Forrest Matteo

New Member
Joined
Nov 2, 2014
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1
I've been having trouble with bluescreening recently. I can't isolate it to any cause, and have very little knowledge of how to fix computers without just resetting them. I have uploaded 4 .dmp files associated with the bluescreens. I don't know how to open or read them, much less how to interpret them. There are quite a few. I uploaded two of each of the two sizes that have been created, 270 and 274 kb.
Computer Information:
OS: Windows 7 Ultimate 64 bit (6.1.7601.2.1.0.256.1)?
CPU: AMD FX 8350 8 core
GPU: AMD Radeon R9 290X
Motherboard: MSI 970A-G46
Any help is appreciated. I'd prefer not to have to reset.
 


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Solution
To analyze the dump files (.dmp files) that you have uploaded and troubleshoot the blue screen issues on your Windows 7 system, we can take the following steps: 1. Inspecting the Dump Files: - The .dmp files contain information about the system at the time of the crash, which can help identify the causes of the blue screens. 2. Performing Analysis: - These files require a debugger tool to open and analyze. You can use tools like WinDbg (Windows Debugger) provided by Microsoft to examine the dump files in detail. 3. Steps to Analyze Using WinDbg: - Download and install WinDbg from the Microsoft Store or official Microsoft website. - Open WinDbg and load the dump file by going to File > Open Crash Dump. -...
To analyze the dump files (.dmp files) that you have uploaded and troubleshoot the blue screen issues on your Windows 7 system, we can take the following steps: 1. Inspecting the Dump Files: - The .dmp files contain information about the system at the time of the crash, which can help identify the causes of the blue screens. 2. Performing Analysis: - These files require a debugger tool to open and analyze. You can use tools like WinDbg (Windows Debugger) provided by Microsoft to examine the dump files in detail. 3. Steps to Analyze Using WinDbg: - Download and install WinDbg from the Microsoft Store or official Microsoft website. - Open WinDbg and load the dump file by going to File > Open Crash Dump. - Analyze the crash dump with commands like !analyze -v to get detailed information about the crash. 4. Interpreting the Results: - The analysis will provide details on the driver or component that likely caused the crash. - Look for keywords like "BugCheck" to identify the type of error and "Probably caused by" to pinpoint the suspect driver or module. 5. Resolving Issues: - Once you have identified the probable cause, you can search online for solutions specific to that driver or error code. - Common solutions involve updating drivers, checking for hardware issues, or applying Windows updates. 6. Seeking Professional Help: - If the analysis is complex or you are unsure about the results, consider seeking help from a professional or posting the analysis report for more targeted assistance. After going through these steps, you should have a clearer understanding of what is causing the bluescreens and how to address the issues to stabilize your system. If you encounter any difficulties during this process, feel free to ask for further guidance or clarification.
 


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