Windows 7 Blue Screen when Hibernate, Sleep, Restart or Shutdown

Xiong_Weilun · Jun 23, 2009

Hello, I've found that when whenever I let my computer go to sleep, hibernate or restart it or shut it down then a blue screen will appear and restart the system. When the system comes to it will tell me the event name was Blue Screen and that the computer is recovering from a unexpected shutdown. I've filled out the form for information on my computer and I hope it will show here. I'm currently running my computer on the High Performance plan and not letting it go to any other mode, I would really like to solve this problem. Thanks for any help.

By the way, my system is a dual boot with Windows XP. XP is on my main drive and 7 is on my second drive.

Tobeuo · Dec 21, 2009

PROBLEM SOLVED!!!

I used the MS debugger and found the problem to be with a driver file (go figure) called libusb0.sys. This file takes control of the USB controller and acts as a filter for generic USB communication with any USB device. I installed this replacement driver when I installed a program called LibUsb-Win32 to get a PS3 SixAxis controller working on my computer. The program is also used for a few cameras and printers I think. If you uninstall this program it will revert to the old drivers and you will no longer have the issue. If you don't know what device or program installed this file I can't help you, if you are experiencing a similar but not exact problem, I can't help you. The "Blue Screen when Hibernate, Sleep...

mcenal · Jun 23, 2009

Same problem.

I have the same problem. I'm running 7229 x64. Every time I hibernate it and restore it crashes on the restore. Someone mentioned driver issues usually is the problem with that. Do you have any complaining drivers in your system right now?

Last Fantasy · Jun 23, 2009

i geuss the solution is not to change on planes of the battary

ashjamieson · Jun 29, 2009

Blue Screen on shutdown then auto restarts

I have a very similar issue. W7 runs perfectly until I shut it and then memory dumps and restarts.
The motherboard is an ASUS P4800 with bios set to default. (Also having the same issue on a system with a Biostar MB)
This began to occur after downloading a set of updates.
Now when I start the system I have to disable/enable the LAN port before being able to access the network. Once done the system runs fine all day until shutdown.
Any clues out there?

sixtiesrule · Jul 2, 2009

Hi
I had similar problems when hibernating or sleeping (not on an ordinary shutdown, though)

Sometimes when resuming from hibernate, it would go into an endless loop of rebooting & shutting down straight away.

I tried many things, and each one improved the situation slightly.

1. I upgraded all my chipset, graphics & soundcard drivers from their manufacturer's sites ...minor improvement.
2. Flashed the BIOS to the latest version (extremely nerve-racking)...about 30% improvement.
3. Installed a later build (7232)....a huge improvement.
4. Discovered an "autorun.inf" file on the root of my external hard drive...deleted it....now only BSOD every couple of days.
5. Uninstalled Nero 7...no more BSOD's.

Point is....I don't know if any of these situations apply to you, or which one (or combination of which ones) finally solved the problem for me.
Just thought some of what worked for me might help others.
Cheers

Oh....nearly forgot...I disabled hybrid sleep as well.

RocketJump · Oct 29, 2009

same problem on a brand new laptop, win7 full release

I'm getting the same problem; a very annoying Blue Screen crash after unlocking the desktop from being away. Happens somewhat frequently i.e. way too often for a full-release OS. System is an hp dv4-2040us laptop. Totally stock setup with the latest video drivers, with Windows 7 home premium with the latest updates as of this writing. The first crash happened less than 24 hours of ownership. I thought this kind of headache was supposed to be solved during all the betas and RCs (and Vista).

hammydown · Oct 29, 2009

This problem has been reported hundreds of times from what i have heard. I can say Microsoft is in the midst of getting it fixed and they will issue an update when they do get it fixed.

Tobeuo · Dec 21, 2009

PROBLEM SOLVED!!!

I used the MS debugger and found the problem to be with a driver file (go figure) called libusb0.sys. This file takes control of the USB controller and acts as a filter for generic USB communication with any USB device. I installed this replacement driver when I installed a program called LibUsb-Win32 to get a PS3 SixAxis controller working on my computer. The program is also used for a few cameras and printers I think. If you uninstall this program it will revert to the old drivers and you will no longer have the issue. If you don't know what device or program installed this file I can't help you, if you are experiencing a similar but not exact problem, I can't help you. The "Blue Screen when Hibernate, Sleep, Restart, or Shutdown" is being caused by windows attempting to power off the devices located on the USB Hub, on my laptop this includes most components, not just things you'd associate with USB (Sound/Wireless/Wired were all on the Hub).

