Blue Screen of Death

#1
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: FFFFF6FC40008FB0
BCP2: FFFFFFFFC0000185
BCP3: 00000000D0418860
BCP4: FFFFF880011F6478
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\100814-29172-01.dmp
C:\Users\Sony\AppData\Local\Temp\WER-85721831-0.sysdata.xml
 


#2
i don't what to do this happened a couple time already. HOW DO I STOP IT?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#3
Hi Kyle,
I've moved your posts to your own thread. Please read the thread found here and post the results:
http://windowsforum.com/threads/how-to-ask-for-help-with-a-bsod-problem.38837/

To ensure your creating dump files when blue screening check your settings are like this:
Go to Start and type in sysdm.cpl and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that Automatically restart is unchecked
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be
found later.
Click and apply to exit the dialogs, then reboot for the changes to take effect.
 


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