Author
• #5

It does not show up in Device Manager.

 

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H

Harrg

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• Nov 23, 2009

• Thread Author
• #6

Correction. It does appear in Device Manager under Sound, video and game controllers.

 

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kemical

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• Nov 23, 2009

• #7

I tried the compatibility site and this was the result:

http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?s=AverMedia%20A317%20Mini%20Hybrid%20card.&type=Hardware

You should be able to follow the links through to a driver

 

Last edited: Nov 23, 2009

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H

Harrg

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• Nov 23, 2009

• Thread Author
• #8

bcarroll,

I'm not real technical. What do you mean try a different slot. How do I go about doing this?

 

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H

Harrg

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• Nov 23, 2009

• Thread Author
• #9

Yes, it shows a driver

 

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H

Harrg

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• Nov 23, 2009

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• #10

I purchased the laptop with the card installed.

 

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H

Harrg

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• Nov 23, 2009

• Thread Author
• #11

It's a HP laptop. I've been to their site; however, they only have the 32 bit version of the driver available. Not 64.

 

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kemical

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• Nov 23, 2009

• #12

Unfortunately the links 404 so I searched for the main site here:

Link Removed

 

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H

Harrg

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• Nov 23, 2009

• Thread Author
• #13

bcarroll, I uninstalled driver and powered off computer. What next?

 

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H

Harrg

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• Nov 24, 2009

• Thread Author
• #14

TV tuner appears under Device Manager; however, I still receive the same error that No TV Tuner Card is detected.

 

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kemical

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• Nov 25, 2009

• #15

Sorry if you've already tried this but have you tried right-clicking on the device in the manager, choosing properties and then update driver.. You could then point it to where the driver is located?

 

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H

Harrg

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• Nov 25, 2009

• Thread Author
• #16

I have. It appears the driver is not compatible with Windows 7.

 

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J

josephchun

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• Mar 20, 2012

• #17

go to hp.com, look up drivers for your laptop. if the tuner is meant for your laptop, you will see a driver available for download.

good luck.

 

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Solution