2 months of freezes leads to my first BSOD

Discussion in 'Windows 7 Help and Support' started by designcoup, Feb 7, 2012.

  1. designcoup

    designcoup New Member

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    Hi all,

    This is a relatively new Win 7 64 bit that has given random freezes every single day since a new PC two months ago.

    Today, I received my first BSOD. Nothing intense running at the time (Outlook, Browser, Word).

    I have attached the minidump file for help in finding possible clues to the issues.

    Thanks,
    Bruce
     

    Attached Files:

  2. Trouble

    Trouble Noob Whisperer

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    Hello and welcome to the forum.
    A single dump file is not a whole lot to go on.
    SUMMARY:
    Code:
    BugCheck 9F, {3, fffffa800d663a00, fffff800049dd518, fffffa80108d5710}
    Probably caused by : usbccgp.sys
    [COLOR=#ff0000][U][B]DRIVER_POWER_STATE_FAILURE (9f)[/B][/U][/COLOR]
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800d663a00, Physical Device Object of the stack
    Arg3: fffff800049dd518, Functional Device Object of the stack
    Arg4: fffffa80108d5710, The blocked IRP
    The driver being blamed usbccgp.sys (USB Common Class Generic Parent Driver) is a Microsoft System File and unlikely the true culprit. However; it may be something that you have attached??
    So....
    First make sure your machine is configured properly to facilitate the collection of .dmp files.
    Then:
    Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
    Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
    Additionally, if you haven’t already, please take some time and fill out your system specs in your forum profile area http://windows7forums.com/windows-7-support/72212-help-us-help-you-filling-your-system-specs.html#post235529 .
    Good luck
    Randy
     

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