Windows 7 BSOD on Sleep

A

andreasr2d2

New Member
Joined
Oct 14, 2010
Messages
42
I have a Toshiba L455 (Windows 7 x64) and everytime I put it to sleep manually, it seems as if only the monitor goes to sleep. All the status lights (wifi, HDD activity) remain on, but my laptop won't come back to sleep despite all attempts. The only way to shut it down or get any feedback from it is to shut it down by holding the power button down. However, when I set it to go to sleep in X number of minutes through power options, it goes to sleep and wakes up fine. When I put to "sleep" manually and come back later, it's turned off. It apparently BSOD'ed and then shutdown. It brings up the "Windows has recovered from an unexpected solution" dialog box when I power it back up. My dump files are attached. Any help would be greatly appreciated. Thank you.
 

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Solution
A
It actually goes to sleep and wakes up properly now, with no BSOD’s in sight. Thanks so much! I'll do some further testing though to confirm the BSOD's or lack thereof. The problem now, though, is that the status lights on the computer don’t actually indicate that’s it sleeping. They’re the same as if they are when the computer is running normally. I’m not sure whether there is a fix for this or not. Maybe Toshiba support would be a better fit for that one, but if you have any suggestions, that’d be great. Thanks again for all your help.
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Same error,

101710-19437-01.dmp
DRIVER_POWER_STATE_FAILURE (9f)
X64_0x9F_3_RTL8187B_IMAGE_usbhub.sys

RTL8187B.sys Thu Nov 05 07:51:31 2009
Realtek RTL8187B Wireless USB 2.0 Adapter

Its latest version is January 25th 2010
Link Removed

See -->Link Removed


Code: 
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\101710-19437-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c4c0?
Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e0d000 PsLoadedModuleList = 0xfffff800`0304ae50
Debug session time: Sun Oct 17 23:27:48.504 2010 (UTC - 5:00)
System Uptime: 0 days 0:12:53.455
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8005e2d060, fffff80000b9c4d8, fffffa8003f31c60}

Probably caused by : usbhub.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8005e2d060, Physical Device Object of the stack
Arg3: fffff80000b9c4d8, Functional Device Object of the stack
Arg4: fffffa8003f31c60, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc2d

MODULE_NAME: usbhub

FAULTING_MODULE: fffff88004b02000 usbhub

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff800`00b9c488 fffff800`02eec273 : 00000000`0000009f 00000000`00000003 fffffa80`05e2d060 fffff800`00b9c4d8 : nt!KeBugCheckEx
fffff800`00b9c490 fffff800`02e8929e : fffff800`00b9c5c0 fffff800`00b9c5c0 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x292b0
fffff800`00b9c530 fffff800`02e88dd6 : fffff800`0302d700 00000000`0000c1ac 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5a0 fffff800`02e894be : 00000001`cd03f266 fffff800`00b9cc18 00000000`0000c1ac fffff800`02ffb808 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cbf0 fffff800`02e88cb7 : 00000000`62da62c1 00000000`0000c1ac 00000000`62da6297 00000000`000000ac : nt!KiTimerExpiration+0x1be
fffff800`00b9cc90 fffff800`02e85eea : fffff800`02ff7e80 fffff800`03005c40 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_RTL8187B_IMAGE_usbhub.sys

