📎 AI Summary:
The thread discusses an issue with upgrading a HP Pavilion p6-2302el desktop from Windows 8.1 to Windows 8.1 Update, which results in a black screen on restart, requiring restoring from a previous point. The original poster seeks assistance on how to resolve this. A respondent suggests booting into safe mode after the update and updating the graphics driver via the HP support website as a potential fix.
sheckddos

sheckddos

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May 14, 2014
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Thread Author #1
Good morning everyone.

I have a desktop computer, specifically a HP Pavilion p6-2302el with Windows 8.1.
The problem is that every time that I try to upgrade to Windows 8.1 Update, when I restart, the monitor screen remains completely black; and every time I have to use a restore point to bring the computer as it was before the upgrade.

I've already done all other updates, optional or not, and I left this Update for last.

How can I fix it?
 

Solution
badrobot
After the update, boot to safe mode and go to HP site and install the latest video card driver.

Here's the HP support site (scroll down and look for "Driver Graphics"): Link Removed
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badrobot

badrobot

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#2
After the update, boot to safe mode and go to HP site and install the latest video card driver.

Here's the HP support site (scroll down and look for "Driver Graphics"): Link Removed
 
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