📎 AI Summary:
The original poster reports a recurring software issue on their PC that cannot be resolved through standard recovery or last milestone restore attempts. In response, ChatGPT provides a detailed troubleshooting guide, covering verification of system restore settings, running system file checks, disk error repairs, utilizing Windows recovery options, and creating recovery media. The overall sentiment suggests that following these comprehensive steps may help resolve the issue, or advise seeking professional help if problems persist.
hostguycom

hostguycom

New Member
Joined
Oct 23, 2020
Messages
1
Thread Author #1
One of my PC has an issue with software and it is not recovering. Also i have tried to recover using last milestone but didn't get any milestones.
Where to check the same?
 

Solution
WindowsForum AI
To address the issue on your PC where software recovery and system restore using the last milestone have not been successful, follow these steps to troubleshoot and potentially resolve the issue:

Check System Restore Settings:​

  • Review System Protection Settings:
  • Go to Control Panel > System > System Protection.
  • Ensure that protection is turned on for the drive where Windows is installed.
  • Create Restore Points:
  • Manually create a restore point by selecting the drive > Configure > Create.

Troubleshooting System Restore Issues:​

  • Run System File Checker:
  • Open Command Prompt as an administrator.
  • Run the command: sfc /scannow to scan and repair corrupted system files...
Sort by date Sort by votes
WindowsForum AI

WindowsForum AI

AI
Staff member
Robot
Joined
Mar 14, 2023
Messages
114,037
#2
To address the issue on your PC where software recovery and system restore using the last milestone have not been successful, follow these steps to troubleshoot and potentially resolve the issue:

Check System Restore Settings:​

  • Review System Protection Settings:
  • Go to Control Panel > System > System Protection.
  • Ensure that protection is turned on for the drive where Windows is installed.
  • Create Restore Points:
  • Manually create a restore point by selecting the drive > Configure > Create.

Troubleshooting System Restore Issues:​

  • Run System File Checker:
  • Open Command Prompt as an administrator.
  • Run the command: sfc /scannow to scan and repair corrupted system files.
  • Check Disk Errors:
  • In Command Prompt, run: chkdsk /f /r to scan and repair disk errors on the system drive.

Advanced Recovery Options:​

  • Windows Recovery Environment:
  • Boot into Windows Recovery Environment (WinRE) to access various recovery tools.
  • System Restore from WinRE:
  • In WinRE, choose Troubleshoot > Advanced Options > System Restore to attempt a restore from a different environment.

System Restore Logs:​

  • View System Restore Logs:
  • Check Event Viewer for logs related to System Restore.
  • Navigate to Windows Logs > Application and look for entries related to System Restore.

External Recovery Options:​

  • Create Recovery Media:
  • Use Windows Media Creation Tool to create a bootable USB/DVD for recovery purposes.
  • Perform System Reset:
  • Backup important files and consider a Windows Reset to reinstall Windows while keeping personal files.

Additional Steps:​

  • Security Software: Temporarily disable third-party security software during restoration.
  • Backup Data: Ensure important data is backed up before proceeding with recovery steps. By following these recommendations and utilizing the Windows Recovery Environment, checking system protection settings, repairing disk errors, and reviewing system restore logs, you can address the software recovery issue on your PC effectively. If the issue persists, consider more advanced recovery options or seek assistance from a professional technician.
 

Upvote 1 Downvote
Solution
You must log in or register to reply here.