BUCKET_ID:  X64_0x9F_3_RTL8187B_IMAGE_usbhub.sys

Followup: MachineOwner
---------






start             end                 module name
fffff800`00bc5000 fffff800`00bcf000   kdcom    kdcom.dll    Tue Jul 14 04:31:07 2009 (4A5BDFDB)
fffff800`02e0d000 fffff800`033e9000   nt       ntkrnlmp.exe Sat Jun 19 07:16:41 2010 (4C1C44A9)
fffff800`033e9000 fffff800`03432000   hal      hal.dll      Tue Jul 14 04:27:36 2009 (4A5BDF08)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Tue Jul 14 02:20:33 2009 (4A5BC141)
fffff880`00c5c000 fffff880`00c76000   mountmgr mountmgr.sys Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00c76000 fffff880`00c86000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`00c96000 fffff880`00cda000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 04:29:10 2009 (4A5BDF66)
fffff880`00cda000 fffff880`00cee000   PSHED    PSHED.dll    Tue Jul 14 04:32:23 2009 (4A5BE027)
fffff880`00cee000 fffff880`00d4c000   CLFS     CLFS.SYS     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00d4c000 fffff880`00d7f000   pci      pci.sys      Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`00d7f000 fffff880`00d94000   partmgr  partmgr.sys  Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`00d94000 fffff880`00d9d000   compbatt compbatt.sys Tue Jul 14 02:31:02 2009 (4A5BC3B6)
fffff880`00d9d000 fffff880`00da9000   BATTC    BATTC.SYS    Tue Jul 14 02:31:01 2009 (4A5BC3B5)
fffff880`00da9000 fffff880`00dbe000   volmgr   volmgr.sys   Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00e00000 fffff880`00e0f000   WDFLDR   WDFLDR.SYS   Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00e0f000 fffff880`00e66000   ACPI     ACPI.sys     Tue Jul 14 02:19:34 2009 (4A5BC106)
fffff880`00e66000 fffff880`00e6f000   WMILIB   WMILIB.SYS   Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`00e6f000 fffff880`00e79000   msisadrv msisadrv.sys Tue Jul 14 02:19:26 2009 (4A5BC0FE)
fffff880`00e79000 fffff880`00e86000   vdrvroot vdrvroot.sys Tue Jul 14 03:01:31 2009 (4A5BCADB)
fffff880`00e86000 fffff880`00e95000   LPCFilter LPCFilter.sys Tue Jul 28 20:26:44 2009 (4A6F34D4)
fffff880`00e95000 fffff880`00e9c000   pciide   pciide.sys   Tue Jul 14 02:19:49 2009 (4A5BC115)
fffff880`00e9c000 fffff880`00f5c000   CI       CI.dll       Tue Jul 14 04:32:13 2009 (4A5BE01D)
fffff880`00f5c000 fffff880`01000000   Wdf01000 Wdf01000.sys Tue Jul 14 02:22:07 2009 (4A5BC19F)
fffff880`01000000 fffff880`01014000   fileinfo fileinfo.sys Tue Jul 14 02:34:25 2009 (4A5BC481)
fffff880`01014000 fffff880`0101fe00   PxHlpa64 PxHlpa64.sys Wed Jun 24 02:16:35 2009 (4A416253)
fffff880`0103d000 fffff880`01159000   iaStor   iaStor.sys   Fri Jun 05 04:53:40 2009 (4A287AA4)
fffff880`01159000 fffff880`01162000   atapi    atapi.sys    Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`01162000 fffff880`0118c000   ataport  ataport.SYS  Tue Jul 14 02:19:52 2009 (4A5BC118)
fffff880`0118c000 fffff880`01197000   msahci   msahci.sys   Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`01197000 fffff880`011a2000   amdxata  amdxata.sys  Tue May 19 20:56:59 2009 (4A12F2EB)
fffff880`011a2000 fffff880`011ee000   fltmgr   fltmgr.sys   Tue Jul 14 02:19:59 2009 (4A5BC11F)
