AaronAnderson

New Member
Joined
Apr 15, 2014
Messages
5
Hello,

i have problems with random bluescreens. Prime95 and memtest86+ show no errors. I recently got a new videocard, ssd and an extern storage device.
The recent bluescreens are caused by ntoskrnl.exe and i don't know why. I hope you can help.
Infos about it are attached. Thanks.
 

Attachments

Solution
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {3bcba, 2, 1, fffff8800813016c}

*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
Probably caused by : Netwsw00.sys ( Netwsw00+a016c )

Followup: MachineOwner

Hi,
you have three...

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,176
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {3bcba, 2, 1, fffff8800813016c}

*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
Probably caused by : Netwsw00.sys ( Netwsw00+a016c )

Followup: MachineOwner

Hi,
you have three main groups of dump files. Bugcheck 124 which is a hardware error blaming an AMD processor, Bugcheck 0x7E blaming AMD GPU driver and the above which is blaming a wifi driver.

BiosVersion = V1.9
BiosReleaseDate = 01/13/2010
Your Bios has updates. Please make sure you follow the instructions and I have the correct motherboard:
Link Removed

atikmdag.sys Fri Mar 29 02:27:04 2013: AMD GPU driver. Please remove using this application which will also remove any old bits of previous driver installation:
Link Removed
Install the latest version for your card:
Link Removed

Your new card needs a PSU of around 600W as well as being of a reputable make, can you post which PSU you have?

dtsoftbus01.sys Fri Jan 13 13:45:46 2012: Daemon Tools driver. Possible BSOD issues in Win7 uninstall to test.

Netwsw00.sys Thu Apr 18 15:31:35 2013: Intel® Wireless WiFi Link Adapter. Please run the Intel driver update utility to check for updates:
Link Removed

npf_devolo.sys Fri Feb 02 09:24:05 2007: WinPcap by CACE Technologies please update:
https://www.winpcap.org/install/

Rt64win7.sys Thu Feb 16 05:39:50 2012: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
Link Removed

RTKVHD64.sys Tue May 08 10:42:27 2012: Realtek High Definition Audio Function Driver please update:
Link Removed

Check for firmware updates for the SSD.

Post any new dump files after updating the above.
 

Solution

AaronAnderson

New Member
Joined
Apr 15, 2014
Messages
5
Thanks for the Answer.

PSU: Thermaltake Toughpower 850W is in use. This one got really old, about 5 years, i think.

The newest wifi-driver causes bluescreens, i installed an older version instead. On Apr 18 15:31:35 2013 i was testing intels newest driver, it did not went well.

The AMD GPU driver errors stop when i don't use hardware acceleration in flash/html5. A clean reinstall will be made.

The SSD-Firmwares are up to date.

Thanks
 

AaronAnderson

New Member
Joined
Apr 15, 2014
Messages
5
Yeah, my main concern is the the 0x124 error. When the BIOS-update did not do the trick, i will have to look at my hardware. That is something i don't want to do right now:ambivalence:
 

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,176
When the BIOS-update did not do the trick
Was the dump file a bugcheck 124 though? If you've made the changes outlined above and your still getting a bsod then do post the new dump file.
 

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,176
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {84, 2, 1, fffff8800834362c}

*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
Probably caused by : Netwsw00.sys ( Netwsw00+9f62c )

Followup: MachineOwner

Hi,
same as above really have you tried any other versions of the driver?

I noticed your running Alvira AV. Try swopping to MSE as it's more stable:
Link Removed

dtsoftbus01.sys Fri Jan 13 13:45:46 2012: Daemon Tools driver. Possible BSOD issues in Win7 uninstall to test.

Also try removing the external drive and seeing if the bsod stops.
 

AaronAnderson

New Member
Joined
Apr 15, 2014
Messages
5
Hi,

I think my system runs normal now, no new errors. No blue screens during stress tests, data streaming, usage of external drives and similar. I thank you for your invested time and your good advices.
 

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