📎 AI Summary:
The thread discusses issues with changing or linking a Microsoft account on Windows 8, specifically encountering the error code 0xd0000225. Participants clarify that a valid Microsoft (Hotmail or MSN) account is necessary, not Gmail, and that each Windows 8 product key is typically associated with a single Microsoft account. A user suggests that the error might be related to registry keys being removed, possibly due to antivirus software, and recommends restoring those registry entries to resolve the problem.
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brihy1

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Joined
Feb 2, 2013
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4
Thread Author #1
when I follow the onscreen directions to do this I get to the last step and get this,
were sorry something went wrong,your account wasn't changed to this Microsoft account.code:0xd0000225
any ideas?
 

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brihy1 said:
i believe it has to be a Microsoft account,thats why it wont accept gmail(google).again what would be the point of sync settings if you can only use one Hotmail or msn account for one windows 8 key?it doesn't make sense and I don't believe this is the case.
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You are correct, it has nothing to do with the gmail account. of you are receiving that error, it is probably because you removed the antivirus software (norton in my case) and it removed a couple regkeys with it. I put the regkeys back and that solved it. You can find the details on the microsoft support site and search for this error. It will be at the end of a thread, you will have to look around.
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brihy1

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Feb 2, 2013
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Thread Author #3
I have an msn email(had for a long time)but I was able to do the same thing on my windows 8 64 bit laptop without a problem using this email?i don't understand why im having the problem on this windows 8 pc 32 bit?
 

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Jimbo22

Jimbo22

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Aug 27, 2008
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5,036
#4
I think, but not 100% sure, but one live email or hotmail is associated with one windows 8 product key, whether it's 32 bit or 64 bit.
 

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brihy1

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Feb 2, 2013
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Thread Author #5
if thats true then what would be the point with the sync settings options in windows 8 pc settings for that user?doesnt it sync your settings accross computers?
 

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Sonny

Sonny

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Joined
Nov 17, 2009
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1,386
#6
bassfisher6522 said:
I think, but not 100% sure, but one live email or hotmail is associated with one windows 8 product key, whether it's 32 bit or 64 bit.
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bassfisher I think you are right. When I tried my Gmail account it wouldn't accept it. It did however accept my old Hotmail account.
 

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brihy1

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Feb 2, 2013
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Thread Author #7
Sonny said:
bassfisher I think you are right. When I tried my Gmail account it wouldn't accept it. It did however accept my old Hotmail account.
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i believe it has to be a Microsoft account,thats why it wont accept gmail(google).again what would be the point of sync settings if you can only use one Hotmail or msn account for one windows 8 key?it doesn't make sense and I don't believe this is the case.
 

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montgosa

New Member
Joined
Jun 10, 2013
Messages
1
#8
brihy1 said:
i believe it has to be a Microsoft account,thats why it wont accept gmail(google).again what would be the point of sync settings if you can only use one Hotmail or msn account for one windows 8 key?it doesn't make sense and I don't believe this is the case.
Click to expand...

You are correct, it has nothing to do with the gmail account. of you are receiving that error, it is probably because you removed the antivirus software (norton in my case) and it removed a couple regkeys with it. I put the regkeys back and that solved it. You can find the details on the microsoft support site and search for this error. It will be at the end of a thread, you will have to look around.
 

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