fffff880`01229000 fffff880`013cc000   Ntfs     Ntfs.sys     Tue Jul 14 02:20:47 2009 (4A5BC14F)
fffff880`01400000 fffff880`0142f000   ndiswan  ndiswan.sys  Tue Jul 14 03:10:11 2009 (4A5BCCE3)
fffff880`0142f000 fffff880`0143a000   connctfy connctfy.sys Thu May 27 12:19:35 2010 (4BFE3927)
fffff880`01446000 fffff880`014a4000   msrpc    msrpc.sys    Tue Jul 14 02:21:32 2009 (4A5BC17C)
fffff880`014a4000 fffff880`014be000   ksecdd   ksecdd.sys   Tue Jul 14 02:20:54 2009 (4A5BC156)
fffff880`014be000 fffff880`01531000   cng      cng.sys      Tue Jul 14 02:49:40 2009 (4A5BC814)
fffff880`01531000 fffff880`01542000   pcw      pcw.sys      Tue Jul 14 02:19:27 2009 (4A5BC0FF)
fffff880`01542000 fffff880`0154c000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 02:19:45 2009 (4A5BC111)
fffff880`0154c000 fffff880`01598000   volsnap  volsnap.sys  Tue Jul 14 02:20:08 2009 (4A5BC128)
fffff880`01598000 fffff880`015dd000   netbt    netbt.sys    Tue Jul 14 02:21:28 2009 (4A5BC178)
fffff880`015dd000 fffff880`015f7000   rassstp  rassstp.sys  Tue Jul 14 03:10:25 2009 (4A5BCCF1)
fffff880`01600000 fffff880`0164a000   fwpkclnt fwpkclnt.sys Tue Jul 14 02:21:08 2009 (4A5BC164)
fffff880`0164a000 fffff880`0164ee00   TVALZ_O  TVALZ_O.SYS  Tue Jul 14 05:19:26 2009 (4A5BEB2E)
fffff880`0164f000 fffff880`01670000   raspptp  raspptp.sys  Tue Jul 14 03:10:18 2009 (4A5BCCEA)
fffff880`01673000 fffff880`01765000   ndis     ndis.sys     Tue Jul 14 02:21:40 2009 (4A5BC184)
fffff880`01765000 fffff880`017c5000   NETIO    NETIO.SYS    Tue Jul 14 02:21:46 2009 (4A5BC18A)
fffff880`017c5000 fffff880`017f0000   ksecpkg  ksecpkg.sys  Fri Dec 11 08:03:32 2009 (4B21E0B4)
fffff880`017f0000 fffff880`017fd000   taphss   taphss.sys   Tue Sep 15 22:58:23 2009 (4AAFF1DF)
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys    Mon Jun 14 06:39:04 2010 (4C15A458)
fffff880`01a00000 fffff880`01a3a000   fvevol   fvevol.sys   Sat Sep 26 05:34:26 2009 (4ABD7DB2)
fffff880`01a3a000 fffff880`01a50000   disk     disk.sys     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`01a50000 fffff880`01a80000   CLASSPNP CLASSPNP.SYS Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`01a8e000 fffff880`01a9f000   Npfs     Npfs.SYS     Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`01a9f000 fffff880`01abd000   tdx      tdx.sys      Tue Jul 14 02:21:15 2009 (4A5BC16B)
fffff880`01abd000 fffff880`01aca000   TDI      TDI.SYS      Tue Jul 14 02:21:18 2009 (4A5BC16E)
fffff880`01aca000 fffff880`01ae0000   AgileVpn AgileVpn.sys Tue Jul 14 03:10:24 2009 (4A5BCCF0)
fffff880`01ae0000 fffff880`01afb000   raspppoe raspppoe.sys Tue Jul 14 03:10:17 2009 (4A5BCCE9)
fffff880`01aff000 fffff880`01b79000   tos_sps64 tos_sps64.sys Wed Jun 24 08:31:09 2009 (4A41BA1D)
fffff880`01b79000 fffff880`01b81000   spldr    spldr.sys    Mon May 11 19:56:27 2009 (4A0858BB)
fffff880`01b81000 fffff880`01bbb000   rdyboost rdyboost.sys Tue Jul 14 02:34:34 2009 (4A5BC48A)
fffff880`01bbb000 fffff880`01bcd000   mup      mup.sys      Tue Jul 14 02:23:45 2009 (4A5BC201)
fffff880`01bcd000 fffff880`01bd6000   hwpolicy hwpolicy.sys Tue Jul 14 02:19:22 2009 (4A5BC0FA)
