📎 AI Summary:
The user is experiencing repeated issues when trying to connect to their university Wi-Fi on Windows 10, where both their username and password fields keep clearing themselves during input. Respondents suggest verifying the correct network type and consider contacting the university's IT support, as the problem may relate to specific authentication methods like 802.1x or EAP. Overall, the thread highlights a connectivity frustration specific to a university network requiring username and password authentication.
W

wilksu

New Member
Member details
Joined
Aug 20, 2016
Messages
2
Thread Author #1
Hi,

I'm trying to connect to the wifi at my university. I need to enter a username and password into the bars (in windows 10) and then click "ok".

The problem is that every time I enter my username I get about halfway through my password and suddenly the username and password disappear, and I am left typing the latter half of my password. Sometimes the Username disappears before I can even begin entering the password.

I have no idea whats going on, but it's preventing me from connecting and is extremely annoying!
 

Solution
Neemobeer
Are you are connecting to the correct SSID? It sounds like you're trying to connect to a wireless network that is using some form of EAP possibly with 802.1x auth on it if it's asking you for a username and password, unless you mean it opens a web browser automatically and asks for a username and password. In which case you should contact your schools IT.
Sort by date Sort by votes
Neemobeer

Neemobeer

Windows Forum Team
Staff member
Member details
Joined
Jul 4, 2015
Messages
8,995
#2
Are you are connecting to the correct SSID? It sounds like you're trying to connect to a wireless network that is using some form of EAP possibly with 802.1x auth on it if it's asking you for a username and password, unless you mean it opens a web browser automatically and asks for a username and password. In which case you should contact your schools IT.
 

Upvote 1 Downvote
Solution
W

wilksu

New Member
Member details
Joined
Aug 20, 2016
Messages
2
Thread Author #3
Yes, I click on the wifi signal symbol at the bottom of my screen, select the wifi network, and it asks for me to input a username and password. I enter my username, but never get through my password without the username and what I've typed of the password just deleting itself.

It's like it refreshes every 3 seconds and erases everything I've entered.

And it's only for this wifi network. Although this is the only network I've used which requires a username and password instead of just a password.
 

Upvote 0 Downvote
You must log in or register to reply here.