I am using Windows 7, x86, on a laptop.

anadin · Jan 25, 2010

Could you please be more specific: how exactly did you use MS Debugger?
Thanks,
Anadin

Tobeuo said:
PROBLEM SOLVED!!!

I used the MS debugger and found the problem to be with a driver file (go figure) called libusb0.sys. This file takes control of the USB controller and acts as a filter for generic USB communication with any USB device. I installed this replacement driver when I installed a program called LibUsb-Win32 to get a PS3 SixAxis controller working on my computer. The program is also used for a few cameras and printers I think. If you uninstall this program it will revert to the old drivers and you will no longer have the issue. If you don't know what device or program installed this file I can't help you, if you are experiencing a similar but not exact problem, I can't help you. The "Blue Screen when Hibernate, Sleep, Restart, or Shutdown" is being caused by windows attempting to power off the devices located on the USB Hub, on my laptop this includes most components, not just things you'd associate with USB (Sound/Wireless/Wired were all on the Hub).

I am using Windows 7, x86, on a laptop.

puckey · Jan 27, 2010

Usb hub success!

@Tobeuo -- You are a GOD!!! This has been driving me nuts ever since I hooked up my HP dock to my laptop running Vista SP2. I KNEW it had to be one thing. Tried MS Debugging, symbols didn't work despite installing full correct version, proper path. MS code SUCKS. It's impossible to weed through it unless everything works.

Uninstalled LibUsb-Win32, everything back to perfect order. Thanks a million! I was going nuts. It's so frustrating when you know it's just ONE SIMPLE THING, and nobody knows, and everybody says for certain it's this or that, and it's not. And of course MS is of no help.

I even had to look on a third party site, just to decypher how to begin using MS Debugging Tools!! For the millionth time, MS is of no help to us mortals.

All this from an IT guy 15 years in the field. Dang.

ickymay · Jan 27, 2010

zip and upload your mindump files guys and someone can take a look and show you the output from windows debugger , or alternatively see if bluescreenview shows you enough information to solve your problem ?

BackToStoneAge · Mar 11, 2010

Dear experts!
I've just installed Windows 7 (after formatting - not upgrading), my old O.S used to be Windows XP.
After several crushes I've decided to Google for the solution and reached this thread..

My problem is the infamous BSOD after resuming windows from hibernation (not on a laptop)
I'll attach a copy of the relevant event log below..my guess is that I need to update my BIOS
(my MB is a Gigabyte GA-EP45-DS3)

what do you think?

Thanks for any future advice!

Log Name: System
Source: Microsoft-Windows-HAL
Date: 11/03/2010 20:36:21
Event ID: 12
Task Category: None
Level: Error
Keywords: (1)
User: N/A
Computer: YairSagiv-YS-PC
Description:
The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-HAL" Guid="{63D1E632-95CC-4443-9312-AF927761D52A}" />
<EventID>12</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000001</Keywords>
<TimeCreated SystemTime="2010-03-11T18:36:21.555000800Z" />
<EventRecordID>2664</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="3728" />
<Channel>System</Channel>
<Computer>YairSagiv-YS-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="Count">1</Data>
<Data Name="FirstPage">13</Data>
<Data Name="LastPage">13</Data>
</EventData>
</Event>

Julianlzbi87 · Feb 16, 2011

I had this problem and it was fixed after analysis of minidumps
which indicated that I needed to update my graphics card driver.

ps. I'm using a Radeon x1300 device and the update driver option
in the hardware device list entry found the correct version.

cybercore · Feb 17, 2011

What ickymay says is exactly what you want:

ickymay said:
zip and upload your mindump files guys and someone can take a look and show you the output from windows debugger , or alternatively see if bluescreenview shows you enough information to solve your problem ?

