Brand new computer freezes on "Windows is loading files..."

#1
Just build a new desktop and while loading up the windows 7 disk, it froze on the Windows is loading files screen. White bar went all the way across once and then freezes. Any help would be greatly appreciated.
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#2
Where did you get the Windows Install DVD, and have you tested the memory yet?
 


#3
I got the disk from the bank I work at. The memory is good. My last motherboard's memory slots were DOA and I just got a brand new one from ASUS.
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#4
You might try another version of the media, if you can't borrow a retail version then see if you can download a Windows 7 .iso file. They are available in certain locations. You can burn that and try to install. You do not have to enter a key to install, but if it works, you will know it is the other disk. Whether you can keep the install will depend on if you have a key for the other install, or it is some type of OEM or Enterprise special install.
 


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