Blue Screen Crash

#1
I just got Windows 10 and quite often while I'm using the internet, my pc crashes and needs to restart. I don't mind the restart but the issue is that whenever it does this, it deletes anything that isn't saved. I've had to do the same work 3 times and I'm still not done because it crashes every 15 minutes. Is there a solution to these crashes?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
#2
Hi,
it could be a number of things but first thought is perhaps the network driver needs updating? If you read the thread found here:
How to ask for help with a BSOD problem

It will tell you how to collect the data we need in order to read the dump file. Dump files are created at the time of the blue screen although the machine has to be set up first in order to create them. The above thread will show you how.
 


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