📎 AI Summary:
The forum thread discusses issues with installing Microsoft apps on Windows 10, with the original poster encountering error messages. Several troubleshooting steps are suggested, including resetting the Store cache and running system scans, but these do not resolve the problem. Additional comments express frustration with Windows 10 updates and specific error codes, suggesting problems may be related to Windows Update rather than the Store itself.
The forum thread discusses issues with installing Microsoft apps on Windows 10, with the original poster encountering error messages. Several troubleshooting steps are suggested, including resetting the Store cache and running system scans, but these do not resolve the problem. Additional comments express frustration with Windows 10 updates and specific error codes, suggesting problems may be related to Windows Update rather than the Store itself.
Solution
hi,
try resetting the Store cache:
Press Windows Key + R to open Run.
Type wsreset.exe and click OK.
A blank Command Prompt window will open, but rest assured that it's clearing the cache.
After about ten seconds the window will close and the Store should open automatically.
If the above doesn't work try running these scans:
File scans
Look for command prompt in the start menu, right click on it and choose 'run as administrator'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second...
try resetting the Store cache:
Press Windows Key + R to open Run.
Type wsreset.exe and click OK.
A blank Command Prompt window will open, but rest assured that it's clearing the cache.
After about ten seconds the window will close and the Store should open automatically.
If the above doesn't work try running these scans:
File scans
Look for command prompt in the start menu, right click on it and choose 'run as administrator'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second...
sfonseka
New Member
- Joined
- Aug 21, 2018
- Messages
- 3
I removed firefox and try with internet explora. But it didn't work. When i right click on the image and select "Search the Store", the message appears as follows
What is this issue?
Please help me
What is this issue?
Please help me
Last edited by a moderator:
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,163
hi,
try resetting the Store cache:
Press Windows Key + R to open Run.
Type wsreset.exe and click OK.
A blank Command Prompt window will open, but rest assured that it's clearing the cache.
After about ten seconds the window will close and the Store should open automatically.
If the above doesn't work try running these scans:
File scans
Look for command prompt in the start menu, right click on it and choose 'run as administrator'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
try resetting the Store cache:
Press Windows Key + R to open Run.
Type wsreset.exe and click OK.
A blank Command Prompt window will open, but rest assured that it's clearing the cache.
After about ten seconds the window will close and the Store should open automatically.
If the above doesn't work try running these scans:
File scans
Look for command prompt in the start menu, right click on it and choose 'run as administrator'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
sfonseka
New Member
- Joined
- Aug 21, 2018
- Messages
- 3
It didn't workhi,
try resetting the Store cache:
Press Windows Key + R to open Run.
Type wsreset.exe and click OK.
A blank Command Prompt window will open, but rest assured that it's clearing the cache.
After about ten seconds the window will close and the Store should open automatically.
If the above doesn't work try running these scans:
File scans
Look for command prompt in the start menu, right click on it and choose 'run as administrator'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
patricia987
New Member
- Joined
- Nov 15, 2018
- Messages
- 1
Many people are the complaint that Microsoft is not installed in the windows platform and I was also facing the windows error code 0x8024a105 after installing the Microsoft app. Has anyone else faced this error?
- Joined
- Jul 22, 2005
- Messages
- 9,267
It goes without saying that Windows 10 has turned into a mess. Not sure what is going on at Microsoft, but the latest string of updates seem to be approaching some shaky ground. Sorry this has happened to you. @shripriya this seems to be the same guidance that @kemical gave and it did not resolve the issue.
- Joined
- Jul 22, 2005
- Messages
- 9,267
This should be related to Windows Update and not necessarily the "Windows Store". You need to Link Removed.Many people are the complaint that Microsoft is not installed in the windows platform and I was also facing the windows error code 0x8024a105 after installing the Microsoft app. Has anyone else faced this error?