Windows 7 BSOD IRQL_NOT_LESS_OR_EQUAL, iTunes the Problem?

Vincent Muhs · Oct 31, 2012

OK i just recently built a rig, i named it reactor, i started her up, and it worked right off the bat. I installed all the drivers, and all the necessary software to do everyday gaming. A few nights ago, it blue screened while playing Saints Row 3, but i figured it was my fault because i was also transferring all my music and movies, and games from my laptop. The next day i played saints row 3 for a good 5 hours strait, and nothing happened, then i got bored and decided to watch lockout on iTunes 5 min into the movie and bam BSOD again, i was irate, so instead of smashing the thing to pieces i went to bed. then yesterday i decided to go for another round after work. played saints row few hours no probs, then feeling brave i opened itunes again started the same movie, and i was about an hour into it and BSOD again, acept this time it didnt give me an error, it just said crash dump then restarted. i was PO'd so i shut down after it restarted, and i went on my ipad and found this forum. So please help me it is driving me nuts not knowing what the prob is

P.S. i didnt include the rammon file, because i couldnt get the program to work

usasma · Nov 3, 2012

Only 97 updates since SP1 - most systems have 130 to 140. Please check Windows Update and get all available updates.

You have at least 4 hard drives - and a RAID array. What is the make, model, wattage, and age of your power supply?

MSI Afterburner is known (along with Riva Tuner and EVGA Precision) to cause BSOD's on some Win7 systems. Please un-install it immediately.

If you are overclocking, please remove the overclock while we're troubleshooting. Feel free to resume the overclock once the BSOD's have stopped.

All of the BSOD's blame your Intel Storage drivers. Please:
- download the latest version from Link Removed
- uninstall the current storage drivers
- install the freshly download drivers
- monitor for further BSOD's

If this doesn't fix the problems, then we'll have to look at:
- other storage/chipset drivers (such as the drivers for the different RAID controllers installed on your system
- hardware problems (the reason I gave up on RAID was because of problems with the hardware working properly)

Good luck!

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Mon Oct 29 23:37:33.885 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102912-12261-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 2:40:05.713[/B]
BugCheck Code: [B]BugCheck 1E, {0, 0, 0, 0}[/B]
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys ( iaStorA+63aa8 )[/B]
BugCheck Info: [B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x1E_iaStorA+63aa8[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3201[/B]
  BIOS Version                  2003
  BIOS Release Date             06/29/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct 29 00:21:03.220 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102812-11590-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 2:58:38.623[/B]
BugCheck Code: [B]BugCheck D1, {0, 2, 0, fffff880016c50d2}[/B]
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys ( iaStorA+63aa8 )[/B]
BugCheck Info: [B]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/B]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880016c50d2, address which referenced memory
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xD1_iaStorA+63aa8[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3201[/B]
  BIOS Version                  2003
  BIOS Release Date             06/29/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 28 21:21:08.161 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102812-11575-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 2:26:57.362[/B]
BugCheck Code: [B]BugCheck D1, {0, 2, 0, fffff880017860d2}[/B]
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys ( iaStorA+63aa8 )[/B]
BugCheck Info: [B]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/B]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880017860d2, address which referenced memory
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xD1_iaStorA+63aa8[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3201[/B]
  BIOS Version                  2003
  BIOS Release Date             06/29/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 28 01:04:55.892 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102812-13540-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 2:29:33.704[/B]
BugCheck Code: [B]BugCheck D1, {0, 2, 0, fffff880017820d2}[/B]
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys ( iaStorA+63aa8 )[/B]
BugCheck Info: [B]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/B]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880017820d2, address which referenced memory
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xD1_iaStorA+63aa8[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3201[/B]
  BIOS Version                  2003
  BIOS Release Date             06/29/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct 27 22:32:36.821 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\102712-12417-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 2:31:17.649[/B]
BugCheck Code: [B]BugCheck D1, {fffffa8026fffff8, 2, 0, fffff880016c90ce}[/B]
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by :[B]iaStorA.sys ( iaStorA+63aa8 )[/B]
BugCheck Info: [B]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/B]
Arguments: 
Arg1: fffffa8026fffff8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880016c90ce, address which referenced memory
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xD1_iaStorA+63aa8[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3201[/B]
  BIOS Version                  2003
  BIOS Release Date             06/29/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Mon Oct 29 23:37:33.885 2012 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
btath_rcp.sys               Thu Jun 24 02:17:21 2010 (4C22F871)
btath_flt.sys               Thu Jun 24 02:17:38 2010 (4C22F882)
btath_bus.sys               Thu Jun 24 02:17:43 2010 (4C22F887)
btath_hcrp.sys              Tue Jun 29 05:30:43 2010 (4C29BD43)
SiLib.sys                   Thu Jul 15 18:08:26 2010 (4C3F86DA)
SiUSBXp.sys                 Thu Jul 15 18:27:13 2010 (4C3F8B41)
btath_lwflt.sys             Mon Sep 13 04:26:54 2010 (4C8DE04E)
btath_a2dp.sys              Mon Feb 14 20:47:47 2011 (4D59DB43)
btfilter.sys                Tue Mar  8 01:15:22 2011 (4D75C97A)
asmtxhci.sys                Wed Nov  2 23:00:22 2011 (4EB203C6)
asmthub3.sys                Wed Nov  2 23:00:32 2011 (4EB203D0)
e1c62x64.sys                Thu Mar 15 23:57:28 2012 (4F62BA28)
megasas2.sys                Tue Apr 10 20:15:45 2012 (4F84CD31)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
HECIx64.sys                 Thu Jul 12 22:18:26 2012 (4FFF8572)
RTKVHD64.sys                Tue Aug  7 06:49:39 2012 (5020F2C3)
iaStorF.sys                 Tue Aug  7 11:42:20 2012 (5021375C)
iaStorA.sys                 Tue Aug  7 11:43:10 2012 (5021378E)
dump_iaStorA.sys            Tue Aug  7 11:43:10 2012 (5021378E)
MpFilter.sys                Thu Aug 23 19:03:14 2012 (5036B6B2)
rzendpt.sys                 Tue Sep 18 02:21:54 2012 (50581302)
rzudd.sys                   Tue Sep 18 02:21:55 2012 (50581303)
nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
SynTP.sys                   Wed Oct  3 23:24:55 2012 (506D0187)
rzhnet.sys                  Tue Oct  9 23:13:26 2012 (5074E7D6)
[/font]

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megasas2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
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dump_iaStorA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
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rzhnet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

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Windows 7 BSOD IRQL_NOT_LESS_OR_EQUAL, iTunes the Problem?

Vincent Muhs

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usasma

usasma

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