PeterSchmitz
New Member
- Joined
- Apr 17, 2017
- Messages
- 8
- Thread Author
-
- #1
Hello all,
I am posting this in hope to find an answer to what I find really strange.
So I came back from vacation and wanted to check my mails on my Computer. Windows 7 Ultimate booted like usual, but when I tried to access the Internet, I was instantly met with a "No Internet connection" screen.
This seemed strange, since it had always worked so far and my phone was not affected by the issue.
So I began troubleshooting. I checked if somehow my firewall was blocking it; It wasn't. Neither were any restrictions by our fritz box causing the issue. I had a connection to the router as well.
I tried changing the IP address and, oddly enough, I was able to open a website, a few seconds later it was back to no connection though.
I even tried changing the network adapter's MAC address with the same result.
I am now completely out of ideas on what to do, maybe some one in this community could help me out, it would mean a big deal to me.
Faithfully,
Peter Schmitz
I am posting this in hope to find an answer to what I find really strange.
So I came back from vacation and wanted to check my mails on my Computer. Windows 7 Ultimate booted like usual, but when I tried to access the Internet, I was instantly met with a "No Internet connection" screen.
This seemed strange, since it had always worked so far and my phone was not affected by the issue.
So I began troubleshooting. I checked if somehow my firewall was blocking it; It wasn't. Neither were any restrictions by our fritz box causing the issue. I had a connection to the router as well.
I tried changing the IP address and, oddly enough, I was able to open a website, a few seconds later it was back to no connection though.
I even tried changing the network adapter's MAC address with the same result.
I am now completely out of ideas on what to do, maybe some one in this community could help me out, it would mean a big deal to me.
Faithfully,
Peter Schmitz
Solution
- Joined
- Jul 4, 2015
- Messages
- 8,998
Run the script here, copy the log on the desktop to another device and upload it here
https://windowsforum.com/threads/network-diagnostic-information.223812/
https://windowsforum.com/threads/network-diagnostic-information.223812/
PeterSchmitz
New Member
- Joined
- Apr 17, 2017
- Messages
- 8
- Thread Author
-
- #4
I have, without success.
Okay, I ran the script, here is what it said:
P.S.: It's in german, I am afraid. I could translate if you need me to.
- Joined
- May 1, 2008
- Messages
- 5,554
Translate.
Windows IP Configuration
Host name. , , , , , , , , , , , : Schropc
Primary DNS suffix. , , , , , , :
Node type. , , , , , , , , , , , : Hybrid
IP routing enabled. , , , , , : No
WINS proxy enabled. , , , , , : No
Ethernet adapter LAN connection 2:
Media State. , , , , , , , , , , : Medium separated
Connection-specific DNS suffix:
Description. , , , , , , , , , , : TAP-Windows Adapter V9
Physical address. , , , , , : 00-FF-EC-07-53-4D
DHCP enabled. , , , , , , , , , : Yes
Autoconfiguration enabled. , , : Yes
Ethernet adapter LAN connection:
Connection-specific DNS suffix:
Description. , , , , , , , , , , : Realtek RTL8168D / 8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Physical address. , , , , , : 1C-6F-65-87-8B-3C
DHCP enabled. , , , , , , , , , : No
Autoconfiguration enabled. , , : Yes
Link-local IPv6 address. : fe80 :: 2097: 7ec3: b9a7: 9e67% 11 (preferred)
IPv4 address. , , , , , , , , , : 192.168.178.54 (preferred)
Subnet mask. , , , , , , , , , : 255.255.255.0
Standard gateway. , , , , , , , , : 192.168.178.1
DHCPv6 IAID. , , , , , , , , , , : 236744549
DHCPv6 client DUID. , , , , , , , : 00-01-00-01-20-85-6F-FE-1C-6F-65-87-8B-3C
DNS server. , , , , , , , , , , : 192.168.178.1
NetBIOS over TCP / IP. , , , , , , : Activated
