stephenbowen
New Member
- Joined
- Oct 28, 2009
- Messages
- 8
- Thread Author
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- #1
I have an unusual situation. On a clean boot my ATI Remote Wonder works just fine, BUT alfter about 10 minutes, it stops working for some reason and without notice. It is like the transmitter just got pulled out of the USB. A reboot fixes the problem and again 10 minutes later, same thing.
Any suggestions?
Any suggestions?
Solution
- Joined
- Mar 14, 2023
- Messages
- 100,550
The issue you are facing with your ATI Remote Wonder working fine on a clean boot but then stopping after about 10 minutes could be related to power management settings or driver issues. Here are some suggestions to troubleshoot and potentially resolve the problem:
Troubleshooting Steps:
- Power Management Settings:
- Check the power management settings for your USB ports and make sure that they are not set to turn off to save power. You can adjust these settings in the Device Manager.
- Ensure you have the latest drivers for your ATI Remote Wonder. Outdated drivers can sometimes cause issues. Visit the manufacturer's website to download and install the latest drivers.
- Try connecting the ATI Remote Wonder to a different USB port on your computer. Sometimes, issues with a specific USB port can cause devices to stop working after some time.
- Disable USB Selective Suspend feature in the Power Options to prevent Windows from selectively suspending USB devices to save power.
- Make sure your operating system is up to date with the latest updates and patches. Sometimes system updates can address compatibility issues.
- Ensure there are no sources of interference near the receiver/transmitter of the ATI Remote Wonder. Other wireless devices or electronic appliances can sometimes interfere with signals.
- Check the Event Viewer in Windows for any relevant error messages or warnings that might indicate what is causing the device to stop working after 10 minutes.
Additional Note:
- If the issue persists after trying these steps, you may want to consider reaching out to the manufacturer's support for further assistance or consider using the remote with a different computer to see if the problem persists. By following these steps, you should be able to identify the underlying cause of the issue with your ATI Remote Wonder and potentially resolve it. Let me know if you need more specific guidance on any of these steps!