fffff880`01bd6000 fffff880`01bfa000   rasl2tp  rasl2tp.sys  Tue Jul 14 03:10:11 2009 (4A5BCCE3)
fffff880`02800000 fffff880`02823000   mrxsmb20 mrxsmb20.sys Sat Feb 27 09:52:26 2010 (4B88CF3A)
fffff880`02823000 fffff880`0283b000   adfs     adfs.SYS     Mon Nov 03 18:48:14 2008 (490F2B4E)
fffff880`0283b000 fffff880`0284b000   MpNWMon  MpNWMon.sys  Sat Mar 20 07:58:00 2010 (4BA463E8)
fffff880`0284b000 fffff880`02857000   npf      npf.sys      Fri Jun 25 19:50:58 2010 (4C24DE72)
fffff880`02872000 fffff880`0293a000   HTTP     HTTP.sys     Tue Jul 14 02:22:16 2009 (4A5BC1A8)
fffff880`0293a000 fffff880`02958000   bowser   bowser.sys   Tue Jul 14 02:23:50 2009 (4A5BC206)
fffff880`02958000 fffff880`02970000   mpsdrv   mpsdrv.sys   Tue Jul 14 03:08:25 2009 (4A5BCC79)
fffff880`02970000 fffff880`0297a000   vwifimp  vwifimp.sys  Tue Jul 14 03:07:28 2009 (4A5BCC40)
fffff880`0297a000 fffff880`029a7000   mrxsmb   mrxsmb.sys   Sat Feb 27 09:52:19 2010 (4B88CF33)
fffff880`029a7000 fffff880`029f5000   mrxsmb10 mrxsmb10.sys Sat Feb 27 09:52:28 2010 (4B88CF3C)
fffff880`02e00000 fffff880`02e2a000   cdrom    cdrom.sys    Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`02e2a000 fffff880`02e57000   MpFilter MpFilter.sys Sat Mar 20 07:58:08 2010 (4BA463F0)
fffff880`02e57000 fffff880`02e60000   Null     Null.SYS     Tue Jul 14 02:19:37 2009 (4A5BC109)
fffff880`02e60000 fffff880`02e67000   Beep     Beep.SYS     Tue Jul 14 03:00:13 2009 (4A5BCA8D)
fffff880`02e67000 fffff880`02e75000   vga      vga.sys      Tue Jul 14 02:38:47 2009 (4A5BC587)
fffff880`02e75000 fffff880`02e9a000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 02:38:51 2009 (4A5BC58B)
fffff880`02e9a000 fffff880`02eaa000   watchdog watchdog.sys Tue Jul 14 02:37:35 2009 (4A5BC53F)
fffff880`02eaa000 fffff880`02eb3000   RDPCDD   RDPCDD.sys   Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff880`02eb3000 fffff880`02fcf000   dump_iaStor dump_iaStor.sys Fri Jun 05 04:53:40 2009 (4A287AA4)
fffff880`02fe2000 fffff880`02feb000   rdpencdd rdpencdd.sys Tue Jul 14 03:16:34 2009 (4A5BCE62)
fffff880`02feb000 fffff880`02ff4000   rdprefmp rdprefmp.sys Tue Jul 14 03:16:35 2009 (4A5BCE63)
fffff880`02ff4000 fffff880`02fff000   Msfs     Msfs.SYS     Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`03c00000 fffff880`03c0b000   mssmbios mssmbios.sys Tue Jul 14 02:31:10 2009 (4A5BC3BE)
fffff880`03c0b000 fffff880`03c1a000   discache discache.sys Tue Jul 14 02:37:18 2009 (4A5BC52E)
fffff880`03c1a000 fffff880`03c38000   dfsc     dfsc.sys     Tue Jul 14 02:23:44 2009 (4A5BC200)
fffff880`03c38000 fffff880`03c49000   blbdrive blbdrive.sys Tue Jul 14 02:35:59 2009 (4A5BC4DF)
fffff880`03c49000 fffff880`03c6f000   tunnel   tunnel.sys   Tue Jul 14 03:09:37 2009 (4A5BCCC1)
fffff880`03c79000 fffff880`03d03000   afd      afd.sys      Tue Jul 14 02:21:40 2009 (4A5BC184)
fffff880`03d03000 fffff880`03d0c000   wfplwf   wfplwf.sys   Tue Jul 14 03:09:26 2009 (4A5BCCB6)
fffff880`03d0c000 fffff880`03d32000   pacer    pacer.sys    Tue Jul 14 03:09:41 2009 (4A5BCCC5)
fffff880`03d32000 fffff880`03d48000   vwififlt vwififlt.sys Tue Jul 14 03:07:22 2009 (4A5BCC3A)
