conehed

New Member
Joined
Nov 20, 2009
Messages
6
Running an old but reliable HP dc7100.
Installed Windows 7 Ultimate 32 bit. Runs fine, no hardware issues at all except needed to install a graphics card to get Aero effects to work & had to change the sound drivers to get the sound working.
However since the original install the restart option doesn't work. When restart is selected either by me in the start menu or when installing updates the computer shuts down ok, the lights on the front of the machine come back on as if it's trying to restart but nothing happens. I have to turn the power off & back on to get it to reboot.
At first I didn't mind this but now it's starting to annoy me!
Any help would be appreciated.

Here is a link to the specs;
Link Removed due to 404 Error

It's the small form factor/SFF model

Thanks in advance.
Cone
 

Solution
Has everyone checked for updated video drivers? Maybe even chipset drivers?

Any chance some recovery option of the HPs is causing a problem? Maybe HP would know.

mankey

New Member
Joined
Nov 24, 2009
Messages
6
i have the same problem with my hp dc7700...it wont restart. This was not a problem when XP was on that machine..
what i dont understand is how is that different from manualy shutting down and powering it back up witch works fine btw...
 

Last edited:

geynske006

New Member
Joined
Oct 5, 2009
Messages
46
I've allready tried that..

I don't know what i could change about it, i did some things but didn't worked at all...
 

mankey

New Member
Joined
Nov 24, 2009
Messages
6
its not that i doesnt restart, it does...until it has to load windows. it does POST but after that it seems like it cant find boot record or partition and sometimes restarts again and again, somtimes just does nothing.
 

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,155
Has everyone checked for updated video drivers? Maybe even chipset drivers?

Any chance some recovery option of the HPs is causing a problem? Maybe HP would know.
 

Solution

geynske006

New Member
Joined
Oct 5, 2009
Messages
46
I've checked them out.
Video drivers are the latest. I don't see the purpose of chipset drivers. But I just recently composed my PC like 1 months ago.
But I'll check them out if it would help...
 

dysangcomd

New Member
Joined
Dec 27, 2009
Messages
4
I have the same problem and I'm using a brand new toshiba laptop. when I'm running on batteries it wouln't not restart. but once I hooked it back on AC it's working ok. it's also odd that after I restart it while on battery and it doesn't turn back on, as soon as I plug it on AC it would power up instantly.
 

geynske006

New Member
Joined
Oct 5, 2009
Messages
46
Ok, I went back to the store where I bought it they've returned me an new one. Problem solved.
In other words Hardware failure. Get a new one. No other solution was possible.

Greetz W00D*