kemical
Essential Member
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- Aug 28, 2007
- Messages
- 36,176
Hmm... Well try removing the original and then re-installing. You never know, a fresh copy may just help?
Also to clear any system corruption you might have (you have been blue screening so it's possible some files have become a little fouled) run these scans:
File scans
Look for command prompt in the start menu, right click on it and choose 'run as administrator'.Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
Also to clear any system corruption you might have (you have been blue screening so it's possible some files have become a little fouled) run these scans:
File scans
Look for command prompt in the start menu, right click on it and choose 'run as administrator'.Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
- Thread Author
-
- #22
Redownloaded the driver and ran the scan.
It's fine anyway. If it's only this crashing, not frequently, I'm ok with that.
Thanks again.
C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.17134.1
Image Version: 10.0.17134.228
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
It's fine anyway. If it's only this crashing, not frequently, I'm ok with that.
Thanks again.
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,176
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 139, {0, 0, 0, ffff9f8272b71db0}
Probably caused by : ntkrnlmp.exe ( nt!guard_icall_handler+1b )
Followup: MachineOwner
---------
although it's not exactly obvious what the direct cause is:
Code:
Cannot read Exception record @ 0000000000000000
However it does seem network related.
Code:
PROCESS_NAME: chrome.exe
Please check for any unwanted extensions and/or that your running the latest version of your Chrome browser. Remove anything like Toolbars and the like.
bwcW10x64.sys Thu Sep 15 09:22:54 2016: Killer Bandwidth Control Filter Driver
The above is taken from your driver stack and shows your driver as being out of date. Please update using the driver found on your motherboard support page:
Link Removed
Your bios is also out of date:
BIOS_VERSION: V2.6
BIOS_DATE: 12/24/2014
If your not experience at flashing bios's then I'd say leave it or ask a friend/local PC shop.
Link Removed
Post any new dump files.
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,176
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck C2, {7, 0, 0, ffffb402f08518c0}
fffff801360dd388: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!ExpHeapBackedPoolEnabledState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+fdc )
Followup: MachineOwner
as mentioned above the process which failed related to audio and if you recently updated the driver then try rolling back to the previous version.
Your first dump file also mentioned a background process for Nvidia which relates to streaming to Shield devices. This is turned on by default but can be disabled (and also improves a performance slightly).
Disable NVIDIA Streamer Service and other NVIDIA processes - gHacks Tech News
Hopefully the issue is driver based although if the bsod should continue you can try running the driver verifier to see which driver is causing the problem but see how you go and please post any new dump files.
kemical
Essential Member
- Joined
- Aug 28, 2007
- Messages
- 36,176
You posted in #35
Some confusion as which driver has or has not been updated, please clarify.
But then postedbut I just updated the driver for it.
(updated?)I haven't recently those drivers.
Some confusion as which driver has or has not been updated, please clarify.
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