fffff880`03d48000 fffff880`03d57000   netbios  netbios.sys  Tue Jul 14 03:09:26 2009 (4A5BCCB6)
fffff880`03d57000 fffff880`03d72000   wanarp   wanarp.sys   Tue Jul 14 03:10:21 2009 (4A5BCCED)
fffff880`03d72000 fffff880`03d86000   termdd   termdd.sys   Tue Jul 14 03:16:36 2009 (4A5BCE64)
fffff880`03d86000 fffff880`03da0000   SCDEmu   SCDEmu.SYS   Mon Apr 12 11:52:25 2010 (4BC2DF49)
fffff880`03da0000 fffff880`03df1000   rdbss    rdbss.sys    Tue Jul 14 02:24:09 2009 (4A5BC219)
fffff880`03df1000 fffff880`03dfd000   nsiproxy nsiproxy.sys Tue Jul 14 02:21:02 2009 (4A5BC15E)
fffff880`03e00000 fffff880`03e52000   SynTP    SynTP.sys    Fri Feb 19 05:36:15 2010 (4B7E072F)
fffff880`03e52000 fffff880`03e61000   mouclass mouclass.sys Tue Jul 14 02:19:50 2009 (4A5BC116)
fffff880`03e61000 fffff880`03e6b000   tdcmdpst tdcmdpst.sys Thu Jul 30 11:39:35 2009 (4A715C47)
fffff880`03e6b000 fffff880`03e78000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 15:17:04 2009 (4A1151C0)
fffff880`03e78000 fffff880`03e8e000   intelppm intelppm.sys Tue Jul 14 02:19:25 2009 (4A5BC0FD)
fffff880`03e8e000 fffff880`03e9e000   CompositeBus CompositeBus.sys Tue Jul 14 03:00:33 2009 (4A5BCAA1)
fffff880`03ea0000 fffff880`045a7380   igdkmd64 igdkmd64.sys Thu Aug 27 18:07:00 2009 (4A96A114)
fffff880`045a8000 fffff880`045e1000   Rt64win7 Rt64win7.sys Fri May 22 17:52:30 2009 (4A16BC2E)
fffff880`045e1000 fffff880`045f0000   kbdclass kbdclass.sys Tue Jul 14 02:19:50 2009 (4A5BC116)
fffff880`045f0000 fffff880`045fc000   ndistapi ndistapi.sys Tue Jul 14 03:10:00 2009 (4A5BCCD8)
fffff880`04600000 fffff880`0461e000   i8042prt i8042prt.sys Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`0461e000 fffff880`0461ff00   USBD     USBD.SYS     Tue Jul 14 03:06:23 2009 (4A5BCBFF)
fffff880`04620000 fffff880`04621480   swenum   swenum.sys   Tue Jul 14 03:00:18 2009 (4A5BCA92)
fffff880`04629000 fffff880`0471d000   dxgkrnl  dxgkrnl.sys  Fri Oct 02 04:00:14 2009 (4AC5509E)
fffff880`0471d000 fffff880`04763000   dxgmms1  dxgmms1.sys  Tue Jul 14 02:38:32 2009 (4A5BC578)
fffff880`04763000 fffff880`04770000   usbuhci  usbuhci.sys  Tue Jul 14 03:06:27 2009 (4A5BCC03)
fffff880`04770000 fffff880`047c6000   USBPORT  USBPORT.SYS  Tue Jul 14 03:06:31 2009 (4A5BCC07)
fffff880`047c6000 fffff880`047d7000   usbehci  usbehci.sys  Tue Jul 14 03:06:30 2009 (4A5BCC06)
fffff880`047d7000 fffff880`047fb000   HDAudBus HDAudBus.sys Tue Jul 14 03:06:13 2009 (4A5BCBF5)
fffff880`047fb000 fffff880`047ff500   CmBatt   CmBatt.sys   Tue Jul 14 02:31:03 2009 (4A5BC3B7)
fffff880`04a00000 fffff880`04a53000   nwifi    nwifi.sys    Tue Jul 14 03:07:23 2009 (4A5BCC3B)
fffff880`04a53000 fffff880`04a66000   ndisuio  ndisuio.sys  Tue Jul 14 03:09:25 2009 (4A5BCCB5)
fffff880`04a66000 fffff880`04a7e000   rspndr   rspndr.sys   Tue Jul 14 03:08:50 2009 (4A5BCC92)
fffff880`04aad000 fffff880`04af0000   ks       ks.sys       Thu Mar 04 06:32:25 2010 (4B8F37D9)
fffff880`04af0000 fffff880`04b02000   umbus    umbus.sys    Tue Jul 14 03:06:56 2009 (4A5BCC20)
fffff880`04b02000 fffff880`04b5c000   usbhub   usbhub.sys   Tue Jul 14 03:07:09 2009 (4A5BCC2D)
