📎 AI Summary:
The forum thread discusses a recurring error message when opening Word 2007 and downloading programs, with the original poster seeking help after System Restore failed to resolve the issue. A suggested solution involved repairing Microsoft Office 2007 via the Control Panel, which the original poster tried but did not succeed, as indicated by a subsequent error message. Follow-up advice recommended scanning the computer for malware using Malwarebytes and Eset Online Scanner, but there is no confirmation if this resolved the issue. Overall, the discussion reflects an attempt to troubleshoot software and possible malware issues with a hopeful but inconclusive outcome.

laura naysmith

New Member
Joined
Nov 4, 2014
Messages
4
Thread Author #1
I keep getting this box pop up when ever i try to open up word 2007 and when i try to download some programs from the net. Can you help me fix it? I've tried system restore but it didn't work.

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Solution
Sounds like one of your MS Office system files has a problem Goto control panel, select the large icon display from the top right hand corner pull down menu. Click on programs and features Scroll down to Microsoft Office 2007, highlight it and click on the word "change" toward the top of the window. Select repair from the options It may ask you to insert your Office 2007 installation disk

patcooke

Microsoft MVP
Microsoft MVP
Joined
May 16, 2010
Messages
5,688
Sounds like one of your MS Office system files has a problem Goto control panel, select the large icon display from the top right hand corner pull down menu. Click on programs and features Scroll down to Microsoft Office 2007, highlight it and click on the word "change" toward the top of the window. Select repair from the options It may ask you to insert your Office 2007 installation disk
 

Solution

laura naysmith

New Member
Joined
Nov 4, 2014
Messages
4
Thread Author #3
I shall give that a shot. Thank you so much. I'll report back to tell you if it worked or not :D
 

laura naysmith

New Member
Joined
Nov 4, 2014
Messages
4
Thread Author #4
Sadly that didn't work. I got this message
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I deleated java ( after googling what the code was all about) and re-installed it but I still get the first message