mattbiel

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Joined
Mar 8, 2012
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2
Hi, I have an Acer laptop that works fine in Safe Mode. I also have a Windows 7 disk that I can boot to if that will help in fixing my issue.

I had a program called MyWinLocker that was causing a BSOD. I couldn't remove it, so I followed some advice for another user in this forum:
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After removing the three files listed on page 2 of that thread, I am now in the same spot that the user in that thread was in. I get a blue screen when I try to start in normal mode that says "critical_service_failed". There was no resolution to the thread I am referencing, so I'm wondering of someone can take my case and get me going!?

Would really appreciate it. Thank you! I am posting a minidump zip.
 


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It seems like the minidump zip file wasn't uploaded successfully. Could you please try uploading it again so we can analyze it to understand the cause of the "critical_service_failed" error on your Acer laptop?
It seems like the minidump zip file wasn't uploaded successfully. Could you please try uploading it again so we can analyze it to understand the cause of the "critical_service_failed" error on your Acer laptop?
 


Solution
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