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Windows 7 Blue screen (BSOD)

L

lawrencelei

New Member
Joined
Jun 15, 2013
Messages
6
Hi,everyone
Please help me
While I am playing LOL(League of Legends), it turn to blue screen and reboot by computer.
I already attached the dmp file in this post.

Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Crash Address Stack Address 1 Stack Address 2 Stack Address 3 Computer Name Full Path Processors Count Major Version Minor Version Dump File Size Dump File Time 061513-27861-01.dmp15/6/2013 3:02:57SYSTEM_SERVICE_EXCEPTION0x0000003b00000000`c0000005fffff800`0459e7cafffff880`0368811000000000`00000000discache.sysdiscache.sys+fab69002 x64ntoskrnl.exe+75c00 C:\Windows\Minidump\061513-27861-01.dmp2157601286,30615/6/2013 3:03:40 061513-29109-01.dmp15/6/2013 2:40:50PAGE_FAULT_IN_NONPAGED_AREA0x00000050fffffa90`0699313000000000`00000000fffff800`043fda4e00000000`00000005ntoskrnl.exentoskrnl.exe+75c00NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.1.7601.18113 (win7sp1_gdr.130318-1533)x64ntoskrnl.exe+75c00 C:\Windows\Minidump\061513-29109-01.dmp2157601286,30615/6/2013 2:41:32 061513-30061-01.dmp15/6/2013 2:25:33KMODE_EXCEPTION_NOT_HANDLED0x0000001effffffff`c0000005fffff800`042d5f4b00000000`00000000ffffffff`ffffffffntoskrnl.exentoskrnl.exe+75c00NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.1.7601.18113 (win7sp1_gdr.130318-1533)x64ntoskrnl.exe+75c00 C:\Windows\Minidump\061513-30061-01.dmp2157601286,49815/6/2013 2:26:16 061513-30310-01.dmp15/6/2013 1:25:23SYSTEM_SERVICE_EXCEPTION0x0000003b00000000`c0000005fffff880`0514825cfffff880`0874b9c000000000`00000000Ntfs.sysNtfs.sys+93c6f x64ntoskrnl.exe+75c00 C:\Windows\Minidump\061513-30310-01.dmp2157601286,11415/6/2013 1:26:08 061413-38064-01.dmp14/6/2013 9:19:33SYSTEM_THREAD_EXCEPTION_NOT_HANDLED0x1000007effffffff`c0000005fffff880`02881820fffff880`07b98a18fffff880`07b98270HTTP.sysHTTP.sys+513cb x64HTTP.sys+11820 C:\Windows\Minidump\061413-38064-01.dmp2157601274,69614/6/2013 9:20:47 061313-15069-01.dmp13/6/2013 7:29:14PAGE_FAULT_IN_NONPAGED_AREA0x00000050fffffad7`44fd814b00000000`00000000fffff800`042b87bf00000000`00000005ntoskrnl.exentoskrnl.exe+75c00NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.1.7601.18113 (win7sp1_gdr.130318-1533)x64ntoskrnl.exe+75c00 C:\Windows\Minidump\061313-15069-01.dmp2157601274,69613/6/2013 7:30:51 061313-14851-01.dmp13/6/2013 5:51:04 0x00000116fffffa80`0726b0d0fffff880`0545d5c4ffffffff`c000000100000000`00000003dxgkrnl.sysdxgkrnl.sys+5d054 x64ntoskrnl.exe+75c00 C:\Windows\Minidump\061313-14851-01.dmp21576011,681,77613/6/2013 5:52:54 051813-16286-01.dmp18/5/2013 10:22:15 0x00000116fffffa80`0743b4e0fffff880`056745c4ffffffff`c000000100000000`00000003dxgkrnl.sysdxgkrnl.sys+5d054 x64ntoskrnl.exe+75c00 C:\Windows\Minidump\051813-16286-01.dmp2157601437,66418/5/2013 10:23:28 120412-14352-01.dmp4/12/2012 12:24:48DRIVER_IRQL_NOT_LESS_OR_EQUAL0x000000d100000000`0000002800000000`0000000200000000`00000000fffff880`017386fdNETIO.SYSNETIO.SYS+106fd x64ntoskrnl.exe+7efc0 C:\Windows\Minidump\120412-14352-01.dmp2157601274,6964/12/2012 12:25:32
120412-13915-01.dmp4/12/2012 11:58:46DRIVER_IRQL_NOT_LESS_OR_EQUAL0x000000d100000000`0000002800000000`0000000200000000`00000000fffff880`017656fdNETIO.SYSNETIO.SYS+106fd x64ntoskrnl.exe+7efc0 C:\Windows\Minidump\120412-13915-01.dmp2157601274,696[TD="bgcolor: #ffffff"]4/12/2012 11:59:44 [/TD]
 


Attachments

Solution
usasma
Please understand that I come here once a day (around the same time). I get to as many posts as I can before I have to be at work.

