Hi,
the dump file was the same bugcheck as before and it's possible that the issue may lay with the actual driver. A number of users are reporting the same issue although AMD have yet to comment.
Something you could try with the driver is removing it again using the DDU in safe mode (you only need to use the top option 'clean and restart').
When you re-install the driver again just install the driver only.
Do not install the CCC or Catalyst control centre by unchecking the box located under advanced or custom installs.
If the bsod continues then we can run other tests.
It's possible that something else might be causing the bsod but is being masked by the GPU crash. In an effort to rule this out try running some basic tests.
hi i tried but there is no such command in my start menu. i only found one which is "sfc".
If read the instructions it say's
right click the Start menu icon and from the list choose 'admin command prompt'.
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'.
Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth (you can also copy and paste this)
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
Chkdsk Please run a chkdsk. This will test your HDD and if possible repair any broken sectors.
How to Fix Hard Drive Problems with Chkdsk in Windows 7, 8, and 10 RAM Check the RAM using the on board diagnostic:
Run Diagnostics to Check Your System for Memory Problems Driver Verifier.
This checks each driver in turn and test for bsod. It can also cause a bsod start up loop so you need to first create a Recovery disk/USB:
https://support.microsoft.com/en-us...3a5-a286-9e98f886d490/create-a-recovery-drive If the verifier causes a bsod loop then use the recovery disk/USB to boot from, enter the recovery console and safe mode to turn the verifier off.
Driver Verifier - Windows 10, 8.1, 8, 7 & Vista (BSOD-related) - Tech Support Forum Hopefully if the verifer does bsod it will have the culprit on the dump file.
Good luck with the testing and any problems post back.