user help

  1. Windows 10 Change account details

    Hi all. Although I am a long time Windows user my knowledge is more on applications than Windows itself. Hence I have a question that while might well be simple if someone can help I would be very appreciative. My grandson (12) was recently given an HP all-in-one system that is at most a few...
  2. Windows 10 Hi, need help with Dos?

    Hi I'm still trying to get rid of the Avast folders on my wife's laptop. I decided to try and remove it using the command prompt, or the Power Shell in this case. What I want to delete is the folder at C:\Windows\Program Files\AVAST Software "Avast Software" is the folder I want to delete...
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    Windows 10 Comparing 2 Desktop Models with windows 10

    I have always used Macs and now want a simple desktop for office related tasks like spreadsheets, printing documents and music. Here are the two options Lenovo - IdeaCentre A340-22IGM 21.5" Touch-Screen All-In-One - Intel Pentium Silver - 4GB Memory - 1TB Hard Drive Link Removed Lenovo®...
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    Windows 10 Need help with application

    I have been determine if I need to purchase a 6th generation laptop to run Windows 7 for an application. I was having a conversation with someone else and they seemed to figure out the first half. That is, to get the application to run in Windows 10. I would appreciate if there is anyone who can...
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    Windows 10 Cannot exit BIOS (ASUS zn241IC W10)

    ASUS zn241IC Al in One PC runnign windows 10: a Friend texted me this a.m this picture it their BIOS screen on their ASUS all in one. They said the machine was acting really slow, she had clicked an icon to do something and "The little blue circle was spinning really really slow and it wasnt...
  6. Windows 10 Task Bar Basically Dead

    Toshiba Satellite L55-A5226, W10 Pro Problem just popped up today. I can't launch any program from the task bar. Clicking on the search box does nothing, neither does clicking on the Windows logo. I can launch programs from the desktop OK, and if I place a desktop item on the task bar, that...
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    Windows 8 Split screen

    Can any one tell me how I can split the screen to see to pages (or more) of a web site? I've looked it up in Google but I can't get the hang of it Thanks
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    Windows 10 Unable to enter password when Windows 10 boots up.

    When I turn on my Acer PC Windows 10 boots up to the wallpaper screen where the date and time are showing in the lower left corner and the monitor is showing in the lower right corner. When I press any key to bring up where I enter the password the screen goes black for a few seconds then the...
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    Windows 7 How to restore Recent Items feature?

    I have tried everything, to no avail. I have Recent Items checked in the Customize Start Menu list. Nothing seems to be working. I still can't get back the feature indicated by arrowheads in the attached screen shot. I figure I have to turn to the Windows heavyweights here, as a last resort. I...
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    Windows 10 Windows 10 Mail

    I have 2 separate att.net email accounts, but Windows 10 mail will only allow one to be added. Is there a way of including the second one? Thanks, Jim B
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    Windows 7 Can't uninstall Avira on Win7 PC...Why??

    I have installed Avast while I disabled Avira. Now Avast is on system and I am logged in as Admin in order to uninstall Avira. Unfortunately, Avira will not let me uninstall saying I need permission from Admin. Can someone give me a clue as to how to get this off my system... Help asap...
  12. Windows XP Windows is not installing by bootable usb

    Hi I'm a Windows XP user. When I try to install win 7 ultimate on my pc, a error occurred 0xc80070570 and win 7 installation stopped. When I restarted my pc, my pc (win XP) is not starting and showing error 0xc000000f. So I made one bootable usb by android by app (iso 2 usb). And used this...
  13. Windows 10 Pop ups.

    Hiw can i stop pop up boxes if i dont know password?
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    Windows 7 How to resolve Windows error 0X80070057 – (When Parameter is incorrect)?

    Hi, When I was trying to copy a file off a networked drive I get the following error: Error 0x80070057: The parameter is incorrect. This is the third time this has occurred. The first time I was trying to copy 6 files and 3 of them were copied correctly and the other was not. I am really...
  15. Windows 10 How do I stop Microsoft Edge from loading in the background someplace?

    Hi When I run CCleaner I always get the message, "Microsoft Edge needs to close to complete this process", as far as I know Microsoft Edge isn't open, I never use it. While we are on the subject I have a similar problem with Mail, I don't use it but it keeps receiving my mail at least on one...
  16. Windows 10 Help! My Folders are Hidden After a Possible Virus Infection

    Hi everyone, my pc recently got infected with what I think is a virus and all folders in my drives including drive C(windows installed) have been HIDDEN. When I click on any of my drives the folder is empty. The only way I can access my files/folders is keying in the folder directory in the...
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    Need help upgrading my laptop - Acer aspire e5 551g

    Hello people, I'm new here and I really love this forum for multiple reasons. I need help regarding upgrading my acer laptop. Currently I have 8GB Ram, 120 SSD installed recently. So basically I use this laptop for work and I work continuously like 12 to 14 hours. I was looking for upgrade...
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    Windows 7 Fixing Unexpected Keyboard Shortcuts in Windows 7 Home Edition

    Hello, I am using Windows Home Edition 7. What is happening is that, while writing anything in any application, some characters activate something to do something. It varies. For instance if I open a Browser window and the first letter I type is W then the browser window closes. Often I also get...
  19. Windows 10 Setting Gmail as my default mail in Windows 10

    Hi I'm having a problem with emailing photos to friends when I right click on a photo in my pictures folder I open the option of sending an email. It appears to send then it I get an error saying there is no email program associated to perform this requested action. I have set google chrome as...
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    Windows 8 No Save No Save As option where it should be

    Am new to Windows. My problem I hope you can help me with is, I get no save or save as option, It simply does not appear in the box. I have spent hours trying to work this out, trying many combinations, but it is simply not there. Help please. I have work to do. Am using Windows 8 with HP...