1. Navigate to C:\Windows\Minidump to zip and attach the .dmp files.

2. CPU-Z MEMORY and SPD + RamMon as .txt or .html:

Link Removed

the infamous BSOD after resuming windows from hibernation

Let's just read your crash dumps first.

underbird · Feb 26, 2011

Hello Guys!
I'm new into this issue. I have similar problem, using win7 x64 OS and everytime I put to sleep, during wake-up shows me the BSOD.
Like ickymay asked, I attach the dump file, maybe you could help me finding the problem!
Thanks in advance! God bless you!Link Removed

cybercore · Feb 26, 2011

underbird said:
Hello Guys!
I'm new into this issue. I have similar problem, using win7 x64 OS and everytime I put to sleep, during wake-up shows me the BSOD.
Like ickymay asked, I attach the dump file, maybe you could help me finding the problem!
Thanks in advance! God bless you!View attachment 11816

God bless you too and welcome to windows7forums.

Code:

[B]
021611-25537-01.dmp
BugCheck 1A, {403, fffff6800004f7b8, eb30000015557835, 0}
MEMORY_MANAGEMENT (1a)
PROCESS_NAME:  dwm.exe
Stack: nt (2) dxgmms (10) nt (5)
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::UnmapViewOfAllocation+78 )
[/B]

I have similar problem, using win7 x64 OS and everytime I put to sleep, during wake-up shows me the BSOD.

If this is the only occurrence of blue screens, then make sure you have enough free space on your system disk and that you have all system updates and latest drivers.

1. Update:

NVIDIA Videocard driver
nvlddmkm.sys Mon Jun 07 18:16:55 2010
Link Removed
Drivers - Download NVIDIA Drivers

Realtek LAN driver
Rt64win7.sys Thu Feb 26 04:04:13 2009
Link Removed

PowerISO
SCDEmu.SYS Mon Jul 27 13:53:10 2009

Acronis
tdrpm258.sys Tue Oct 20 03:39:53 2009

Microsoft LifeCam VX3000
VX3000.sys Tue Oct 06 21:49:00 2009

Adobe

2. Uninstall AVG and replace it with MSE:

Link Removed

Link Removed due to 404 Error

3. If crashes persist, give us this information:

a) your latest crash dump
b) Link Removed
-----> CPU-Z MEMORY tab snip + RamMon report as .txt or .html .

Crash Dumps:

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\DMP\021611-25537-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c56000 PsLoadedModuleList = 0xfffff800`02e93e50
Debug session time: Wed Feb 16 08:20:57.788 2011 (UTC - 5:00)
System Uptime: 0 days 2:05:35.833
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {403, fffff6800004f7b8, eb30000015557835, 0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::UnmapViewOfAllocation+78 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000000403, The subtype of the bugcheck.
Arg2: fffff6800004f7b8
Arg3: eb30000015557835
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_403

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002c7d228 to fffff80002cc7f00

STACK_TEXT:  
fffff880`058060d8 fffff800`02c7d228 : 00000000`0000001a 00000000`00000403 fffff680`0004f7b8 eb300000`15557835 : nt!KeBugCheckEx
fffff880`058060e0 fffff800`02cf8b51 : 00000000`00000000 fffff680`0004fff8 fffffa80`069d5060 f5100000`15ef0835 : nt! ?? ::FNODOBFM::`string'+0x31f72
fffff880`05806290 fffff800`02cfb5d9 : 00000000`00000000 00000000`0a45ffff 00000000`00000000 00000000`00000000 : nt!MiDeleteVirtualAddresses+0x408
fffff880`05806450 fffff800`02fdde50 : fffffa80`06ec82b0 0007ffff`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0xd9
fffff880`05806570 fffff880`10da8548 : 00000000`00000000 fffffa80`069d5060 00000980`00000001 ff300000`181b0835 : nt!MiUnmapViewOfSection+0x1b0
fffff880`05806630 fffff880`10d9c9fa : fffff8a0`102cb010 fffff8a0`102cb010 fffff8a0`05bcb3b0 00000000`00000006 : dxgmms1!VIDMM_PROCESS_HEAP::UnmapViewOfAllocation+0x78
fffff880`05806660 fffff880`10da5d3b : fffffa80`07ab1000 00000000`00000000 00000000`00000002 00000000`00000002 : dxgmms1!VidMmUnmapViewOfAllocation+0x56
fffff880`05806690 fffff880`10da0026 : fffffa80`05ad62f0 fffff8a0`102cb010 00000000`00000020 00000000`00700000 : dxgmms1!VIDMM_SEGMENT::SafeProbeAndLockPages+0x53f
fffff880`05806720 fffff880`10da10ea : fffffa80`05ad62f0 fffff8a0`102cb010 00000000`00000000 00000000`00700000 : dxgmms1!VIDMM_APERTURE_SEGMENT::LockAllocationRange+0x23e
fffff880`058067d0 fffff880`10d93af3 : fffffa80`05abd940 fffff8a0`102cb010 fffffa80`05ae6000 fffff880`10d93600 : dxgmms1!VIDMM_MEMORY_SEGMENT::CommitResource+0x176
fffff880`058068b0 fffff880`10d90763 : 00000000`00000000 fffffa80`06a8f000 00000000`00000000 fffffa80`06aa74b0 : dxgmms1!VIDMM_GLOBAL::PageInAllocations+0xbb
fffff880`05806910 fffff880`10daa65d : 00000000`00000000 fffff8a0`02841f90 fffffa80`00000000 fffffa80`06a97160 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xccf
fffff880`05806ae0 fffff880`10daa398 : fffff880`03167f40 fffff880`10da9d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
fffff880`05806cd0 fffff880`10da9e96 : 00000000`00000000 fffffa80`05c3f010 00000000`00000080 fffffa80`05a64010 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`05806d00 fffff800`02f6b166 : 00000000`02ff7de8 fffffa80`05ad6620 fffffa80`039eb3d0 fffffa80`05ad6620 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`05806d40 fffff800`02ca6486 : fffff880`03163180 fffffa80`05ad6620 fffff880`0316dfc0 fffff880`0122a534 : nt!PspSystemThreadStartup+0x5a
fffff880`05806d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VIDMM_PROCESS_HEAP::UnmapViewOfAllocation+78
fffff880`10da8548 8327fd          and     dword ptr [rdi],0FFFFFFFDh