Tunnel adapter isatap. {8828C0E5-6239-4859-947C-403558EE4135}:
Media State. , , , , , , , , , , : Medium separated
Connection-specific DNS suffix:
Description. , , , , , , , , , , : Microsoft ISATAP Adapter
Physical address. , , , , , : 00-00-00-00-00-00-00-E0
DHCP enabled. , , , , , , , , , : No
Autoconfiguration enabled. , , : Yes
Tunnel adapter LAN connection *:
Media State. , , , , , , , , , , : Medium separated
Connection-specific DNS suffix:
Description. , , , , , , , , , , : Teredo Tunneling Pseudo-Interface
Physical address. , , , , , : 00-00-00-00-00-00-00-E0
DHCP enabled. , , , , , , , , , : No
Autoconfiguration enabled. , , : Yes
Tunnel adapter isatap. {EC07534D-0056-4D24-BF37-CC4C78EFC37D}:
Media State. , , , , , , , , , , : Medium separated
Connection-specific DNS suffix:
Description. , , , , , , , , , , : Microsoft ISATAP Adapter # 2
Windows IP Configuration
Host name. , , , , , , , , , , , : Schropc
Primary DNS suffix. , , , , , , :
Node type. , , , , , , , , , , , : Hybrid
IP routing enabled. , , , , , : No
WINS proxy enabled. , , , , , : No
Ethernet adapter LAN connection 2:
Media State. , , , , , , , , , , : Medium separated
Connection-specific DNS suffix:
Description. , , , , , , , , , , : TAP-Windows Adapter V9
Physical address. , , , , , : 00-FF-EC-07-53-4D
DHCP enabled. , , , , , , , , , : Yes
Autoconfiguration enabled. , , : Yes
Ethernet adapter LAN connection:
Connection-specific DNS suffix:
Description. , , , , , , , , , , : Realtek RTL8168D / 8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Physical address. , , , , , : 1C-6F-65-87-8B-3C
DHCP enabled. , , , , , , , , , : No
Autoconfiguration enabled. , , : Yes
Link-local IPv6 address. : fe80 :: 2097: 7ec3: b9a7: 9e67% 11 (preferred)
IPv4 address. , , , , , , , , , : 192.168.178.54 (preferred)
Subnet mask. , , , , , , , , , : 255.255.255.0
Standard gateway. , , , , , , , , : 192.168.178.1
DHCPv6 IAID. , , , , , , , , , , : 236744549
DHCPv6 client DUID. , , , , , , , : 00-01-00-01-20-85-6F-FE-1C-6F-65-87-8B-3C
DNS server. , , , , , , , , , , : 192.168.178.1
NetBIOS over TCP / IP. , , , , , , : Activated
Tunnel adapter isatap. {8828C0E5-6239-4859-947C-403558EE4135}:
Media State. , , , , , , , , , , : Medium separated
Connection-specific DNS suffix:
Description. , , , , , , , , , , : Microsoft ISATAP Adapter
Physical address. , , , , , : 00-00-00-00-00-00-00-E0
DHCP enabled. , , , , , , , , , : No
Autoconfiguration enabled. , , : Yes
Tunnel adapter LAN connection *:
Media State. , , , , , , , , , , : Medium separated
Connection-specific DNS suffix:
Description. , , , , , , , , , , : Teredo Tunneling Pseudo-Interface
Physical address. , , , , , : 00-00-00-00-00-00-00-E0
DHCP enabled. , , , , , , , , , : No
Autoconfiguration enabled. , , : Yes
Tunnel adapter isatap. {EC07534D-0056-4D24-BF37-CC4C78EFC37D}:
Media State. , , , , , , , , , , : Medium separated
Connection-specific DNS suffix:
Description. , , , , , , , , , , : Microsoft ISATAP Adapter # 2
PeterSchmitz
New Member
- Joined
- Apr 17, 2017
- Messages
- 8
- Thread Author
-
- #6
Thank you davehc.
- Joined
- Jul 4, 2015
- Messages
- 8,998
Well the phone is probably falling back to the cellular connection. If you have two devices (modem and router) then I would reboot the modem. If it's a single device and already bounced it I would contact your service provider because your not making it to the first hop outside your home network to the ISP CO
PeterSchmitz
New Member
- Joined
- Apr 17, 2017
- Messages
- 8
- Thread Author
-
- #8
The phone is not falling back to cellular data, I get a normal connection over WiFi, same with other devices connected to the router over cable or WiFi. Its just my computer.
I will contact my ISP and update when I hear from them. Thank you for your time.
I will contact my ISP and update when I hear from them. Thank you for your time.