📎 AI Summary:
The thread discusses a user experiencing issues during setup on a Surface Book 3 where the keyboard is disabled and unresponsive when choosing a keyboard region after a factory reset. The user is seeking solutions for this problem. A subsequent contributor suggests switching to tablet mode and using the on-screen keyboard as a potential workaround.

SavorySilicon

Senior Member
Joined
Jan 28, 2020
Messages
120
Thread Author #1
Factory Reset the Surface Book 3, model "1873", it then asks me which keyboard region I would like to be in, but then I am unable to select a keyboard region because it disables my keyboard. The keyboard does not work during the setup process. Why is the keyboard not working, and how to fix it?
 

Beemer

Honorable Member
Joined
Aug 16, 2013
Messages
4
Have you tried setting tablet mode then touch for the on screen keyboard?