Windows 7 BSOD Quota Underflow

Michael Landy · Oct 6, 2013

I was working in Visual Studio 2012 when my antivirus turned off and my windows defender turned off. I started shutting down all my applications so I could reboot when I got the BSOD and the Quota Underflow message. I have grabbed all of the dump files and I am looking for some help.

I have not installed any software or hardware recently. I did try to upgrade to Kaspersky 2014 and that consistently gave me BSOD. I had to restore from a backup (Windows Backup Server), so it was a clean drive restore. I have had no problems for over a week, but now this has happened and I am curious what the cause could be.

jcgriff2 · Oct 8, 2013

Hi -

Are you overclocked at all?

Code:

CPUID:  "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:  3500
CurrentSpeed: 3605

Update Intel NIC -

Code:

e1c62x64.sys Fri Aug 10 18:44:15 2012 (50258EBF)

http://www.sysnative.com/drivers/driver.php?id=e1c62x64.sys

Remove Elby & other virtual devices for now -

Code:

ElbyCDIO.sys Mon Mar 04 04:21:51 2013 (513467AF)

http://www.sysnative.com/drivers/driver.php?id=ElbyCDIO.sys

VM was also listed as a probable cause in 1 BSOD, but that may be related to Intel Ethernet.

RAM or other hardware failure affecting RAM was listed as probable cause in at least 2 dumps.

Start with drivers first. If BSODs continue, see if Driver Verifier flags any 3rd party drivers -...

jcgriff2 · Oct 8, 2013

Hi -

Are you overclocked at all?

Code:

CPUID:  "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
MaxSpeed:  3500
CurrentSpeed: 3605

Update Intel NIC -

Code:

e1c62x64.sys Fri Aug 10 18:44:15 2012 (50258EBF)

http://www.sysnative.com/drivers/driver.php?id=e1c62x64.sys

Remove Elby & other virtual devices for now -

Code:

ElbyCDIO.sys Mon Mar 04 04:21:51 2013 (513467AF)

http://www.sysnative.com/drivers/driver.php?id=ElbyCDIO.sys

VM was also listed as a probable cause in 1 BSOD, but that may be related to Intel Ethernet.

RAM or other hardware failure affecting RAM was listed as probable cause in at least 2 dumps.

Start with drivers first. If BSODs continue, see if Driver Verifier flags any 3rd party drivers -

http://www.sysnative.com/forums/bso...river-verifier-blue-screen-death-related.html

Regards. . .

jcgriff2

________________________________________

INFO ONLY:

Code:

