Blue screen when starting borderlands

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by milo149, Jul 20, 2013.

  1. milo149

    milo149 New Member

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    hello, sorry if this is already somewhere on here couldn't find it.

    so what happened was i was playing Tomb raider and my computer froze, sound was buzzing and so i restarted it. after that it ether froze on start up or even when watch YouTube. i decided to do a complete re install of windows losing all my stuff (i know i could have kept some but didn't wanna leave anything). after that it seemed to work fine i re installed all the drivers, it let me start up borderlands and watch YouTube.
    after that i installed my sound cards drivers, started up tomb raider and it played fine, when i tried to quit it crashed but just the game not the whole computer.
    then when i tried to play borderlands again it crashed, since then every time i load borderlands, it Blue screens on start up.

    my computer is:
    Windows 7 64bit
    Nvidia Geforce GTX 560Ti
    Intel core i5-2500K CPU 3.30GHz
    Asus xonar DG Audio Device
    Asus P8P67 pro (rev 3.0)

    i hope thats enough info
     

    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    The reports are incomplete. Please rerun the data collection app and let it run for at least 15 minutes (or until the app itself says that it's done). Then zip it up and upload it with your next post.

    The lone memory dump blames the Asus sound card driver:
    Please:
    - download a fresh copy of this driver from the Asus website
    - un-install the current driver from the system
    - install the freshly downloaded driver
    - monitor for further BSOD's

    You will need to visit Windows Update and get all available updates

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    [FONT=lucida console]**************************Sat Jul 20 18:07:02.871 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\072013-19032-01.dmp]
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
    System Uptime:[B]0 days 1:10:34.839[/B]
    *** WARNING: Unable to verify timestamp for cmudaxp.sys
    *** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
    Probably caused by :[B]cmudaxp.sys ( cmudaxp+273d5 )[/B]
    BugCheck [B]D1, {fffff880250daff8, 2, 0, fffff8800406a3d5}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL]
    Arguments: 
    Arg1: fffff880250daff8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff8800406a3d5, address which referenced memory
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  audiodg.exe
    FAILURE_BUCKET_ID: [B]X64_0xD1_cmudaxp+273d5[/B]
    CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: [B]3310[/B]
      BIOS Version                  3602
      BIOS Release Date             11/01/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Sat Jul 20 18:07:02.871 2013 (UTC - 4:00)**************************
    [COLOR=RED][B]amdxata.sys                 Tue May 19 13:56:59 2009 (4A12F2EB)[/B][/COLOR]
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    cmudaxp.sys                 Thu Mar 10 02:44:15 2011 (4D78814F)
    e1c62x64.sys                Fri Aug 10 18:44:15 2012 (50258EBF)
    MpFilter.sys                Wed Oct 31 18:43:06 2012 (5091A97A)
    nvlddmkm.sys                Thu Mar 14 21:37:00 2013 (51427B3C)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
    http://www.carrona.org/drivers/driver.php?id=e1c62x64.sys
    http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
     
  3. milo149

    milo149 New Member

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    i uninstalled and removed my sound card and it seems to have fixed it :) been playing all day and have not had a problem :)
    Thank you very much, usasma for your help
     
  4. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Glad to hear it.
    Thanks for letting us know!
     

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