Backup and Restore

Discussion in 'Windows 7 Help and Support' started by dan2014, Oct 29, 2014.

  1. dan2014

    dan2014 New Member

    Oct 29, 2014
    Likes Received:
    I am new to this forum but have encountered a very irritating problem.
    A couple of weeks ago my laptop crashed and upon looking at it the hard drive had gone.
    I have backed it up using backup and restore several times to my external drive and thought this would be ok when a new hard drive was installed.
    I installed the new hard drive and used a windows boot drive to boot the machine.
    I chose the restore option on the Windows screen and connected the external hard drive. It restored the laptop to the date of my last backup with no problem, I did think though it had done it pretty quick.
    When sifting through my Itunes where I have several Gb of music I found that it had not copied any music files or photos across.
    So, I looked on the external hard drive and none of those files are on there.
    Can someone help as this is the most irritating thing ever. I though backup and restore was supposed to backup all files.

  2. Trouble

    Trouble Noob Whisperer

    Nov 30, 2009
    Likes Received:
    Hello Dan and welcome to the forums.
    I've never actually used the native file backup utility within Windows 7 and prefer instead using third party programs like Acronis True Image (commercial paid for) or AOEMI Backupper (free for personal use).
    Many people have reported less than optimal results when using the native utility.

    Having said that, have you considered that in your particular case that, this might apply...

    Maybe on the off chance that something like that might have happened it might be worth a look see.
    Just a guess and as a follow up you might consider, if you've restored from a "System Image" that might only be a point in time and you may have some additional files and folders in subsequent incremental backups that have not been restore yet as mentioned further down in the same article I linked to.

    Good luck and keep us posted.
    Mike likes this.

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