Windows 7 BSOD- Memory.dmp (Driver Conflicts?) Mini-Dump

[Dynamics]

View attachment SF Diag Info.zip Here My SF Diag Info All 8 Things But You Still Might Wanna Grab The Other Dmp files above because i only have 2 dmp files in this one because those are the ones that happened today 9/12

 

[Elmer]

Before going any further I seriously suggest that you uninstall Norton Symantec.

Norton is known to be a cause of BSOD's on many Windows 7 systems. Uninstall Norton through Programs and Features. Then clean up after it by using the Norton Removal Tool (direct link) in Safe Mode. Download Blue Screen friendly Link Removed due to 404 Error as its replacement. Make sure Windows firewall is enabled!

 

[Dynamics]

Done removed... now what else ive been having blue screeens like crazy i mean i could barely boot up my pc.. took like 5-8 trys .. they keep saying like BAD_POOL_HEADER and MEMORY_MANAGEMENT and stuff like win32.sys , one said something about kernl.sys

 

[Trouble]

Still showing BHDrvx64.sys Bash Driver Symantec. Trying running this https://www-secure.symantec.com/nor...&version=1&pvid=f-home&entsrc=redirect_pubweb "Download and Run Norton Removal Tool".
DUMP:

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800475ddd8, fffff88008d91760, 0}

Probably caused by : [COLOR=#b22222][U][B]BHDrvx64.sys[/B][/U][/COLOR] ( BHDrvx64+91dd8 )

Followup: MachineOwner
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6: kd> !analyze -v
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800475ddd8, Address of the instruction which caused the bugcheck
Arg3: fffff88008d91760, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
BHDrvx64+91dd8
fffff880`0475ddd8 488b01          mov     rax,qword ptr [rcx]

CONTEXT:  fffff88008d91760 -- (.cxr 0xfffff88008d91760)
rax=fffff8a003afa3f0 rbx=fffff88008d921d0 rcx=ffbff8a003afa4e8
rdx=0000000000000000 rsi=fffff8a003afa010 rdi=0000000000000001
rip=fffff8800475ddd8 rsp=fffff88008d92130 rbp=fffff8a000b61930
 r8=fffff8a003afa010  r9=0000000000000000 r10=fffffa80070cf300
r11=fffff88008d92130 r12=0000000000000000 r13=fffffa80070d2d80
r14=fffff88008d92550 r15=fffff880047ce158
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
BHDrvx64+0x91dd8:
fffff880`0475ddd8 488b01          mov     rax,qword ptr [rcx] ds:002b:ffbff8a0`03afa4e8=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0x3B

PROCESS_NAME:  AMBSPISyncServ

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8800475ddd8

STACK_TEXT:  
fffff880`08d92130 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : [U][B][COLOR=#b22222]BHDrvx64[/COLOR][/B][/U]+0x91dd8


FOLLOWUP_IP: 
BHDrvx64+91dd8
fffff880`0475ddd8 488b01          mov     rax,qword ptr [rcx]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  BHDrvx64+91dd8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: [U][B][COLOR=#b22222]BHDrvx64[/COLOR][/B][/U]

IMAGE_NAME:  BHDrvx64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e4c8253

STACK_COMMAND:  .cxr 0xfffff88008d91760 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_VRF_[U][B][COLOR=#b22222]BHDrvx64[/COLOR][/B][/U]+91dd8

BUCKET_ID:  X64_0x3B_VRF_[COLOR=#b22222][U][B]BHDrvx64[/B][/U][/COLOR]+91dd8

Followup: MachineOwner
---------

 

[Trouble]

Get rid of the remnants of norton as referenced above
Turn off Driver Verifier
And consider installing Sp1 Download Details - Microsoft Download Center - Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) make sure you obtain the proper file for your architecture (32 or 64 bit)

 

[Dynamics]

Thanks one problem down i removed all of the existing files with norton removal tool.. but im still having those problems with win32.sys and these are particulary when i play a game and crash dxgmms1.sys and dxgkrnl.sys here are some of the just recent dmp files that i had about 15mins ago trying to turn my computer on View attachment newer dmp.zip

 

[Trouble]

Read the post right above your last one.
Turn off Verifier
Consider installing Sp1
http://windows7forums.com/blue-scre...-driver-conflicts-mini-dump-3.html#post237304

 

[Dynamics]

@ turn off driver verifier i remember turning it on once but now when i search for it in my start menu it cant be found O_O

 

[Dynamics]

nvm i just found out that it was just verifier not driver verifier lol

 

[Dynamics]

ok disabled driver verifier and now about that sp1 , its in my windows updates and every time i try to download that it ethier goes half way or ethier doesnt start.. i looked at my downloads once and it said it aready downloaded it before but i dont think it did.. ive tryed windows hot fix and bunch other stuff but it wont download

 

[Trouble]

use the link I provided in Internet Explorer, complete the validation process and this will allow you access to the stand alone ISOs which you can use to create an install DVD.

 

[Dynamics]

uh... ill try what do mean by install dvd.. i thought it was just an update O_O lol sorry im not that experienced

 

[Dynamics]

lol i cant do that... i dont have a cd-key

 

[Trouble]

What exactly do you mean

lol i cant do that... i dont have a cd-key

 

[Dynamics]

if i run that update .. then it going to detect that i dont have a cd-key

 

[Trouble]

Are you saying that you are unable to pass the validation process in order to download the stand alone version of Sp1, because you are not running a legitimate (authentic) version of Windows 7??

 

[Dynamics]

... i didnt say that

 

[Trouble]

Then I don't understand the issue. The creation of the Sp1 (CD or DVD whichever) doesn't require a product key, nor does the installation of Sp1, as a matter of fact I don't know where the topic of a product key comes into the conversation or process except that you must click the "Continue" button (for Windows Genuine Advantage Validation) and copy and paste the code into the box and click validate, so what's the problem?
Are you unsure of which file you need, the downloads available are explained at the bottom of the page under the instructions section.

 

[Dynamics]

can we please use skype?

 

[Trouble]

Nope. The purpose of having a public forum is that it benefits everyone... you, me and everyone reading it now and in the future. We are all here to learn and help others and we do it for free. If you have something to discuss that you don't want to share in a public forum, then perhaps you are better off, keeping it to yourself and I'm probably better off not hearing it.
Sorry
Regards
Randy