BSOD 5-6 times a day. 50% of the time on startup.

Kendy

New Member
#1
I built this computer just over a month ago and the first month was smooth sailing, but now this problem just started recently and I have no idea what is causing it. I tried going back to a restore point and that still didn't fix it.

It happens randomly when starting programs, games usually. Also when I try to start back up it will often lock up on the login screen and force me to restart, sometimes it takes 2-4 restarts before I can actually get back into windows. This is the biggest concern for me.

AMD Phenom II 965 quad
Asus M4A785TDV-EVO
8GB Crucial Ballistix
Nvidia GeForce GTX 470
Windows 7 64 Home

Attached are the files from today, I guess it doesn't make files if it locks up before Windows even loads? Because I don't seem to have any for those times.
 


Attachments

Captain Jack

Extraordinary Member
#2
Hello and Welcome !

Seems like it nVidia card is causing the System to crash. Follow this article an do a Driver Cleanup nVidia Driver Cleanup Guide !! also for stress test follow this article STOP 0x116: VIDEO_TDR_ERROR troubleshooting - Windows 7 Forums

You also have sptd.sys which is notorious for BSOD. Please use this article to remove it DuplexSecure - FAQ

Bugcheck:

Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8007c1a010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88011fe6cf8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc00000b5, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000a, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+119cf8
fffff880`11fe6cf8 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`049e2758 fffff880`0407fef8 : 00000000`00000116 fffffa80`07c1a010 fffff880`11fe6cf8 ffffffff`c00000b5 : nt!KeBugCheckEx
fffff880`049e2760 fffff880`0407fcd3 : fffff880`11fe6cf8 fffffa80`07c1a010 fffffa80`09098850 fffffa80`09013410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`049e27a0 fffff880`04126f07 : fffffa80`07c1a010 00000000`c00000b5 fffffa80`09098850 fffffa80`09013410 : dxgkrnl!TdrIsRecoveryRequired+0x273
fffff880`049e27d0 fffff880`04154d7e : 00000000`ffffffff 00000000`00001d71 fffff880`049e2930 fffffa80`09013410 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`049e28b0 fffff880`04150ca5 : fffffa80`0901f000 ffffffff`feced300 fffffa80`09b58d70 fffff880`041358af : dxgmms1!VidSchWaitForCompletionEvent+0x196
fffff880`049e28f0 fffff880`04150e5d : fffffa80`0901f000 fffffa80`09013410 fffffa80`09020a00 00000000`00000000 : dxgmms1!VidSchiWaitForCompletePreemption+0x7d
fffff880`049e29e0 fffff880`0414fd3c : 00000000`00000028 00000000`00000638 fffffa80`09b58d70 fffffa80`09013410 : dxgmms1!VidSchiSendToExecutionQueueWithWait+0x171
fffff880`049e2ae0 fffff880`0414f398 : fffff800`00b96000 fffff880`0414ed00 fffffa80`00000000 fffffa80`00000018 : dxgmms1!VidSchiSubmitRenderCommand+0x920
fffff880`049e2cd0 fffff880`0414ee96 : 00000000`00000000 fffffa80`09098850 00000000`00000080 fffffa80`09013410 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`049e2d00 fffff800`03371c06 : 00000000`023db641 fffffa80`0902e060 fffffa80`06a27040 fffffa80`0902e060 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`049e2d40 fffff800`030abc26 : fffff800`03247e80 fffffa80`0902e060 fffff800`03255c40 fffff880`01243534 : nt!PspSystemThreadStartup+0x5a
fffff880`049e2d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+119cf8
fffff880`11fe6cf8 4883ec28        sub     rsp,28h

SYMBOL_NAME:  nvlddmkm+119cf8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c37918e

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
Hope this helps,
Captain
 


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#3
In addition to Captain's excellent advice, uninstall (better) or update UltraMon. The driver you have now is too old for Windows 7:

UltraMonUtility UltraMonUtility.sys Thu Nov 13 20:10:30 2008
 


Kendy

New Member
#4
Thank you for such a fast and detailed reply. I will try this right away and hopefully it fixes it!
 


Kendy

New Member
#5
Still locking up on Welcome screen. I put in my password, it says Welcome then the little circle starts spinning and eventually stops and it will freeze up. Did this about 10 times in a row. Does not happen in Safe Mode.
 


Last edited:

Kendy

New Member
#7
Try to run a Startup Repair. Startup Repair - Windows 7 Forums make sure you run it 4 to 5 times

- Captain
Each time I run it, it tells me "If you have recently attached a device to this computer such as a camera or music player, remove it and restart your computer"

I have nothing connected other than mouse and keyboard.
 


Kendy

New Member
#8
Well I reformatted my windows partition and did a fresh install. Everything worked until I installed Nvidia drivers again. Then the same problem came back.

Went back into safe mode and cleaned them out again with Driver Sweeper and now it works again. So I guess I've narrowed it down to being the Nvidia drivers... Don't know what to do now. So at the moment all my system can do is run one monitor at 800x600 resolution and that's it.

It's not necessarily a BSOD problem anymore as it is a NVidia driver problem, but any advice for this now? What is confusing me the most is how it worked fine up until just a couple days ago and now it doesn't with no changes made.
 


Captain Jack

Extraordinary Member
#9
It could be the hardware not the Drivers. Try with a different card. See if you can borrow one from one of your friends. If that works then you know what next.

Hope this helps,
Captain
 


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