system info

  1. J

    Windows 10 Problem with Outlook 2021

    Today I run into a problem trying to get onto outlook.exchange365.com for my email. Dialog box pops up requesting correct username and password. It will not accept the correct data. It has been a couple of weeks since I was on the desktop but outlook worked fine. I have outlook on my laptop...
  2. J

    network discovery

    Started having intermittent problems seeing devices on my network so i checked sharing options and discovered network discovery was turned off. I made the changes to turn discovery on then saved settings. I went back and discovered that the settings reverted back to turning discovery off. I...
  3. J

    Gmail problem in outlook 2021

    Tech Support Guy System Info Utility version 1.0.0.4 OS Version: Microsoft Windows 10 Home, 64 bit Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, Intel64 Family 6 Model 78 Stepping 3 Processor Count: 4 RAM: 8101 Mb Graphics Card: Intel(R) HD Graphics 520, 1024 Mb Hard Drives: C: 465 GB...
  4. J

    Outlook Office 2021 cannot run on startup

    Tech Support Guy System Info Utility version 1.0.0.4 OS Version: Microsoft Windows 10 Home, 64 bit Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, Intel64 Family 6 Model 78 Stepping 3 Processor Count: 4 RAM: 8101 Mb Graphics Card: Intel(R) HD Graphics 520, 1024 Mb Hard Drives: C: 465 GB...
  5. Windows 10 Diagnosing why my PC restarted on its own

    Hi there. I was trying to figure out why my PC woke woke up from sleep and/or restarted. i ran the 'systeminfo' command and saw that the system boot time happened last night so it must have happened without my intervention. i then checked the event viewer and saw that a 'servicing' event...
  6. Windows 10 Opening the "About System" window keeps crashing

    How can I fix this problem? Every time I open the "About your PC" a.k.a "System Properties" window, it just crashes. the window with the gear shows up and then the window just closes, doesn't load the About System info. 5 ways I tried opening it and it just keeps crashing.... 1.) This PC >...
  7. T

    Windows 10 What is the difference between the ReleaseID and the DisplayVersion?

    Windows 10 Pro 21H1 Hi All, I am after the build (21H1). What is the difference between the "ReleaseID" and the "DisplayVersion"? "DisplayVersion" gives me the build???? Many thanks, -T C:\NtUtil>reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion" -v ReleaseID...
  8. P

    Windows 10 How to find out info about pending update on next reboot? cancel update possible?

    Occasionally Win 10 downloads silently in background some security updates (on my v1903 system) and prepares them for installation on next reboot. When I click on START Button (for shutdown or restart action) I can see an additional entry "Update and restart" with a red dot in the lower left...
  9. Windows 10 New Notebook Space Issues

    I just purchased an HP laptop with a 128 GB M.2 SSD Hard Drive. Besides the original setup and adding some basic programs, I've done very little in a week. But my C: Drive has already used 42% (only 69GB free) A further disk analysis shows that, of the total used, Windows has used 30%...
  10. P

    Windows 7 How to find out the Wifi-onboard-chip manufacturer?

    Assume I am sitting in front of an unknown/new computer which has a Wifi-chip on his motherboard. How can I find out (from within Windows 7; not from manual) from which manufacturer this Wifi chip is (e.g.Intel)? Is there a built-in info or do I need a 3rd party diagnostic tool? Peter
  11. Working on new Windows Forum Diagnostic Tool

    Working on a new Windows Forum Diagnostic Tool and would like to know what features you guys would like to see. Basically right now the goal is just to duplicate what it already did. The current planned features are as follows. Grab the following information and zip it up: DXDiag information...
  12. Windows 10 Can't get Windows to boot up.

    Good morning! My name is Tamara. I just joined this Forum because I figured it would be a lot of help to me since I am in the process of taking my A+ certification. So I won't bore you with the boring details! But hopefully someone can point me in the right direction. Now, I don't know...
  13. P

    Windows 7 How to find out which Spectre (NG) & Meltdown updates are locally installed?

    Assume I updated oocasionally my Win 7 system. How can I find out which of the many Win 7 Spectre, Meltdown and Spectre NG updates are currently locally installed? Peter
  14. B

    Windows 7 How do I find out if my machine has 32 bit or 64 bit windows

    Very simple question, with a very simple answer I hope. Where can I find out if my windows 7 is 32 bit or 64? thanks.
  15. R

    Windows 7 More than Just Simple Not Genuine OS Issues?

    Pardon the length; I'll try hard to keep it short as possible. I know there is a lot on the internet concerning genuine Windows 7 64 OS suddenly being flagged as not valid. I tried a number of ideas postulated on the web but I still can't get it to work. Now to be honest this issue has been...
  16. Windows 8 Win 8.1 on a new PC is sluggish.

    That's what my grandson calls it. He's got 8GB of RAM and a 1TB hard drive in an Asus PC. System info is attached here as a .pdf file. 95% of his activity is Minecraft, but even before that comes into play, the OS is slow to load and if he should enter an erroneous password at the start...
  17. H

    Windows 8 Windows 8.1 BSOD system service exception. Kindly ask for help

    After an auto-update (I think Windows) I get a BSOD after entering my password. Message: system service exception. I can start the computer in safe mode. Searched threads but could not find the fix. I kindly would like to ask your advice or help in solving this. Best regards, Hans Dump file...
  18. S

    Windows 7 Windows 7 BSOD randomly appears.

    I bought a new laptop, I removed Windows 8 and I installed Windows 7. I have 128 GB SSD, Operation System in it. I got BSOD 4 times, everytime same crash address (ntoskrnl.exe+76e80). Sometimes it also comes when booting Windows. I used Avira before but uninstalling it did not help. PC Info...
  19. F

    Windows 7 HELP: Can't find updated video card driver anywhere!

    I can't seem to find a video card driver anywhere, can someone suggest one for me? When I try to download one, it fails to download or won't work. I can't enable aero or play games like minecraft. Someone please help, it's taking a lot of my time. Dxdiag: ------------------ System...
  20. P

    Windows 7 How to find out if an installed driver is 32bit or 64bit?

    I am running a 64bit Win7 Pro system and installed in the past a lot of additional drivers (e.g. a pdf printer driver). Unfortunately I did not remember if I installed the 32bit or the 64bit driver version of these additional drivers). As far as I now 32bit driver could work as well under 64bit...