Blue Screen of Death

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Kyle Yeung, Oct 9, 2014.

  1. Kyle Yeung

    Kyle Yeung Member

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    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7a
    BCP1: FFFFF6FC40008FB0
    BCP2: FFFFFFFFC0000185
    BCP3: 00000000D0418860
    BCP4: FFFFF880011F6478
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\100814-29172-01.dmp
    C:\Users\Sony\AppData\Local\Temp\WER-85721831-0.sysdata.xml
     
  2. Kyle Yeung

    Kyle Yeung Member

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    i don't what to do this happened a couple time already. HOW DO I STOP IT?
     
  3. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi Kyle,
    I've moved your posts to your own thread. Please read the thread found here and post the results:
    http://windowsforum.com/threads/how-to-ask-for-help-with-a-bsod-problem.38837/

    To ensure your creating dump files when blue screening check your settings are like this:
    Go to Start and type in sysdm.cpl and press Enter
    Click on the Advanced tab
    Click on the Startup and Recovery Settings button
    Ensure that Automatically restart is unchecked
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be
    found later.
    Click and apply to exit the dialogs, then reboot for the changes to take effect.
     

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