user help

My daughter has had her new computer for a month, running Windows 8. It seems no one set up the automatic update (it's all in Turkish so someone has to do it for me) so now, when we couldn't download windows 10 we realised this was because we needed to first update 158 updates to windows 8...

Hey, so recently I wanted to play some older games that did not work on any windows 7+ so I wanted to install windows vista as a multiboot system, now I saw that there was this warning: Warning You must install the older operating system first, and then install the more recent operating...

My Thinkpad crashed and luckily I had backed up 2 days before using Rescue and Recovery. All my files have been retrieved including the Lotus Notes archives etc....except for my contacts (address book) which are a file called names.nsf. I can go into R&R and when I retrieve an individual file, I...

I did the upgrade from Windows 7 Ultimate to Windows 10 Pro. Privacy concerns aside, I like Windows 10. I haven't had any problems with software and hardware compatibility. I use 27 different email accounts within WLM 2012, for a variety of reasons. Many of these email accounts have additional...

the word documents icon shows properly, but when I tried to open it, it gave me a message: â¬SFile conversion⬝ Select the encoding that makes your document readable. Text encoding: (then I have 3 choices with the circles beside them to select ) (1st choice) Windows (Default) (2nd...

Why suddenly " Script Error " appears continuously when I try to close an IE page? asking to choose "use script Yes or NO". & either clicked gives an blank page & have difficulty closing it. I tried Tools>Advanced & "disable script errors" is ticked. I cleared it, reopened IE, re-ticked it with...

Hello everyone, So here is my predicament, every day my machine blue screens with many different errors. I've tried to reformat and start over and that did not work. I have tried to upgrade to windows 10 that installation just completely failed so I kept windows 7. Not sure whether to just...

I am helping a friend. Right now I am not at his place and have not all information in front of me, sorry for that. At some later time I will continue there, but now I am collecting all help and information I can get. It goes about this: The download of W10 completes, Preparing for Install...

We have a user who has an OST file that is 35 GB in size on a system that uses Outlook 2010. They only have 3 GB of free space left on their hard drive and we have cleared the system up as much as possible. They are now having other problems associated with a Windows 7 system on a network that...

Everytime I plug my iphone in my pc windows 10 launches the photo app and I can't seem to find the setting to turn it off, anyone figured this out yet? thanks!

My snipping tool was OK until a fairly major update on Win10 a few days ago. It will only work on my console background, for everything else it appears as if the film which occurs when active is too thick to see thro. If you guess and try to snip all you get is black. I've used the disk...

Windows 10x64//G1.Sniper Z87//i5_4670K//GTX 750Ti//RAM_8GB// Hello, please explain in the language of the user, for what these Services are necessary? Search Google and Yahoo results have not yielded, or it is described not clearly for the user. Unfortunately I do not know English, I ask an...

Problem ejecting mass storage device,this device is currently in use Close any programs or windows that might be using the device. Changed removal options in device manager with no difference? Hoping someone has the solution,as my efforts searching the internet have failed. Cheers dark...

I just upgraded to Win 10 on my Surface Pro 3. I had two problems one of which has been solved. The one that is solved was that my Samsung SDXC card was not recognized. It didn't appear in Device Manager or in Computer Management > Disk Management. I "fixed" the problem by re-installing Windows...

I am trying to migrate Win 10 from a 1tb partition on internal drive C: to a 128gb internal SSD. I am using EaseUS Total Backup Ver. 8.2 to do this task. EaseUS suggests that you back up your documents, music, video, & pictures folders to a separate drive then erase all of the files in those...

I have Windows 10 reserved but not installed. Today I went to windows update to get the updates for 8.1. It has windows 10 update ready to download. I unchecked the windows 10 update but it won't give me the windows 8.1 ones without downloading 10 first. We don't want to download 10 until...

Ok here is my problem, my internet connection works for a certain amount of time then without warning the connection dies showing the yellow triangle with a ! on it, showing no connection when I try to use shortcut keys nothing works I can get Run to work but when I try to load like cmd, it does...

My PC showing some wierd error "this folder is empty" for C , D and F drives. My PC ran into this problem when the OS was Windows 8.1 and I recently updated to windows 10 still the issue is haunting . Please help me out , below I have attached screen shots of the issue.

I was using the new Edge browser on my laptop today to try to find a solution to a problem and now I have a new problem. I got onto a website that put up a prompt to install some software that I don't want. The prompt only has an option to install the software and when the prompt went up on...

Hello & Thanks , win7 x64 Starting yesterday , I keep getting the following message: Windows Script Host Can not find script file "C:\ProgramData\{95137DD0-C591-AC56-7417-DCD4A4950F5A}\2.0.1.9\lare.txt". Any idea why and how to fix it ? Thanks/ ...Vern