customer service

Hey there, I want to do a fresh installation, I have an OEM copy of Windows 7 Home Premium and I'm entitled to use the software. The people at Microsoft customer service are all foreign, very difficult to understand and won't budge an inch on anything. Worst customer service I've ever...

I’m on my 2nd day trying to reinstall windows 8.1 pro and frankly at this point I’d settle for Just 8.1. I’ve even considered coughing up the cash for a new copy of Windows but then Good sense gets the best of me and I ask myself Why would I give these people another $129 for a product I can’t...

Hi, For my projects I crate a technical documentation DVD, what is a copy of the documentation on my HDD. The documentation is divided into 2 areas: C :\Paths\Documentation\CommonFilesPath\ (Datasheets and similar, common for all customers and projects) C :\Paths\Documentation\UserProjects\...

I have applied to join the MRR program and have passed the test and am awaiting approval. I was reading in the MRR manual that MS prefers that a refurbished PC is set up with sysprep so that the end user has to accept the license agreements and activate before using Windows. However, the...

Hello! I have problem with my laptop, originally it has Windows 8, then i upgrade to 8.1. And about 7 month later the trouble begin. Windows tell me that i need to activate the windows, but i can't. Windows giving error 0xC004F012. Then i call the microsoft customer service. Then she took over...

I applied for an RMA on my M570 on 2-21-14, and received 4 responses spread out during this interval, the last of which I just read, and it said that my case was resolved, but if I hadn't received a reply to call them. I never received anything from them to resolve this one way or another, but...

I am very frustrated with Microsoft right now. I currently have a Macbook Pro with Retina Display and want to install Windows 8.1 in virtual box. I went to the MS website and was a little confused about the options so I started a live chat for help. They told me to purchase the Windows 8 Pro and...

Hi all, Purchased a laptop in 2012 it came with windows 7 I used a promotional offer to upgrade to windows 8, I recently restored the laptop and lost windows 8 I have the email conformation ( Printed out ) with the product key and am in need of assistance reinstalling windows because it is...

If anyone can help me with this issue I will be unbelievable grateful as it is doing my head in... Our Company uses a Microsoft Access DB System written in house. It is used to create Customer Quotations. When a quotation is saved it creates a PDF. A few weeks ago we took delivery of a new...

I bought this router in July 2012 and suffered issues with all wireless clients being frequently disconnected. I tried everything to fix it, from changing the channel, to the security, to adjusting the Tx power on the three antenna's. None of it worked. It made trying to do anything that...

For the past 3 weeks now I have been trying to buy a windows 8.1 installation DVD so that I can install Windows 8.1 on one of my netbook. So i phoned up PC worls which is the main computer store here in England where I am. The customer services adviser told me they only sell Windows 8 but not...

I don't know what is going on, because I just received the speakers that I ordered from Amazon, and they are DOA. The fact that they are DOA is not what throws me, but the fact that when I selected the return button or that order, I was taken to a page that said: and there it dead ends. I...

You have reached a worldwide forum community for open Microsoft Windows help and support. About Us WindowsForum.com is an open community for Microsoft Windows customers and enthusiasts. It is not owned or operated by Microsoft Corporation, but the website has produced many dozens of...

On November 29th 2012, I purchased the new Windows Phone 8X (aka HTC 8X) from a local store called "The Soruce" (replaced RadioShack here in Eastern Canada, is owned by my carrier Bell Mobility). I got the phone as an early upgrade for some $250. Immediately after purchasing it, while using the...

I was at a Best Buy today checking out touchscreens and Windows 8 since my daughter was looking at them. At another store the touchscreen did not seem to have the same functionality as a mouse, but I may have not been doing it correctly. A sales person came up and we starting discussing the...

On Nov. 25 I decided I thought Windows 8 was interesting and pretty enough to give a try. I downloaded and ran Microsoft's upgrade advisor tool and, initially, there was a bios setting that needed to be changed. I changed that setting and the only issues that were warned against was that my...

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I have 2 HP webcams "4110 & and new 5210"If I check the white balance on the 4110 I have a nice clear picture with no yellow from the indoor lights. If I uncheck it I get a yellow picture. On the 5210 it don't matter if I check the white balance or not because it doesn't make any difference. I'm...

I tried SuperAdBlocker, but it didn't work with IE 9 nor Firefox 17 Nightly, both 64 bit. Having uninstalled, a single file named SABSVC stayed in the installation folder, I couldn't remove it for 'used in a program'. I found it among the 'Services' in the Task Manager but couldn't stop it for...

He people, My first post here. I have a PC repair business and a customer gave me a HP G60. Well he gave it to me in a box completely dis-assembled. Literally in every part of a laptop sitting there. Well, The PC was having over heating trouble like most HP's have so he took it apart to...