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  dxgmms1!VIDMM_PROCESS_HEAP::UnmapViewOfAllocation+78

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

FAILURE_BUCKET_ID:  X64_0x1a_403_dxgmms1!VIDMM_PROCESS_HEAP::UnmapViewOfAllocation+78

BUCKET_ID:  X64_0x1a_403_dxgmms1!VIDMM_PROCESS_HEAP::UnmapViewOfAllocation+78

Followup: MachineOwner
---------

Drivers:

Code:

start             end                 module name
fffff880`00f33000 fffff880`00f8a000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`0709c000 fffff880`070b4000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`0768d000 fffff880`076cd000   afcdp    afcdp.sys    Fri Nov 06 10:51:55 2009 (4AF4461B)
fffff880`02f62000 fffff880`02fec000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`041b3000 fffff880`041c9000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00c2a000 fffff880`00c35000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`08313000 fffff880`0831e000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00ff2000 fffff880`00ffb000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff960`00980000 fffff960`009e1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`011cd000 fffff880`011de000   avgfwd6a avgfwd6a.sys Sun Jul 11 21:38:24 2010 (4C3A7210)
fffff880`0763f000 fffff880`07673000   AVGIDSDriver AVGIDSDriver.Sys Tue Aug 03 18:24:45 2010 (4C58972D)
fffff880`0188a000 fffff880`01894000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:38 2010 (4C8EA9CE)
fffff880`076cd000 fffff880`076d9000   AVGIDSFilter AVGIDSFilter.Sys Tue Aug 03 18:23:21 2010 (4C5896D9)
fffff880`03e00000 fffff880`03e50000   avgldx64 avgldx64.sys Tue Dec 07 21:01:55 2010 (4CFEE713)
fffff880`01200000 fffff880`0120f000   avgmfx64 avgmfx64.sys Mon Sep 06 20:49:14 2010 (4C858C0A)
fffff880`01880000 fffff880`0188a000   avgrkx64 avgrkx64.sys Mon Sep 06 20:49:37 2010 (4C858C21)
fffff880`02ebc000 fffff880`02f1d000   avgtdia  avgtdia.sys  Fri Nov 12 06:08:42 2010 (4CDD203A)
fffff880`0120f000 fffff880`01216000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03fdb000 fffff880`03fec000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`071c0000 fffff880`071de000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00770000 fffff960`00797000   cdd      cdd.dll      unavailable (00000000)
fffff880`01132000 fffff880`0115c000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d0b000 fffff880`00dcb000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01850000 fffff880`01880000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cad000 fffff880`00d0b000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010bf000 fffff880`01132000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`041a3000 fffff880`041b3000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`10000000 fffff880`1000e000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03f3a000 fffff880`03fbd000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`03fbd000 fffff880`03fdb000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03f2b000 fffff880`03f3a000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0183a000 fffff880`01850000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`08303000 fffff880`08313000   DKRtWrt  DKRtWrt.sys  Wed Mar 10 13:26:21 2010 (4B97E44D)
fffff880`047a9000 fffff880`047cb000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`04643000 fffff880`0464c000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`03e8c000 fffff880`03e98000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`03e98000 fffff880`03eab000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`040b0000 fffff880`040bc000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`10c7e000 fffff880`10d72000   dxgkrnl  dxgkrnl.sys  Mon Jul 13 19:38:56 2009 (4A5BC590)
fffff880`10d72000 fffff880`10db8000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`0104d000 fffff880`01061000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01001000 fffff880`0104d000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013ea000 fffff880`013f4000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01800000 fffff880`0183a000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`01400000 fffff880`0144a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02c0d000 fffff800`02c56000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04124000 fffff880`04148000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04710000 fffff880`0476c000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`047df000 fffff880`047f8000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`04600000 fffff880`04608080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`047d1000 fffff880`047df000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`070f8000 fffff880`071c0000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01a82000 fffff880`01a8b000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`03e76000 fffff880`03e8c000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`04090000 fffff880`0409f000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`04635000 fffff880`04643000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bba000 fffff800`00bc4000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0464c000 fffff880`0468f000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`013bf000 fffff880`013d9000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`015d0000 fffff880`015fb000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`047cb000 fffff880`047d0200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`03eab000 fffff880`03ec0000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0144a000 fffff880`0146d000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c55000 fffff880`00c99000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`10df1000 fffff880`10dff000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0409f000 fffff880`040ae000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`04628000 fffff880`04635000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00ddb000 fffff880`00df5000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`071de000 fffff880`071f6000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`07000000 fffff880`0702c000   mrxsmb   mrxsmb.sys   Mon Jul 13 19:23:59 2009 (4A5BC20F)
fffff880`0702c000 fffff880`07079000   mrxsmb10 mrxsmb10.sys Mon Jul 13 19:24:08 2009 (4A5BC218)
fffff880`07079000 fffff880`0709c000   mrxsmb20 mrxsmb20.sys Mon Jul 13 19:24:05 2009 (4A5BC215)