[font=lucida console]**************************Sun Sep 15 13:27:39.165 2013 (UTC - 4:00)**************************
AiChargerPlus.sys  Wed Apr 18 21:17:35 2012 (4F8F67AF)
amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
AnyDVD.sys  Wed Jul 31 07:23:56 2013 (51F8F3CC)
asahci64.sys  Thu Jan  5 00:08:19 2012 (4F053043)
AsIO.sys  Wed Aug 22 05:54:47 2012 (5034AC67)
asmthub3.sys  Wed Nov  2 23:00:32 2011 (4EB203D0)
asmtxhci.sys  Wed Nov  2 23:00:22 2011 (4EB203C6)
AsUpIO.sys  Mon Aug  2 22:47:59 2010 (4C57835F)
ASUSFILTER.sys  Tue Sep 20 11:46:33 2011 (4E78B559)
ctxusbm.sys  Fri Nov 30 11:09:56 2012 (50B8DA54)
dc3d.sys  Fri Apr 12 08:15:46 2013 (5167FAF2)
e1c62x64.sys  Fri Aug 10 18:44:15 2012 (50258EBF)
ElbyCDIO.sys  Mon Mar  4 04:21:51 2013 (513467AF)
GEARAspiWDM.sys  Thu May  3 15:56:17 2012 (4FA2E2E1)
hcmon.sys  Thu Oct 11 20:15:27 2012 (5077611F)
HECIx64.sys  Mon Jul  2 18:14:58 2012 (4FF21D62)
iaStor.sys  Wed Feb  1 19:15:24 2012 (4F29D59C)
ICCWDT.sys  Wed Aug 18 04:27:45 2010 (4C6B9981)
intelide.sys  Mon Jul 13 19:19:48 2009 (4A5BC114)
intelppm.sys  Mon Jul 13 19:19:25 2009 (4A5BC0FD)
iusb3hcs.sys  Mon May 21 03:23:42 2012 (4FB9ED7E)
iusb3hub.sys  Mon May 21 03:21:36 2012 (4FB9ED00)
iusb3xhc.sys  Mon May 21 03:21:40 2012 (4FB9ED04)
iviaspi.sys  Tue Jan  9 01:49:11 2007 (45A33AE7)
kl1.sys  Tue Jun 19 09:27:15 2012 (4FE07E33)
klflt.sys  Tue Mar 26 10:44:59 2013 (5151B46B)
klif.sys  Tue Mar 26 11:07:33 2013 (5151B9B5)
klim6.sys  Thu Aug  2 07:09:23 2012 (501A5FE3)
klkbdflt.sys  Mon Sep  3 09:55:35 2012 (5044B6D7)
klmouflt.sys  Mon Sep  3 10:21:58 2012 (5044BD06)
kltdi.sys  Mon Apr 29 08:07:50 2013 (517E6296)
kneps.sys  Tue Mar  5 04:09:23 2013 (5135B643)
lvrs64.sys  Thu Dec 15 00:13:30 2011 (4EE981FA)
lvuvc64.sys  Thu Dec 15 00:14:00 2011 (4EE98218)
ndisrd.sys  Wed May 30 23:03:33 2012 (4FC6DF85)
nvhda64v.sys  Tue Jul  3 11:25:04 2012 (4FF30ED0)
nvlddmkm.sys  Fri Jan 18 08:22:15 2013 (50F94C87)
point64.sys  Fri Apr 12 08:15:29 2013 (5167FAE1)
RTKVHD64.sys  Tue Aug  7 06:49:39 2012 (5020F2C3)
VClone.sys  Sat Jan 15 11:21:04 2011 (4D31C970)
vmci.sys  Mon Apr 30 21:14:27 2012 (4F9F38F3)
VMkbd.sys  Tue Feb 26 04:28:37 2013 (512C8045)
vmm.sys  Wed Dec 28 08:28:47 2011 (4EFB198F)
VMNET.SYS  Sun Jul  8 03:58:34 2012 (4FF93DAA)
vmnetadapter.sys  Sun Jul  8 03:58:35 2012 (4FF93DAB)
vmnetbridge.sys  Sun Jul  8 03:59:19 2012 (4FF93DD7)
vmnetuserif.sys  Tue Feb 26 03:56:15 2013 (512C78AF)
vmx86.sys  Tue Feb 26 05:18:21 2013 (512C8BED)
vpchbus.sys  Sat Nov 20 06:35:38 2010 (4CE7B28A)
vpcnfltr.sys  Sat Nov 20 06:35:20 2010 (4CE7B278)
vpcusb.sys  Sat Nov 20 06:35:31 2010 (4CE7B283)
vpcvmm.sys  Sat Nov 20 06:35:48 2010 (4CE7B294)
vsock.sys  Tue Aug 21 17:10:15 2012 (5033F937)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 30 09:23:53.732 2013 (UTC - 4:00)**************************
xusb21.sys  Thu Aug 13 18:10:17 2009 (4A848F49)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Aug 25 16:49:25.571 2013 (UTC - 4:00)**************************
e1c62x64.sys  Thu Mar 15 23:57:28 2012 (4F62BA28)
RTKVHD64.sys  Tue Jun 12 06:02:32 2012 (4FD713B8)
vmm.sys  Thu Jan 21 05:38:48 2010 (4B582EB8)
[/font]

Michael Landy · Oct 8, 2013

To my knowledge I am not overclocking, but I did pay to do this in the future. I need to find documentation on what I should and shouldn't change. For now, it is the default on the machine.

I am very interested in what tools you are using to examine the files that I sent. In the future I would like to be able to do this myself.

I will follow your steps and see what happens.

Thanks again.

jcgriff2 · Oct 8, 2013

Hi -

The tools used are Windbg (Debugging Tools for Windows) with a literal ton of automation, including 3rd party driver lookup in John Carrona's Driver Reference Table.

http://www.sysnative.com/forums/bso...screen-death-processing-apps-2.html#post46231

http://www.sysnative.com/drivers/
Link Removed

Regards. . .

jcgriff2

Pauli · Oct 13, 2013

Just a small note: some motherboards come with the BIOS setting, "overclocking - automatic". At least mine, ASUS Sabertooth 990FX came that way. I was surprised to notice that my AMD FX-8120, nominally 3.1GHz, ran at 3.8GHz --- and I never overclocked!

Thus, default may mean unintentional overclocking. As weird as it may sound. Go figure...

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