larkhillandy
Active Member
- Joined
- Aug 5, 2025
- Messages
- 6
Hi, I bought a reconditioned computer with windows 11 installed back in April 2024 .
Update history shows it did 3 updates when set it up and then 2 more up to October 2024. After that it stopped updating. I've not had time to do anything about it until today when I contacted Microsoft support.
The guy remote linked to the computer and told me after running PC health check that the processer on my computer was not supported and said that I need to contact my computer supplier.
I said that it had been doing updates before but he just ignored this and passed the buck. It's running a Intel core [email protected].
Any ideas as to proceed?
Update history shows it did 3 updates when set it up and then 2 more up to October 2024. After that it stopped updating. I've not had time to do anything about it until today when I contacted Microsoft support.
The guy remote linked to the computer and told me after running PC health check that the processer on my computer was not supported and said that I need to contact my computer supplier.
I said that it had been doing updates before but he just ignored this and passed the buck. It's running a Intel core [email protected].
Any ideas as to proceed?