branski

New Member
Joined
Dec 27, 2009
Messages
2
HELP!!! I am trying to upgrade to windows 7, but it is telling me to delete my anti-virus first. Why is it not recognizing it, and should I delete and re-install when I am through upgrading?
 

Saltgrass

Excellent Member
Microsoft Community Contributor
Joined
Oct 16, 2009
Messages
15,152
Did you run the compatibility checker prior to upgrading your system?

Are you trying to upgrade over a prior OS or doing a custom install?

If your anti-virus in not fairly new, it may not be able to function in Win 7.

I suppose the real answer is, if Win 7 will not install with your anti-virus, you will probably have to uninstall it.
 

Joe S

Excellent Member
Joined
Jan 12, 2009
Messages
3,781
The best advice is to format and do a clean install and prevent a lot of future problems.
Joe