Blue Sceen on shutdown windows 7 HP

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by karriquill, Sep 25, 2010.

  1. karriquill

    karriquill New Member

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    I have a Mini HP with windows 7. this has happened like 10 times already. i shut the computer down and it goes to the screen that says shutting down and then blue screen and it says something like windows had a problem restarting and that i need to do a system restore. i do the restore and it is fine but i am worried about what is happening. does anyone else have this problem are there any solutions.

    Help.
     
  2. TorrentG

    TorrentG Banned

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    Hey. You can go to C:\Windows\Minidump to copy the files in there to any other folder. Then zip them and attach the zip to a post. We will have a look at things and tell you what must be done.
     
  3. karriquill

    karriquill New Member

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    here is a copy of the mini dump from my computer it has the 4 times it has done it in there the most recent today and yesterday
     

    Attached Files:

  4. TorrentG

    TorrentG Banned

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    Uninstall your Qulacomm phone software. It is causing crashes. Specifically, in qcfilterhp.sys
     

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