personal files

About 2 or 3 years ago, I tried upgrading from Windows 7 to 8. Something went wrong though, and I mistakenly used the Custom option instead of of Upgrade. After that, my files were all gone. Everything. I didn’t know at the time what the deal with the Windows.old folder was. When I found out...

Hello. I helped a family member do a Windows Refresh on Windows 8.1, and thousands of her personal files have been removed. According to Microsoft, "you can refresh your PC without deleting any of your personal files or changing your settings." This was not the case for her. I have searched...

Hi, My wife's laptop was sluggish and full, so I decided to do a reset (save personal files). During the reset... about 2 hours in. It decided to freeze... non responsive. No further progression in the reset. I waited another hour to try anything, just in case. After 3 hours of it being stuck I...

A couple of days ago I was on my computer and everything was fine except I tried to open Itunes and it wouldn't. I got an error message but I can't remember what it said. I restarted the computer to see if this would fix it. However It wouldn't load and I got a blue screen on start up. I can't...

Microsoft released the above statement around a month ago. The 'Tool' is available to download now and will allow the user to download the iso for the latest version of Win 10. See reference for link. Once you download and install the tool, the interface is really simple to use. It allows you...

Hi and I hope this brings to light some of the installation woes Ive seen from many users. The only tried and tested way I found to do the upgrade...IS TO DO A CLEAN INSTALL and to use the windows 10 ISO tool. This requires also doing a clean install of the operating system you are...

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I have a laptop that I set up as normal when I installed win 8, with my account as the only one. It has some personal files and data that I don't mind losing but I don't want to leave them on the laptop. I want to give it to my daughter and put her on as the main computer user/administrator and...

I have never had this happen with any other operating system on any of my computers in any time of my computer experience, but this is what happened to me during the past 2 weeks. I had one laptop with me while I was out of town. I allowed it to update, and suddenly found that Windows was...

I have to use 'System Restore' from time to time to restore my computer. The instructions says: System Restore helps you restore your computer's system files to an earlier point in time. It's a way to undo system changes to your computer without affecting your personal files, such as...

Hi, Another question regarding upgrading from XP to Win 8. There is a point in the upgrade process where it asks what you want to keep - Just personal files Nothing What does "nothing" actually mean? What I mean by this is, does "nothing" format my C partition and leave the rest...

I wanted to reinstall Windows 7 without deleting all of my personal things(songs/movies etc) so I decided to partition the drive(C drive). I follow the steps, and partition half of my C Drive. During this I'm running youtube videos and a movie in the background and I got blue screened. When I...

Hello, I am currently running Windows 7 Home Premium on a basic HD. I recently purchased a new SSD and a full installation of Windows Ultimate. I would like to install Windows Ultimate to the SSD and use my old HD as a secondary storage device. Most importantly, I do not want to lose any of...

Hi all! I have an ultra book with 128GB. I also have a 1TB NAS drive on my network. I want to go through and archive old personal data files and move the archives to the NAS drive. I don't want to totally get rid of it. I know I can just move over want I don't want to keep on my computer...

I have a computer with three partitions, the first with 100GB exclusively to Windows 7 (already installed), a partition for applications and another partition for personal files (photos, text, music, movies, etc.). I wonder how to configure the location of "My Documents", so that all users...

I screwed up - never done that before! :) Was giving an older computer I no longer use to someone - has MS xp on it. Went through to delete all my personal files off it and saw a folder - "JIim", my name and thought it just contained my personal stuff. Deleted that folder - appears that...

Ok, i had a complete system running windows 7 and i just did a new build. I took my sata hd's out of the first build and used them in the new build. I had a 320g and a 1tb. I installed the 320g by itself and installed w7. Now i plugged in my 1tb drive with all of my personal files that i had...

Hello, I recently installed Windows 7 on a partition that originally had my system files on it, and saved my other partition that had all my personal stuff. Everything went fine, and I can access the files on the non-system partition if I manually got to them through my computer, but when I am...

Alright...I loaded a retail version of 7 this morning (at home). No problems it seemed. I already had 3 partitions, two of which had operating systems, one XP Pro 64 bit and the other the rtm of 7 and one was strictly for files (the windows section had been removed previously). When the new os...

Hello, Just joined your boards since I ran into a problem today, been running 7 for a couple months. This morning I noticed an optional update for my nvidia sata controller, I of course installed it only to find my RAID 1 had disappeared from windows completely (Disk Management included). So...