Windows 7 Assistance Needed for BSOD Issue Troubleshooting

Tun1 · Apr 5, 2016

Dear All,

Please help to check this BSOD issue.

kemical · Apr 25, 2016

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 94330601, d0a5b9e0, d0a5b5c0}

Probably caused by : NETwsn02.sys ( NETwsn02+104601 )

Followup: MachineOwner

Hi Tun1,
I went through your dump file again and noticed you have these security applications running:

Trend Micro Internet Security
Link...

kemical · Apr 6, 2016

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 93530601, daa539e0, daa535c0}

Probably caused by : NETwsn02.sys ( NETwsn02+104601 )

Followup: MachineOwner

Hi,
apologies as i must have missed your post. Most of your dump files blame the above probable cause:

NETwsn02.sys Mon Apr 13 17:24:10 2015: Intel Network WiFi driver.

I checked your systems support page and you do have a 'critical' update pending:
Link Removed

Please update the driver and any others which may apply.

If the bsod continues run the driver verifier and post the resulting dump file:
How do I fix a Blue Screen in Windows using Driver Verifier?

Post any new dump files.

Tun1 · Apr 6, 2016

Hi Kemical,

You are genius. Thanks a lot for your advice as awlways.

kemical · Apr 7, 2016

Hi Tun1!
much thanks for the kind words, any problems then post back. Hope all goes well..

Tun1 · Apr 24, 2016

Hi Kemical,
Sorry to inform you that BSOD with same code happen again. I already updated Latest Wireless, LAN and display drivers from Lenovo Official website. I also attaced latest minidump as well. Thanks in advance.

kemical · Apr 25, 2016

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 94330601, d0a5b9e0, d0a5b5c0}

Probably caused by : NETwsn02.sys ( NETwsn02+104601 )

Followup: MachineOwner

Hi Tun1,
I went through your dump file again and noticed you have these security applications running:

Trend Micro Internet Security
Link Removed
Fortinet Antivirus

McAfee Endpoint Encryption

I included a link on how to remove Trend Micro but basically I'd remove them all for now. You can always re-install later but for the short term please just use MSE as it's ultra stable.
If the bsod stops then you can start adding your apps back although two anti virus apps can bog the system down. A good config is an anti virus app and a malware scanner like Malwarebytes. In fact MSE and Malwarebytes work fine alongside each other:
Malwarebytes
Free Anti-Malware & Internet Security Software
MSE
Microsoft Security Essentials - Microsoft Windows

Post any new dump files.

Windows 7 Assistance Needed for BSOD Issue Troubleshooting

Tun1

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kemical

kemical

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Tun1

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kemical

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Tun1

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kemical

Windows Forum Admin

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