fffff880`011b1000 fffff880`011bc000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f93000 fffff880`00f9d000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01061000 fffff880`010bf000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03f20000 fffff880`03f2b000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`019db000 fffff880`019ed000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`0147e000 fffff880`01570000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`041ed000 fffff880`041f9000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`04000000 fffff880`0402f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`046fb000 fffff880`04710000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02e26000 fffff880`02e35000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02f1d000 fffff880`02f62000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01570000 fffff880`015d0000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`011bc000 fffff880`011cd000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03f14000 fffff880`03f20000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c56000 fffff800`03233000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff880`0121c000 fffff880`013bf000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01472000 fffff880`0147b000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`10c7c000 fffff880`10c7d180   nvBridge nvBridge.kmd Mon Jun 07 18:07:11 2010 (4C0D6D8F)
fffff880`1000e000 fffff880`10c7bc80   nvlddmkm nvlddmkm.sys Mon Jun 07 18:16:55 2010 (4C0D6FD7)
fffff880`02e00000 fffff880`02e26000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`04186000 fffff880`041a3000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00fdd000 fffff880`00ff2000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f9d000 fffff880`00fd0000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e71000 fffff880`00e78000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00dcb000 fffff880`00ddb000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013d9000 fffff880`013ea000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`076d9000 fffff880`0777f000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0476c000 fffff880`047a9000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c99000 fffff880`00cad000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`041c9000 fffff880`041ed000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0402f000 fffff880`0404a000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0404a000 fffff880`0406b000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0406b000 fffff880`04085000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03ec3000 fffff880`03f14000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`04085000 fffff880`04090000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`013f4000 fffff880`013fd000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0119f000 fffff880`011a8000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`011a8000 fffff880`011b1000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01a48000 fffff880`01a82000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`070e0000 fffff880`070f8000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04148000 fffff880`0417a000   Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
fffff880`02e81000 fffff880`02e9b000   SCDEmu   SCDEmu.SYS   Mon Jul 27 13:53:10 2009 (4A6DE986)
fffff880`0777f000 fffff880`0778a000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0417a000 fffff880`04186000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02e35000 fffff880`02e52000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01a08000 fffff880`01a48000   snapman  snapman.sys  Mon Oct 19 06:29:56 2009 (4ADC3FA4)
fffff880`01a00000 fffff880`01a08000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`0778a000 fffff880`077fb000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
fffff880`0826b000 fffff880`08303000   srv      srv.sys      Mon Jul 13 19:25:11 2009 (4A5BC257)
fffff880`08202000 fffff880`0826b000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`07600000 fffff880`0762d000   srvnet   srvnet.sys   Mon Jul 13 19:24:58 2009 (4A5BC24A)
fffff880`10dc5000 fffff880`10dd5d00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`040ae000 fffff880`040af480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`0762d000 fffff880`0763f000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`00c35000 fffff880`00c42000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01a91000 fffff880`01bfd000   tdrpm258 tdrpm258.sys Tue Oct 20 03:39:53 2009 (4ADD6949)
fffff880`011de000 fffff880`011fc000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02e6d000 fffff880`02e81000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`01896000 fffff880`0197f000   timntr   timntr.sys   Tue Sep 29 09:36:57 2009 (4AC20D79)
fffff960`005a0000 fffff960`005aa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`03e50000 fffff880`03e76000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`0468f000 fffff880`046a1000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`10dd6000 fffff880`10df0c00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0460b000 fffff880`04628000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`04609000 fffff880`0460af00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04113000 fffff880`04124000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`046a1000 fffff880`046fb000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`040bd000 fffff880`04113000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`10db8000 fffff880`10dc5000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00fd0000 fffff880`00fdd000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`0115c000 fffff880`0116a000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`0116a000 fffff880`0118f000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`0197f000 fffff880`0198f000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e15000 fffff880`00e71000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`0198f000 fffff880`019db000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`05a05000 fffff880`05bff000   VX3000   VX3000.sys   Tue Oct 06 21:49:00 2009 (4ACBF38C)
fffff880`02e52000 fffff880`02e6d000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`0118f000 fffff880`0119f000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e80000 fffff880`00f24000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f24000 fffff880`00f33000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02fec000 fffff880`02ff5000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00030000 fffff960`0033f000   win32k   win32k.sys   unavailable (00000000)
fffff880`00f8a000 fffff880`00f93000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`02e9b000 fffff880`02ebc000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`0831e000 fffff880`0832a000   hiber_atapor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0832a000 fffff880`08333000   hiber_atapi.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`08333000 fffff880`08346000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`019ed000 fffff880`019fb000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0144a000 fffff880`01456000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`01456000 fffff880`0145f000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`0145f000 fffff880`01472000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