fffff880`04b5c000 fffff880`04b71000   NDProxy  NDProxy.SYS  Tue Jul 14 03:10:05 2009 (4A5BCCDD)
fffff880`04b71000 fffff880`04b7d000   Dxapi    Dxapi.sys    Tue Jul 14 02:38:28 2009 (4A5BC574)
fffff880`04b7d000 fffff880`04b8b000   monitor  monitor.sys  Tue Jul 14 02:38:52 2009 (4A5BC58C)
fffff880`04b8b000 fffff880`04bae000   luafv    luafv.sys    Tue Jul 14 02:26:13 2009 (4A5BC295)
fffff880`04bae000 fffff880`04bcf000   WudfPf   WudfPf.sys   Tue Jul 14 03:05:37 2009 (4A5BCBD1)
fffff880`04bcf000 fffff880`04be4000   lltdio   lltdio.sys   Tue Jul 14 03:08:50 2009 (4A5BCC92)
fffff880`05a00000 fffff880`05a13000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:21:51 2009 (4A5BC18F)
fffff880`05a1b000 fffff880`05c7e800   RTKVHD64 RTKVHD64.sys Tue Oct 05 12:58:40 2010 (4CAAF6D0)
fffff880`05c7f000 fffff880`05cbc000   portcls  portcls.sys  Tue Jul 14 03:06:27 2009 (4A5BCC03)
fffff880`05cbc000 fffff880`05cde000   drmk     drmk.sys     Tue Jul 14 04:01:25 2009 (4A5BD8E5)
fffff880`05cde000 fffff880`05ce3200   ksthunk  ksthunk.sys  Tue Jul 14 03:00:19 2009 (4A5BCA93)
fffff880`05ce4000 fffff880`05d5c000   RTL8187B RTL8187B.sys Thu Nov 05 07:51:31 2009 (4AF267E3)
fffff880`05d5c000 fffff880`05d69000   vwifibus vwifibus.sys Tue Jul 14 03:07:21 2009 (4A5BCC39)
fffff880`05d69000 fffff880`05d7b000   dc3d     dc3d.sys     Thu Jul 01 13:07:45 2010 (4C2C68F1)
fffff880`05d7b000 fffff880`05d83080   HIDPARSE HIDPARSE.SYS Tue Jul 14 03:06:17 2009 (4A5BCBF9)
fffff880`05d84000 fffff880`05d92000   hidusb   hidusb.sys   Tue Jul 14 03:06:22 2009 (4A5BCBFE)
fffff880`05d92000 fffff880`05dab000   HIDCLASS HIDCLASS.SYS Tue Jul 14 03:06:21 2009 (4A5BCBFD)
fffff880`05dab000 fffff880`05dc6000   USBSTOR  USBSTOR.SYS  Tue Jul 14 03:06:34 2009 (4A5BCC0A)
fffff880`05dc6000 fffff880`05dd2000   NuidFltr NuidFltr.sys Tue Jun 29 11:54:32 2010 (4C29B4C8)
fffff880`05dd2000 fffff880`05ddf000   mouhid   mouhid.sys   Tue Jul 14 03:00:20 2009 (4A5BCA94)
fffff880`05ddf000 fffff880`05def000   point64  point64.sys  Tue Jun 29 11:54:31 2010 (4C29B4C7)
fffff880`05def000 fffff880`05dfd000   crashdmp crashdmp.sys Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`0648c000 fffff880`06532000   peauth   peauth.sys   Tue Jul 14 04:01:19 2009 (4A5BD8DF)
fffff880`06532000 fffff880`0655f000   srvnet   srvnet.sys   Fri Aug 27 06:37:24 2010 (4C7732F4)
fffff880`0655f000 fffff880`06571000   tcpipreg tcpipreg.sys Tue Jul 14 03:09:49 2009 (4A5BCCCD)
fffff880`06571000 fffff880`065d8000   srv2     srv2.sys     Fri Aug 27 06:37:46 2010 (4C77330A)
fffff880`0843f000 fffff880`084d5000   srv      srv.sys      Fri Aug 27 06:38:00 2010 (4C773318)
fffff880`084d5000 fffff880`084dd000   TuneUpUtilitiesDriver64 TuneUpUtilitiesDriver64.sys Thu Sep 17 14:54:52 2009 (4AB2238C)
fffff880`084dd000 fffff880`084e7000   mbam     mbam.sys     Thu Apr 29 20:16:04 2010 (4BD9BED4)
fffff960`00010000 fffff960`0031f000   win32k   win32k.sys   unavailable (00000000)
fffff960`00500000 fffff960`0050a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`00680000 fffff960`006a7000   cdd      cdd.dll      unavailable (00000000)
fffff960`00810000 fffff960`00871000   ATMFD    ATMFD.DLL    unavailable (00000000)

