I'll do what you are suggesting. Obviously you know more about this OS than I do.
It is curious tho. I have no recall of ever running Acronis, and there's nothing in my installed programs list. I'll continue to hunt, tho. It must be showing up in my minidump or you wouldn't be mentioning it.
I'll take AVG off as instructed.
Here is something I picked up in DISK MANAGEMENT: I have 3 HDDs installed. What I did when I got Win7 was buy a 1 TB drive and make it C:. The D: drive is labeled 'Old WinXP' but I never got around to getting rid of the OS files because it's on a partition with a lot of stuff I would lose if I reformated.
Now, however, I see that D: is the ACTIVE partition. Somehow I don't think that is good, so I think I'll remove the drive from my collection. I assume I'm correct that the ACTIVE partition should be C:, though C: has no such designation.
Thanks again, TorrentG. You are a godsend.
JACK in Phoenix.