Please provide this information so we can provide a complete analysis: Link Removed

You have 2 antivirus' installed. Please do this:
Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Link Removed If using Windows 8, enable Windows Defender and the Windows Firewall instead.
- un-install the McAfee from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of McAfee using this free tool: Link Removed (This link has changed a...
Click to expand...
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Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Crash Address Stack Address 1 Stack Address 2 Stack Address 3 Computer Name Full Path Processors Count Major Version Minor Version Dump File Size Dump File Time 061513-27861-01.dmp15/6/2013 3:02:57SYSTEM_SERVICE_EXCEPTION0x0000003b00000000`c0000005fffff800`0459e7cafffff880`0368811000000000`00000000discache.sysdiscache.sys+fab69002 x64ntoskrnl.exe+75c00 C:\Windows\Minidump\061513-27861-01.dmp2157601286,30615/6/2013 3:03:40 061513-29109-01.dmp15/6/2013 2:40:50PAGE_FAULT_IN_NONPAGED_AREA0x00000050fffffa90`0699313000000000`00000000fffff800`043fda4e00000000`00000005ntoskrnl.exentoskrnl.exe+75c00NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.1.7601.18113 (win7sp1_gdr.130318-1533)x64ntoskrnl.exe+75c00 C:\Windows\Minidump\061513-29109-01.dmp2157601286,30615/6/2013 2:41:32 061513-30061-01.dmp15/6/2013 2:25:33KMODE_EXCEPTION_NOT_HANDLED0x0000001effffffff`c0000005fffff800`042d5f4b00000000`00000000ffffffff`ffffffffntoskrnl.exentoskrnl.exe+75c00NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.1.7601.18113 (win7sp1_gdr.130318-1533)x64ntoskrnl.exe+75c00 C:\Windows\Minidump\061513-30061-01.dmp2157601286,49815/6/2013 2:26:16 061513-30310-01.dmp15/6/2013 1:25:23SYSTEM_SERVICE_EXCEPTION0x0000003b00000000`c0000005fffff880`0514825cfffff880`0874b9c000000000`00000000Ntfs.sysNtfs.sys+93c6f x64ntoskrnl.exe+75c00 C:\Windows\Minidump\061513-30310-01.dmp2157601286,11415/6/2013 1:26:08 061413-38064-01.dmp14/6/2013 9:19:33SYSTEM_THREAD_EXCEPTION_NOT_HANDLED0x1000007effffffff`c0000005fffff880`02881820fffff880`07b98a18fffff880`07b98270HTTP.sysHTTP.sys+513cb x64HTTP.sys+11820 C:\Windows\Minidump\061413-38064-01.dmp2157601274,69614/6/2013 9:20:47 061313-15069-01.dmp13/6/2013 7:29:14PAGE_FAULT_IN_NONPAGED_AREA0x00000050fffffad7`44fd814b00000000`00000000fffff800`042b87bf00000000`00000005ntoskrnl.exentoskrnl.exe+75c00NT Kernel & SystemMicrosoft® Windows® Operating SystemMicrosoft Corporation6.1.7601.18113 (win7sp1_gdr.130318-1533)x64ntoskrnl.exe+75c00 C:\Windows\Minidump\061313-15069-01.dmp2157601274,69613/6/2013 7:30:51 061313-14851-01.dmp13/6/2013 5:51:04 0x00000116fffffa80`0726b0d0fffff880`0545d5c4ffffffff`c000000100000000`00000003dxgkrnl.sysdxgkrnl.sys+5d054 x64ntoskrnl.exe+75c00 C:\Windows\Minidump\061313-14851-01.dmp21576011,681,77613/6/2013 5:52:54 051813-16286-01.dmp18/5/2013 10:22:15 0x00000116fffffa80`0743b4e0fffff880`056745c4ffffffff`c000000100000000`00000003dxgkrnl.sysdxgkrnl.sys+5d054 x64ntoskrnl.exe+75c00 C:\Windows\Minidump\051813-16286-01.dmp2157601437,66418/5/2013 10:23:28 120412-14352-01.dmp4/12/2012 12:24:48DRIVER_IRQL_NOT_LESS_OR_EQUAL0x000000d100000000`0000002800000000`0000000200000000`00000000fffff880`017386fdNETIO.SYSNETIO.SYS+106fd x64ntoskrnl.exe+7efc0 C:\Windows\Minidump\120412-14352-01.dmp2157601274,6964/12/2012 12:25:32
120412-13915-01.dmp4/12/2012 11:58:46DRIVER_IRQL_NOT_LESS_OR_EQUAL0x000000d100000000`0000002800000000`0000000200000000`00000000fffff880`017656fdNETIO.SYSNETIO.SYS+106fd x64ntoskrnl.exe+7efc0 C:\Windows\Minidump\120412-13915-01.dmp2157601274,696[TD="bgcolor: #ffffff"]4/12/2012 11:59:44 [/TD]
 


Upvote 0 Downvote
Please understand that I come here once a day (around the same time). I get to as many posts as I can before I have to be at work.

