personal files

About 2 or 3 years ago, I tried upgrading from Windows 7 to 8. Something went wrong though, and I mistakenly used the Custom option instead of of Upgrade. After that, my files were all gone. Everything. I didn’t know at the time what the deal with the Windows.old folder was. When I found out...

Hello. I helped a family member do a Windows Refresh on Windows 8.1, and thousands of her personal files have been removed. According to Microsoft, "you can refresh your PC without deleting any of your personal files or changing your settings." This was not the case for her. I have searched...

Hi, My wife's laptop was sluggish and full, so I decided to do a reset (save personal files). During the reset... about 2 hours in. It decided to freeze... non responsive. No further progression in the reset. I waited another hour to try anything, just in case. After 3 hours of it being stuck I...

A couple of days ago I was on my computer and everything was fine except I tried to open Itunes and it wouldn't. I got an error message but I can't remember what it said. I restarted the computer to see if this would fix it. However It wouldn't load and I got a blue screen on start up. I can't...

Microsoft released the above statement around a month ago. The 'Tool' is available to download now and will allow the user to download the iso for the latest version of Win 10. See reference for link. Once you download and install the tool, the interface is really simple to use. It allows you...

I just found a huge Windows 10 flaw and it has impact on File History, too. All us previous Windows users that login with a Microsoft Account have all noticed how Windows 10 names our user accounts after our Microsoft Account. I just noticed this flaw in File History. In previous Windows...

Hi and I hope this brings to light some of the installation woes Ive seen from many users. The only tried and tested way I found to do the upgrade...IS TO DO A CLEAN INSTALL and to use the windows 10 ISO tool. This requires also doing a clean install of the operating system you are...

Link Removed

I have a laptop that I set up as normal when I installed win 8, with my account as the only one. It has some personal files and data that I don't mind losing but I don't want to leave them on the laptop. I want to give it to my daughter and put her on as the main computer user/administrator and...

I have never had this happen with any other operating system on any of my computers in any time of my computer experience, but this is what happened to me during the past 2 weeks. I had one laptop with me while I was out of town. I allowed it to update, and suddenly found that Windows was...

I have to use 'System Restore' from time to time to restore my computer. The instructions says: System Restore helps you restore your computer's system files to an earlier point in time. It's a way to undo system changes to your computer without affecting your personal files, such as...

Hi, Another question regarding upgrading from XP to Win 8. There is a point in the upgrade process where it asks what you want to keep - Just personal files Nothing What does "nothing" actually mean? What I mean by this is, does "nothing" format my C partition and leave the rest...

when my system starts up it always opens my personal file.. How do I stop it happening ? Also when I put my desktop PC to sleep I tweaked it so when I wake it up I don't have to use password.. however when pc goes to sleep automatically when I wake it up it says it is locked and asking me for...

I wanted to reinstall Windows 7 without deleting all of my personal things(songs/movies etc) so I decided to partition the drive(C drive). I follow the steps, and partition half of my C Drive. During this I'm running youtube videos and a movie in the background and I got blue screened. When I...

Hello, I am currently running Windows 7 Home Premium on a basic HD. I recently purchased a new SSD and a full installation of Windows Ultimate. I would like to install Windows Ultimate to the SSD and use my old HD as a secondary storage device. Most importantly, I do not want to lose any of...

Hi all! I have an ultra book with 128GB. I also have a 1TB NAS drive on my network. I want to go through and archive old personal data files and move the archives to the NAS drive. I don't want to totally get rid of it. I know I can just move over want I don't want to keep on my computer...

I just got my new laptop with Windows 7 yesterday. My name is Janet but my personal folder says Jamet Is there an easy way to change this? Or just live with it. I don't know what the personal folder is there for anyway I seems to me it is just another My Documents. Thank You. And yes I feel silly.

I have a computer with three partitions, the first with 100GB exclusively to Windows 7 (already installed), a partition for applications and another partition for personal files (photos, text, music, movies, etc.). I wonder how to configure the location of "My Documents", so that all users...

Hi guys I'm new here so forgive me if this's been covered before (I did a quick scan of related threads but didn't find anything similar). Recently I booted up my laptop to error messages saying I had HD failure. I could still use Firefox and Word fine, but nothing else. So I conducted a...

I screwed up - never done that before! :) Was giving an older computer I no longer use to someone - has MS xp on it. Went through to delete all my personal files off it and saw a folder - "JIim", my name and thought it just contained my personal stuff. Deleted that folder - appears that...