Unloaded modules:
fffff880`084e7000 fffff880`08558000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01a80000 fffff880`01a8e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`02eb3000 fffff880`02fcf000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0011C000
fffff880`02fcf000 fffff880`02fe2000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
 
Last edited:
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You've fixed one of the two problems. The Realtek lan is not updated yet. Install this and then keep us updated please. This should do it:

Link Removed

I'm not completely sure this is the correct driver, but 99%. If you have crashes, post and I'll see if it in fact was updated.
 
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It actually goes to sleep and wakes up properly now, with no BSOD’s in sight. Thanks so much! I'll do some further testing though to confirm the BSOD's or lack thereof. The problem now, though, is that the status lights on the computer don’t actually indicate that’s it sleeping. They’re the same as if they are when the computer is running normally. I’m not sure whether there is a fix for this or not. Maybe Toshiba support would be a better fit for that one, but if you have any suggestions, that’d be great. Thanks again for all your help.
 
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Solution
You're welcome.

Visit Toshiba's site for your model. Install the latest bios and install the latest power management driver (package).

If there's a ValueAdded Package driver installation for it, install that too.
 
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Uh oh. The sleep only worked properly for the one time. A restart led to it working improperly again. I'm not sure about whether a BSOD occurs yet, but I'll see. I'll install the latest BIOS, but for the power management driver, is that Toshiba eco utility? My model isn't listed in the supported models for that though. I've already installed the ValueAdded package since you asked me a bunch of other times before this.

