Problems with bluescreens- bcc 0x124

#1
Hello,

i have problems with random bluescreens. Prime95 and memtest86+ show no errors. I recently got a new videocard, ssd and an extern storage device.
The recent bluescreens are caused by ntoskrnl.exe and i don't know why. I hope you can help.
Infos about it are attached. Thanks.
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {3bcba, 2, 1, fffff8800813016c}

*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
Probably caused by : Netwsw00.sys ( Netwsw00+a016c )

Followup: MachineOwner
Hi,
you have three main groups of dump files. Bugcheck 124 which is a hardware error blaming an AMD processor, Bugcheck 0x7E blaming AMD GPU driver and the above which is blaming a wifi driver.

BiosVersion = V1.9
BiosReleaseDate = 01/13/2010
Your Bios has updates. Please make sure you follow the instructions and I have the correct motherboard:
http://uk.msi.com/product/mb/790FXGD70.html#/?div=BIOS

atikmdag.sys Fri Mar 29 02:27:04 2013: AMD GPU driver. Please remove using this application which will also remove any old bits of previous driver installation:
http://www.wagnardmobile.com/DDU/
Install the latest version for your card:
http://support.amd.com/en-us

Your new card needs a PSU of around 600W as well as being of a reputable make, can you post which PSU you have?

dtsoftbus01.sys Fri Jan 13 13:45:46 2012: Daemon Tools driver. Possible BSOD issues in Win7 uninstall to test.

Netwsw00.sys Thu Apr 18 15:31:35 2013: Intel® Wireless WiFi Link Adapter. Please run the Intel driver update utility to check for updates:
http://www.intel.com/p/en_US/support/detect

npf_devolo.sys Fri Feb 02 09:24:05 2007: WinPcap by CACE Technologies please update:
https://www.winpcap.org/install/

Rt64win7.sys Thu Feb 16 05:39:50 2012: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

RTKVHD64.sys Tue May 08 10:42:27 2012: Realtek High Definition Audio Function Driver please update:
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2

Check for firmware updates for the SSD.

Post any new dump files after updating the above.
 


#3
Thanks for the Answer.

PSU: Thermaltake Toughpower 850W is in use. This one got really old, about 5 years, i think.

The newest wifi-driver causes bluescreens, i installed an older version instead. On Apr 18 15:31:35 2013 i was testing intels newest driver, it did not went well.

The AMD GPU driver errors stop when i don't use hardware acceleration in flash/html5. A clean reinstall will be made.

The SSD-Firmwares are up to date.

Thanks
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
I guess I've only reinforced what you already know.. :)
 


#5
Yeah, my main concern is the the 0x124 error. When the BIOS-update did not do the trick, i will have to look at my hardware. That is something i don't want to do right now:ambivalence:
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#6
When the BIOS-update did not do the trick
Was the dump file a bugcheck 124 though? If you've made the changes outlined above and your still getting a bsod then do post the new dump file.
 


#7
Well, another bsod occured, i thank intel for that one. Please take a look @ the new dump file. thanks
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#8
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {84, 2, 1, fffff8800834362c}

*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
Probably caused by : Netwsw00.sys ( Netwsw00+9f62c )

Followup: MachineOwner
Hi,
same as above really have you tried any other versions of the driver?

I noticed your running Alvira AV. Try swopping to MSE as it's more stable:
http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

dtsoftbus01.sys Fri Jan 13 13:45:46 2012: Daemon Tools driver. Possible BSOD issues in Win7 uninstall to test.

Also try removing the external drive and seeing if the bsod stops.
 


#9
Hi,

I think my system runs normal now, no new errors. No blue screens during stress tests, data streaming, usage of external drives and similar. I thank you for your invested time and your good advices.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#10
Hi Aaron,
thanks for updating and good luck.
 


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