Windows 10 Been BSODing five to ten times a month for over a year.

[Nes17]

Don't know why. I attached my info.

 

[kemical]

Hmm... Well try removing the original and then re-installing. You never know, a fresh copy may just help?

Also to clear any system corruption you might have (you have been blue screening so it's possible some files have become a little fouled) run these scans:
File scans
Look for command prompt in the start menu, right click on it and choose 'run as administrator'.Type:
sfc /scannow
press enter and await results

In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).

If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.

 

[Nes17]

Redownloaded the driver and ran the scan.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.17134.1

Image Version: 10.0.17134.228

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

It's fine anyway. If it's only this crashing, not frequently, I'm ok with that.

Thanks again.

 

[Nes17]

Hello.

I had two BSOD's, today and yesterday(or the day before, don't remember).

 

[nmsuk]

Utorrent is being blamed, are you running the latest network drivers.

 

[Nes17]

I am running the latest network drivers, yeah.

But my utorrent is a really old version, it's version 2.2.1


Uninstalled it and downloaded a recent version of another program.

 

[nmsuk]

I use qbittorent which after years of uttorrent isn't a bad replacement

 

[Nes17]

Thanks, nmusk.

 

[Nes17]

Just got another one.

 

[kemical]

Sorry bud I've been away building a new pc, let me install the debugger and i'll take a look see

 

[kemical]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 139, {0, 0, 0, ffff9f8272b71db0}

Probably caused by : ntkrnlmp.exe ( nt!guard_icall_handler+1b )

Followup:     MachineOwner
---------

Hi,
although it's not exactly obvious what the direct cause is:

Cannot read Exception record @ 0000000000000000

However it does seem network related.

PROCESS_NAME:  chrome.exe

Please check for any unwanted extensions and/or that your running the latest version of your Chrome browser. Remove anything like Toolbars and the like.

bwcW10x64.sys Thu Sep 15 09:22:54 2016: Killer Bandwidth Control Filter Driver

The above is taken from your driver stack and shows your driver as being out of date. Please update using the driver found on your motherboard support page:
Link Removed


Your bios is also out of date:

BIOS_VERSION: V2.6

BIOS_DATE: 12/24/2014

If your not experience at flashing bios's then I'd say leave it or ask a friend/local PC shop.
Link Removed

Post any new dump files.

 

[Nes17]

Disabled all extensions but google ones, and updated the network driver.

Thanks again Kemical.

 

[kemical]

Your very welcome.. Please post back if issues return.

 

[Nes17]

Got three BSODs over the past three days.

 

[nmsuk]

Looks like the audio driver is responsible for the dmp from the 12th. PROCESS_NAME: audiodg.exe can you upgrade your sound drivers and let us know how it goes.

 

[Nes17]

My soundcard already had the latest driver installed for it. I don't use onboard audio, but I just updated the driver for it.

 

[kemical]

Debugging now will post back shortly.

 

[kemical]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 0, 0, ffffb402f08518c0}

fffff801360dd388: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!ExpHeapBackedPoolEnabledState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+fdc )

Followup:     MachineOwner

Hi,
as mentioned above the process which failed related to audio and if you recently updated the driver then try rolling back to the previous version.

Your first dump file also mentioned a background process for Nvidia which relates to streaming to Shield devices. This is turned on by default but can be disabled (and also improves a performance slightly).
Disable NVIDIA Streamer Service and other NVIDIA processes - gHacks Tech News

Hopefully the issue is driver based although if the bsod should continue you can try running the driver verifier to see which driver is causing the problem but see how you go and please post any new dump files.

 

[Nes17]

I haven't recently those drivers.

And shield was off. I don't recall ever turning it on. But I turned off the thing that lets you record your screen.

 

[kemical]

You posted in #35

but I just updated the driver for it.

But then posted

I haven't recently those drivers.

(updated?)

Some confusion as which driver has or has not been updated, please clarify.

 

[Nes17]

I mean I uploaded them now after you've asked me to, but not recently before your asking. It's not that I updated drivers then started getting BSODs, I updated the drivers after the BSODs, updated them today.