BSOD DRIVER_POWER_STATE_FAILURE ntoskrnl.exe

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by mwyeoh, Jun 24, 2012.

  1. mwyeoh

    mwyeoh New Member

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    Hi

    Recently my computer has occasionally 'hanged' when I go to hibernate it.
    It takes a long time and then BSOD's (Or I press the power button before it happens)

    It doesnt happen all the time, but often enough that it is not coincidence

    I have attached the requested files (From seven forums, cpu-z and rammon), or here is a link https://dl.dropbox.com/u/23145017/BSOD%20files.zip

    I hope someone can help!
     

    Attached Files:

  2. Trouble

    Trouble Noob Whisperer

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    Hello and welcome to the forum.
    All three dump files are identical blaming hamachi in the stack trace and memory corruption but the raw stack suggests maybe something different.
    Code:
    [U][B]BugCheck 1000009F[/B][/U], {4, 258, fffffa800c80f660, fffff80000b9c3d0}
    Unable to load image \SystemRoot\system32\DRIVERS\    [U][COLOR=#ff0000][B]hamachi.sys[/B][/COLOR][/U]    , Win32 error 0n2
    *** WARNING: Unable to verify timestamp for     [U][COLOR=#ff0000][B]hamachi.sys[/B][/COLOR][/U]        
    *** ERROR: Module load completed but symbols could not be loaded for hamachi.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    [U][COLOR=#ff0000][B]Probably caused by : memory_corruption[/B][/COLOR][/U]
    Followup: [B]memory_corruption[/B]
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
        subsystem.
    Arg2: 0000000000000258, Timeout in seconds.
    Arg3: fffffa800c80f660, The thread currently holding on to the Pnp lock.
    Arg4: fffff80000b9c3d0
    DRVPOWERSTATE_SUBCODE:  4
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    CURRENT_IRQL:  2
    STACK_TEXT:  
    fffff880`0377e0c0 fffff800`0348bbd2 : 00000000`00000000 fffffa80`0c80f660 00000000`00000000 00000000`0000000b : nt!KiSwapContext+0x7a
    fffff880`0377e200 fffff800`0349cf8f : 00000000`40b50089 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x1d2
    fffff880`0377e290 fffff880`0193e84e : fffffa80`1395dd00 fffff800`00000000 00000000`00000000 fffffa80`1395dd00 : nt!KeWaitForSingleObject+0x19f
    fffff880`0377e330 fffff880`0bd5debf : 00000000`00000000 00000000`00000000 00000000`0000007e 00000000`00000000 : ndis!NdisMSleep+0x5e
    fffff880`0377e3b0 00000000`00000000 : 00000000`00000000 00000000`0000007e 00000000`00000000 fffffa80`15b2bd44 : [COLOR=#ff0000][U][B]hamachi[/B][/U][/COLOR]+0x3ebf
    STACK_COMMAND:  kb
    CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
        fffff800034993a2 - nt!SwapContext_PatchXSave+2
        [ 01:21 ]
        fffff80003499486 - nt!SwapContext_PatchXRstor+2 (+0xe4)
        [ 09:29 ]
        fffff80003499642 - nt!EnlightenedSwapContext_PatchXSave+2 (+0x1bc)
        [ 01:21 ]
        fffff80003499728 - nt!EnlightenedSwapContext_PatchXRstor+2 (+0xe6)
        [ 09:29 ]
    4 errors : !nt (fffff800034993a2-fffff80003499728)
    MODULE_NAME: [COLOR=#ff0000][U][B]memory_corruption[/B][/U][/COLOR]
    IMAGE_NAME: [COLOR=#ff0000][U][B] memory_corruption[/B][/U][/COLOR]
    FOLLOWUP_NAME:  [COLOR=#ff0000][U][B]memory_corruption[/B][/U][/COLOR]
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    MEMORY_CORRUPTOR:  ONE_BIT_LARGE
    FAILURE_BUCKET_ID:  X64_[COLOR=#ff0000][U][B]MEMORY_CORRUPTION[/B][/U][/COLOR]_ONE_BIT_LARGE
    BUCKET_ID:  X64_[U][B][COLOR=#ff0000]MEMORY_CORRUPTION[/COLOR][/B][/U]_ONE_BIT_LARGE
    Followup: [COLOR=#ff0000][U][B]memory_corruption[/B][/U][/COLOR]
    Let's start by completely removing your Norton / Symantec software. Use the programs uninstaller if available or use the programs and features applet in the control panel to uninstall it. Follow that up by running this vendor specific proprietary removal tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=20080710133834EN&product=home&pvid=f-home&version=1&lg=english&ct=us
    After it's completely removed replace for the time being with MSE from here Spyware Protection | Free Spyware Protection | Microsoft Security Essentials
    If Blue Screens persist update your thread by attaching your new dump files to your next post.
    Good Luck and keep us posted
    Randy
     
  3. mwyeoh

    mwyeoh New Member

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    Hamachi? Thats unexpected. Can you tell whether it is the hamachi.exe program itself? Or the hamachi network adapter?

    I basically only use hamach once a week. After Ie used it, I manually disable the network adapter afterwards until the following week
     

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