Please provide this information so we can provide a complete analysis: Link Removed

You have 2 antivirus' installed. Please do this:
Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Link Removed If using Windows 8, enable Windows Defender and the Windows Firewall instead.
- un-install the McAfee from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of McAfee using this free tool: Link Removed (This link has changed a lot. If it doesn't work, search for McAfee Consumer Products Removal Tool)
- IMMEDIATELY install and update the free anti-virus (if using Win8, enable Windows Defender), then check to ensure that the Windows Firewall is turned on.
- perform a full system scan to ensure that no malware has snuck onto your system while the anti-virus was malfunctioning.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
Click to expand...
Then un-install the other anti-virus and download/install a fresh copy.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

hamachi.sys Thu Feb 19 05:36:41 2009 (499D3639)
LogMeIn Hamachi Virtual network interface driver
Link Removed

Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Link Removed

netr7364.sys Thu Mar 12 23:13:08 2009 (49B9CF44)
Ralink RT2501/RT2573/T2601/RT2671 Wireless Adapter (you may have a different manufacturer)
Link Removed

atikmdag.sys Fri Apr 24 06:51:57 2009 (49F199CD)
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
Link Removed

intelide.sys Mon Jul 13 19:19:48 2009 (4A5BC114)
Intel IDE storage driver
Link Removed

If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Link Removed. Let us know the results and we can move on from there.



Analysis:
The following is for informational purposes only.
Code: 
[FONT=lucida console]**************************Fri Jun 14 23:02:57.614 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061513-27861-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:21:51.128[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!NtCreateSection+18d )[/B]
BugCheck [B]3B, {c0000005, fffff8000459e7ca, fffff88003688110, 0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000459e7ca, Address of the instruction which caused the bugcheck
Arg3: fffff88003688110, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  steamerrorrepo
FAILURE_BUCKET_ID: [B]X64_0x3B_nt!NtCreateSection+18d[/B]
  BIOS Version                  DDKT14AUS
  BIOS Release Date             07/12/2010
  Manufacturer                  LENOVO
  Product Name                  Lenovo H310
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 14 05:19:33.300 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061413-38064-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:42:26.939[/B]
*** ERROR: Module load completed but symbols could not be loaded for HTTP.sys
*** ERROR: Module load completed but symbols could not be loaded for srv.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]memory_corruption[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88002881820, fffff88007b98a18, fffff88007b98270}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88002881820, The address that the exception occurred at
Arg3: fffff88007b98a18, Exception Record Address
Arg4: fffff88007b98270, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
FAILURE_BUCKET_ID: [B]X64_MEMORY_CORRUPTION_LARGE_4096[/B]
  BIOS Version                  DDKT14AUS
  BIOS Release Date             07/12/2010
  Manufacturer                  LENOVO
  Product Name                  Lenovo H310
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 13 03:29:14.561 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061313-15069-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:30:21.200[/B]
Probably caused by :[B]memory_corruption ( nt!MiAgeWorkingSet+425 )[/B]
BugCheck [B]50, {fffffad744fd814b, 0, fffff800042b87bf, 5}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: fffffad744fd814b, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800042b87bf, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000005, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]X64_0x50_nt!MiAgeWorkingSet+425[/B]
  BIOS Version                  DDKT14AUS
  BIOS Release Date             07/12/2010
  Manufacturer                  LENOVO
  Product Name                  Lenovo H310
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[FONT=lucida console]**************************Fri Jun 14 23:02:57.614 2013 (UTC - 4:00)**************************
[COLOR=RED][B]hamachi.sys                 Thu Feb 19 05:36:41 2009 (499D3639)[/B][/COLOR]
[COLOR=RED][B]Rt64win7.sys                Thu Feb 26 04:04:13 2009 (49A65B0D)[/B][/COLOR]
[COLOR=RED][B]netr7364.sys                Thu Mar 12 23:13:08 2009 (49B9CF44)[/B][/COLOR]
[COLOR=RED][B]atikmdag.sys                Fri Apr 24 06:51:57 2009 (49F199CD)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
[COLOR=RED][B]intelide.sys                Mon Jul 13 19:19:48 2009 (4A5BC114)[/B][/COLOR]
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
mfehidk.sys                 Wed Jan 12 16:34:12 2011 (4D2E1E54)
mfewfpk.sys                 Wed Jan 12 16:34:28 2011 (4D2E1E64)
mfeapfk.sys                 Wed Jan 12 16:35:05 2011 (4D2E1E89)
mfeavfk.sys                 Wed Jan 12 16:35:31 2011 (4D2E1EA3)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
avgfwd6a.sys                Tue Sep  4 04:31:15 2012 (5045BC53)
avgrkx64.sys                Thu Sep 13 20:41:40 2012 (50527D44)
avgloga.sys                 Thu Sep 20 21:23:51 2012 (505BC1A7)
avgtdia.sys                 Thu Sep 20 21:25:33 2012 (505BC20D)
avgldx64.sys                Mon Oct  1 21:05:50 2012 (506A3DEE)
avgidsha.sys                Sun Oct 14 21:22:54 2012 (507B656E)
avgidsdrivera.sys           Mon Oct 22 06:47:11 2012 (5085242F)
avgmfx64.sys                Thu Nov 15 17:03:50 2012 (50A566C6)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 14 05:19:33.300 2013 (UTC - 4:00)**************************
atikmdag.sys                Thu Feb 11 00:47:46 2010 (4B739A02)
[/FONT]
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