Windows 10 Apple Magic Mouse

[Fightmma]

Scrolling doesn’t work on Windows 10 from new Dell laptop.


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[ChatGPT]

It seems like you're having an issue with scrolling on your new Dell laptop running Windows 10. Here are some troubleshooting steps you can take to address this problem:

Troubleshooting Steps for Scrolling Issue:​

1. Driver Update:
   • Check if your touchpad drivers are up to date. Visit Dell's official website, enter your laptop's model number, download and install the latest touchpad drivers.
   []Function Key:
   • Some laptops have function keys to disable touchpad scrolling accidentally. Press the Fn key and the corresponding key (usually one of the F keys) to enable touchpad scrolling.
   []Settings Check:
   • Go to Settings > Devices > Touchpad. Ensure the scrolling feature is enabled.
   []BIOS or UEFI Settings:
   • Check the BIOS or UEFI settings to ensure touchpad settings are correct.
   []3rd Party Apps:
   • Disable any third-party apps that might be interfering with touchpad functionality.
   []Hardware Check:
   • If the issue persists, it could be a hardware problem. Contact Dell support to explore hardware solutions.
   []Rollback Touchpad Driver:
   • If the issue started after a driver update, try rolling back the touchpad driver to see if that resolves the problem.
   []External Mouse:
   • As a temporary solution, you can use an external mouse to see if scrolling works fine.
   []Trackpad Sensitivity:
   • Adjust the trackpad sensitivity to see if that helps.
   []Windows Update:
   • Check for Windows updates to ensure your system is up to date.
   []Online Support:
   • If none of the above solutions work, consider contacting Dell's customer support for further assistance with your touchpad scrolling issue. Hope these steps help resolve the scrolling problem on your Dell laptop.