Windows 7 Brand new PC, BSOD 2 days in a row. Please help!

Jason Beasley

New Member
Joined
Nov 22, 2012
Messages
6
So I just received this new gaming rig from ibuypower. It has been working great for the time being. Yesterday I had a BSOD and today while the computer was idle it had another BSOD. This is the latest information in the error window:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800034CED2C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112212-25849-01.dmp
C:\Users\LJFilms\AppData\Local\Temp\WER-40763-0.sysdata.xml
Any ideas?



The attached is the W7F Diagnostic Zip that should help solve this I hope!

Thank you very much in advance.

Jason
 

Attachments

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Solution
You have 110 updates installed for SP1 - normally there are about 130 - 140. Please go to Windows Update and download all the available updates.

You have a wireless USB Network Adapter: Win7 doesn't like those -


Please disable this device:

All files in the How to ask for BSOD Help thread are in the compressed folder. Truly hope someone is able to assist!
 
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You have 110 updates installed for SP1 - normally there are about 130 - 140. Please go to Windows Update and download all the available updates.

You have a wireless USB Network Adapter: Win7 doesn't like those -


Please disable this device:

Name NETGEAR WNA3100 N300 Wireless USB Adapter

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems. Please uninstall it using these instructions here:


The following is a list of drivers that could be causing problems. Drivers in red should be removed or updated (using the link provided).

Lycosa.sys Fri Jan 18 19:51:42 2008 (4790689E)
Razer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Win7
Link Removed

dtsoftbus01.sys Sat Jan 14 00:45:46 2012 (4F10358A)
Daemon Tools driver Possible BSOD issues in Win7
Link Removed

scmndisp.sys Fri May 27 20:30:22 2011 (4DDF7D3E)
Netgear Neutral Wireless Solution
Link Removed

The reason why I highlighted the scmndisp.sys driver is because of this:

Code:
Debug session time: Fri Nov 23 10:46:58.047 2012 (UTC + 11:00)
Loading Dump File [C:\Users\MZ\SysnativeBSODApps\112212-25849-01.dmp]
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime: 0 days 21:32:38.653
BugCheck A, {0, 2, 1, fffff800034ced2c}
Probably caused by : scmndisp.sys ( scmndisp+16d1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_scmndisp+16d1
MaxSpeed:     3600
CurrentSpeed: 3600
BiosVersion = F12
BiosReleaseDate = 07/05/2012
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Thu Nov 22 13:13:24.189 2012 (UTC + 11:00)
Loading Dump File [C:\Users\MZ\SysnativeBSODApps\112112-24726-01.dmp]
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime: 0 days 4:34:41.001
BugCheck A, {80, 2, 1, fffff800034ec2ff}
Probably caused by : ntkrnlmp.exe ( nt!KeAcquireInStackQueuedSpinLock+5f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nt!KeAcquireInStackQueuedSpinLock+5f
MaxSpeed:     3600
CurrentSpeed: 3600
BiosVersion = F12
BiosReleaseDate = 07/05/2012
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

The first minidump points to scmndisp.sys (which is also your Wireless USB Adapter driver, which I mentioned in my second opening paragraph).

The second one, ntkrnlmp.exe (NT Kernel Multi Processor), comes with the message:
Code:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Both minidumps relate to driver problems, and one of them points to the exact driver - this leads me to believe that it IS the wireless USB network adapter that's causing the problem.
 
Solution