smeer · May 1, 2011

plz help me i just started having this problem today.everytime i shutdown or restart BSOD. ive attached the minidumps and also a text file with my pc's basic specs. i installed win 7 about 3 days ago n everything was fine untill today. i suspect the libsub thing. not sure though n i dont know wat to do even if it is.

ickymay · May 1, 2011

smeer said:
plz help me i just started having this problem today.everytime i shutdown or restart BSOD. ive attached the minidumps and also a text file with my pc's basic specs. i installed win 7 about 3 days ago n everything was fine untill today. i suspect the libsub thing. not sure though n i dont know wat to do even if it is.

unninstall Mcafeee and replace with a free AV like Link Removed due to 404 Error or Antivir free and let us know how it goes ?

smeer · May 1, 2011

ickymay said:
unninstall Mcafeee and replace with a free AV like Link Removed due to 404 Error or Antivir free and let us know how it goes ?

I uninstalled mcafe n replaced it with Avira Antivir ...updated it. but still no luck still BSOD at shutdown. here's the dump that i got. any ideas?

smeer · May 1, 2011

sorry for the double post. but i found something of interest. in device manager theres a 'PCI simple communications controller' that has no proper drivers installed. then using unknown device identifier it shows as
@system32\drivers\pci.sys #1920;PCI simple communications controller
'chip:Intel G35/G33/G31/P31/p35 chipset HECI Controller' ..

but i downloaded the proper latest version from intel's site. and is this causing the BSOD?
thanks in advance

Windows 7 Blue Screen when Hibernate, Sleep, Restart or Shutdown

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