UPDATE

I tried installing the eco utility, but it said my BIOS wasn't supported. I'll try updating the BIOS. What's really interesting is that, in the BIOS changelog, it mentions something about "fixing a Realtek WLAN problem." Also, a driver for the Realtek RTL8187B has showed up in Windows Update that is more recent than the one I have. Mine is from 11/5/2009 for some odd reason (I though we just updated it!) and the one on Windows Update says it is from March 2010. I'm assuming I should hit ignore mainly due cautions about installing through windows update stated a little bit above. I'll update the BIOS and see from there.
 
Last edited:
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Yep, update the bios.

In this instance, as long as you're sure the date is newer on that wireless Realtek driver from Windows Update, it would be good to install it.

It's newer than what your laptop manufacturer has then, and since I'm telling ya this is alright to do (lol), please install it.
 
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I just updated the Realtek driver from Windows update and it updated smoothly, changing the driver date in device manager to 3/31/10. I have to wait a bit on updating the BIOS since I need to pick up a CD to do the BIOS update (updates from within Windows have failed me one too many times). I'll keep you posted. Thanks.
 
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I updated the BIOS, but it BSOD’d again. The dump files are attached. Maybe this will explain why it only properly went to sleep one time and then went crazy on us again.
 

Attachments

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You have some unknown issue with networking on your machine. The brand new Realtek lan driver which is tested perfectly well that you installed is causing the bsods. That 100% means the issue is on your end somehow.

Uninstall Connectify: connctfy connctfy.sys Thu May 27 05:19:35 2010

Then navigate to C:\Windows\System32\drivers to delete adfs.sys and PxHlpa64.sys. Reboot.




Suggest to scan for malware with Malwarebytes after updating definitions. Let it remove all it finds.

Then open an elevated command prompt and run these commands one at a time:

netsh winsock reset

netsh int ip reset c:\resetlog.txt

Then reboot.

If issues persist, I would clean install Windows to solve the issue because some unknown software you might have installed and uninstalled in the past is causing problems.

Or it could be a physical hardware issue instead. Following all this will give you the best chances.
 
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I did all the things you requested in addition to sorting my drivers by date modified and deleting the ones that were installed on around the date I was experiencing the problem. I uninstalled Hotspot Shield and Virtual Router (similar to Connectify). The sleep issue is totally resolved, with no BSOD's anywhere. Thanks a lot! There is however, a different problem, which I a lot smaller, I think. Every one minute of no interaction with the computer, the display goes black. It doesn't turn off, but just shows black. When I move the mouse or hit a key, the monitor returns normally. I've checked all the power settings and reinstalled the video driver. Any other suggestions?
 
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Thanks. That fixed that problem. I know that you probably don't want to hear another thing from me right now, but since updating the BIOS my CD/DVD drive has been complaining about missing a driver. It's an LG HL-DT-ST GT20N. Not sure about the brand. I haven't been able to find a driver through Windows Update or otherwise. I found a driver for it (Link Removed - Invalid URL), but the program doesn't show my drive in order for me to be able to upgrade it. I've looked at the Toshiba site and I couldn't find any drivers for it.
 
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This will fix it:


  1. Click Start

    Link Removed
    , and then click All Programs.
  2. Click Accessories, and then click Run.
  3. Type regedit, and then click OK.

    Link Removed
    If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  4. In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  5. In the right pane, click UpperFilters.
  6. On the Edit menu, click Delete.
  7. When you are prompted to confirm the deletion, click Yes.
  8. In the right pane, click LowerFilters.
  9. On the Edit menu, click Delete.
  10. When you are prompted to confirm the deletion, click Yes.
  11. Exit Registry Editor.
  12. Restart the computer.
 
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Thanks for all the help. My computer's working great now. It required some fiddling with registry values to get iTunes working again. (It needed the UpperFilters key to be changed to something different.) Thanks again.
 
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